See all properties
Save

NH Collection New York Madison Avenue

4.5 star property

Photo gallery for NH Collection New York Madison Avenue

Exterior
Property preview
1 bedroom, minibar, in-room safe, desk
Penthouse Park Av. Jr. Suite with Terrace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View map
22 East 38th Street, New York, NY, 10016
  • Empire State Building
    ‪5 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room (Twin beds)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (View, Twin beds)

Superior Room (View, Twin beds)

Superior Room (View, Twin beds)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Twin beds)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Empire State Views)

1 bedroom, minibar, in-room safe, desk

Premium Room (Empire State Views)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

1 bedroom, minibar, in-room safe, desk

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (View)

1 bedroom, minibar, in-room safe, desk

Superior Room (View)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lunch and dinner served

Arlo Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 5,759 reviews
The price is NZ$503
includes taxes & fees
28 Sept - 29 Sept
Arlo Midtown

About the area

New York

With a stay at NH Collection New York Madison Avenue, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Grand Central Terminal. .This luxury hotel is 0.3 mi (0.6 km) from Empire State Building and 0.4 mi (0.7 km) from Bryant Park.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Broadway - 9 min walk - 0.8 km
  • Times Square - 11 min walk - 1.0 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪The Union League Club - ‬3 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Fresh Kitchen - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
NH Collection New York Madison Avenue offers 288 accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 guestrooms featuring minibars and Smart televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Reviews

NH Collection New York Madison Avenue Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 829 reviews
Rating 8 - Good. 166 out of 829 reviews
Rating 6 - Okay. 74 out of 829 reviews
Rating 4 - Poor. 35 out of 829 reviews
Rating 2 - Terrible. 27 out of 829 reviews

Reviews

6/10 Okay

Kevin

Disliked: Staff & service
Won’t stay here again, I am a VIP for Hotels and never received what I was owed. The check in process is very clunky. Nothing like the NH’s in Europe
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located close to the Morgan Library and Museum and an easy walk from Grand Central Station. The room was clean and everything seemed new. Beds were comfortable and the room was quiet. The staff was friendly. Rooms are small, which is common in NYC.They have an annoying $40 a day "Destination Fee" which they state is to cover things like wi-fi and ability to check your luggage before and after your stay that you would expect to be included and a piano player that is not even there on weekends when we stayed. They provide a "free" bottle of wine.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Stayed 5 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Palm Coast

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel for brief trip to see museums.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alison, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely stay! Perfect location, friendly staff, nice rooms, fabulous bar and lounge with live music mon-fri with Serafina restaurant in the lobby!
Stayed 2 nights in Jun 2025

4/10 Poor

Kurt

Stayed 1 night in Jun 2025

10/10 Excellent

Basem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Aman

Travelled with partner
Liked: Cleanliness
I like the location and its clean and well maintained. I feel like the staff could be more flexible and nice to their guests. The women on front desk could rude sometimes
Stayed 3 nights in May 2025

10/10 Excellent

YAZMIN A

Stayed 3 nights in May 2025

10/10 Excellent

Amr, Vestal

Stayed 3 nights in May 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind at all times. The cleanliness of the room, sheets and towels seemed like new.
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel in convenient location Staff was super friendly Upgraded my room for minimal charge I suggest better pillows-too soft for my taste TV remote was challenging to use at times & had to get hotel staff to reprogram it
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Stayed 1 night in May 2025

6/10 Okay

James

Travelled with family
Stayed 3 nights in May 2025

8/10 Good

Tally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't clean the room everyday Bathroom very small so not much room for amenities
Stayed 4 nights in Apr 2025

10/10 Excellent

Dream

Stayed 3 nights in Apr 2025

10/10 Excellent

Longqi, Sheffield

Stayed 4 nights in Apr 2025

10/10 Excellent

Claudia

Stayed 1 night in Feb 2025

8/10 Good

sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the service on the front desk, to the conceirge collecting the luggage and taking to our room was great. I like the seating area in the lobby, the Leche mocktails at the bar and the central location of the hotel was awesome. We enjoyed our NY trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tara, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone from the staff opened the door for me upon arrival, I received a bottle of wine, and my room was ready early. Everyone on staff was extremely helpful with recommendations and directions. I had a great stay and enjoyed the VIP treatment!
Stayed 2 nights in Apr 2025