Parcel deliveries will only be accepted for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest stay will be returned. Room Mate Grace cannot be held responsible for lost or damaged goods.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a first aid kit in each accommodation. Contactless check-out is available.
No lifts
Children stay free
One child stays free
Debit cards not accepted
Staffed front desk
Renewable energy source - solar
Renewable energy source - geothermal
Renewable energy source - wind
Grey water recycling system
LGBTQIA friendly
Children stay free - maximum age 3
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Property does not require health documentation at check-in
