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NH Collection New York Madison Avenue

4.5 star property

Photo gallery for NH Collection New York Madison Avenue

Premium Room, Terrace (View)
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
4.5 out of 5, Wonderful, 1,106 reviews
The price is NZ$395
includes taxes & fees
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About the area

New York

With a stay at NH Collection New York Madison Avenue, you'll be centrally located in New York, steps from The Morgan Library and Museum and within a 5-minute walk of SUMMIT One Vanderbilt. .This luxury hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.5 mi (0.8 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Bryant Park - 5 min walk - 0.4 km
  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 11 min walk - 1.0 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Park Avenue Tavern - ‬3 min walk
  • ‪Chili - ‬2 min walk

About this property

NH Collection New York Madison Avenue

NH Collection New York Madison Avenue offers 288 accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 guestrooms featuring minibars and Smart televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 924 reviews
Rating 8 - Good. 180 out of 924 reviews
Rating 6 - Okay. 89 out of 924 reviews
Rating 4 - Poor. 39 out of 924 reviews
Rating 2 - Terrible. 28 out of 924 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

BRITTANY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing!
Stayed 2 nights in Dec 2025

8/10 Good

Dionne

Stayed 1 night in Dec 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel. The Christmas decoration at the hotel made this trip feel so festive for us would definitely be returning to this stay in future trips. The hotel staff were so welcoming and accommodating. The rooms were very clean and you can tell the hotel has been taking care of the facility very well. Would recommend this stay to everyone
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2025

8/10 Good

Fabio, Celebration

Stayed 1 night in Nov 2025

10/10 Excellent

Merlenette, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professionalism and kindness from the very first welcome, especially from Mrs. Nora. The room cleanliness is impeccable, the breakfast is of high quality, and the location of the property is exceptional. A big thank you for making my daughter’s 18th birthday trip such a special and unforgettable experience. A real success! S.Ambrosio
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniil

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Big rooms, especially for NYC. Great location for all the midtown sights. Staff were friendly and very helpful with recommendations. Would recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and view
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Stayed 2 nights in Dec 2025

8/10 Good

janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect - especially bellhop/valet Aaron's cheerful, friendly and prompt help with my car and bags as well as the team at the Front Desk - but I did find that the bathroom in my room wasn't very well-designed: the little sink-bowl filled up and didn't drain and I splashed around it constantly washing my face, the shower water temperature was warm not hot (until I told someone and they came to fix it, but I'd already taken two lukewarm showers) and the shower water splashed outside the shower onto the floor because the glass divider wasn't long enough
Stayed 3 nights in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Nov 2025

6/10 Okay

Nabeel, Fairfax

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I always have the best experience at NH Collection. From the moment you’re greeted at the door to the smooth check-in process, everyone is incredibly friendly, kind, respectful, and genuinely happy to help. Some of the staff even remembered us from two years ago when we got engaged during our stay, and they went out of their way to make this visit just as memorable. The rooms are spotless, and the bar and restaurant are fantastic. The buffet breakfast in the mornings is absolutely amazing. The hotel itself is beautiful, and NH Collection will always be our go-to place whenever we visit New York. A huge thank-you to all the staff for being so kind and making our stay unforgettable once again!
Stayed 1 night in Oct 2025

6/10 Okay

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros: • Location • Friendly and helpful front desk staff • Stayed for 8 nights and everyone was pleasant and hospitable. • Special mention for Erik and the other bellman. • Lots of meeting spaces in the back (desks for work, eating, hanging out). • Car service (Suburban) to/from LGA for $75. • Nice robes. Cons: • Value: Felt "robbed" for nearly $600 a night. • The room was tiny; only room to walk around the bed, even in a "premium city view room." • No counter/storage space in the bathroom. • Would not stay here again mainly because of the beds. • Bed and bedding were absolutely unacceptable for the price. • Featured a cheap spring mattress that was "dented" towards the middle, causing guests to inevitably roll together. • Only two flimsy pillows. • Left with a sore neck after an 8-night stay. • Service/Housekeeping Issues (Lack of Attention to Detail): • Had at least one issue each day. • Problems with the TV and remote. • Robes were taken away but not replaced. • Only one set of 2 bath towels. • A coffee cup with a piece of gum stuck to it upon check-in. • Empty body wash container on day 3. • An empty shampoo container the very next day (day 4). • Bogus BS resort fee. Conclusion: • The lack of attention to details is obvious. • Better options are available, especially if the rates here are over $350.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rouba

Liked: Cleanliness, staff & service, amenities
My go to place in Manhattan Midtown. I've stayed there over 5 times now and I'll go again and again. Very cool boutique vibe, very friendly staff, spotless rooms, nice Serafina restaurant. Always a lovely experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Jeremy on the staff handled our check-in. He was incredibly professional and friendly. Did a fabulous job!
Stayed 1 night in Nov 2025

10/10 Excellent

Erin Elaine

Liked: Cleanliness, property conditions & facilities
Great room and staff!
Stayed 4 nights in Nov 2025

8/10 Good

Ewa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless but the promised view of the Empire Building was through a small window with a partial obstruction. The morning crew was excellent but the afternoon one was adequate.
Stayed 1 night in Nov 2025

8/10 Good

Ana

Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Amazing very cosmopolitan hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Karen, oakville

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at this beautiful hotel Great location !! Clean and well appointed hotel! Staff is very friendly, knowledgeable and helpful!
Stayed 5 nights in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025