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The Plaza - A Fairmont Managed Hotel

5.0 star property

Photo gallery for The Plaza - A Fairmont Managed Hotel

Lobby
Creator video
Gatsby Suite King | View from room
2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View map
768 Fifth Avenue, New York, NY, 10019
  • Place, Broadway
    ‪10 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed Edwardian Suite

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed Edwardian Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pulitzer 5th Avenue)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Pulitzer 5th Avenue)

  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom) | View from room

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Luxe King Room

Premium bedding, down duvets, pillow-top beds, minibar

Grand Luxe King Room

8.6 out of 10
Excellent
(7 reviews)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

10.0 out of 10
Exceptional
(2 reviews)
  • 139 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe 2 Queens

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe 2 Queens

9.4 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace Room King

Premium bedding, down duvets, pillow-top beds, minibar

Terrace Room King

9.4 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

With a stay at The Plaza - A Fairmont Managed Hotel, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of 5th Avenue. .This family-friendly hotel is 0.7 mi (1.2 km) from Broadway and 0.9 mi (1.5 km) from Times Square.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 5 Av.-59 St. Station - 2 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Harry Cipriani - ‬1 min walk
  • ‪The Grand Ballroom at The Plaza Hotel - ‬1 min walk
  • ‪The Champagne Bar - ‬1 min walk

About this property

The Plaza - A Fairmont Managed Hotel

Luxury hotel with 2 restaurants and bars
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 282 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including a 24-hour fitness center, bicycles to rent, and in-room fitness. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at The Palm Court, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in New York? This hotel has 21496 square feet (1997 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Palm Court - This fine-dining restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Champagne Bar - This brasserie specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Champagne Bar - This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 60 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 109 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 74.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Covered valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 109 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 737 out of 1017 reviews
Rating 8 - Good. 116 out of 1017 reviews
Rating 6 - Okay. 75 out of 1017 reviews
Rating 4 - Poor. 51 out of 1017 reviews
Rating 2 - Terrible. 38 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Keith, Madison

Nice hotel, but not worth the price IMO. Too many other nice options that cost less.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolina

Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice experience, close to everything and central park.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Alexandre, Brasilia DF

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Blake

Stayed 3 nights in Jul 2025

10/10 Excellent

Saif

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Lissette

Stayed 1 night in Jul 2025

2/10 Terrible

ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not in a good faith with service charges

I had $50 credit for the food and beverages for each day. After I checked out the room I asked the front desk for the credits already taken care on the final bill that I received. A staff mentioned it was automatically deducted so the total amount showed was correct on the bill. I spent extra time on the review the receipt at the coffee shop but it did not applied the credit that I should received for the orders from the beverages. I had to return to the front desk and talked to the hotel manager. She simply mentioned it was mistake and gave the credit amount to the charges made. I spent more than hour to figure the issues. It was very unpleasant experiences with services and not in a good faith business with the promised charges. I highly recommend to review your charges. I am no longer interesting to stay at The Plaza in the future visiting.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in New York for two days and stayed at the plaza
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with group
The Plaza is beautiful and well located. The detracting fact is that the shower leaks out onto the bathroom floor, there are only two hooks in the bathroom and those were taken up by robes. There are no towel racks. There are few shelves or other places to put toiletries. There are very few drawers for clothes. All there inadequacies make for an awkward stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Samantha

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Okay I have pictures to prove. This hotel is literally just a famous name. Went here for our daughter’s graduation present and was treated awful. We don’t look rich, so clearly they prefer when you do. Some ppl just don’t need to look fancy . Rooms are absolutely disgusting. Ted the door man though was the best thing about this place. Take alllll that money and get an actual classy hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It 's truly awesome!
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service with all staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Efthimia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and so clean!
Stayed 2 nights in Jun 2025

8/10 Good

Emmet

Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Celianny

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Me and the wife were celebrating my 43rd birthday. We checked in with Russell at the front desk who went out of his way to upgrade our room to a beautiful and very spacious suite to make my birthday a little more memorable. Absolutely loved the room, thanks again Russell, your the best.
Stayed 1 night in May 2025

10/10 Excellent

Marie Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and luxurious I will come back for December.
Stayed 1 night in May 2025

10/10 Excellent

Nadia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, service and spa were all top tier. My husband and I had a wonderful weekend here. Everyone was so kind and professional. If we had one point of critical feedback, it would be that the Palm Court seems to have downsized their dinner menu since our last visit. We ultimately preferred the Champagne Bar for our special dinner, so if you're deciding between the two, definitely go with the Champagne Bar!! It was gorgeous and food was great.
Stayed 4 nights in May 2025

10/10 Excellent

Zachery

Stayed 3 nights in May 2025

10/10 Excellent

Austin

Stayed 2 nights in May 2025

10/10 Excellent

isaac

Stayed 1 night in May 2025