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Best Western St. Catharines Hotel & Conference Centre

2.5 star property

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Two spacious beds with white linens and dark headboards, each with a bedside table and lamp.
Relax by the pool, surrounded by a spacious area with a comfortable chair and lush greenery.
Welcome to our reception area, featuring a central desk with a blue accent, surrounded by hexagonal light fixtures and a clock on the wall.
Cozy living room with a central fireplace, flanked by two armchairs, and shelving displaying decorative items.
Enjoy cooking and dining in this well-equipped kitchen with a long countertop, flat-screen TV, and dining area.

Popular amenities

  • Bar

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Meridian Centre
    ‪3 min drive‬
  • FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(42 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

St. Catharines

With a stay at Best Western St. Catharines Hotel & Conference Centre, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Brock University. .This family-friendly hotel is 12.2 mi (19.7 km) from Clifton Hill and 12.6 mi (20.3 km) from Fallsview Casino.

What's nearby

  • Meridian Centre - 3 min drive - 3.2 km
  • FirstOntario Performing Arts Centre - 3 min drive - 3.2 km
  • Port Dalhousie Pier Marina - 4 min drive - 3.6 km
  • Royal Canadian Henley Rowing Course - 5 min drive - 5.5 km
  • Brock University - 9 min drive - 7.9 km

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬12 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Big Tuna Asian Cuisine - ‬3 min drive
  • ‪Harvey's - ‬14 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and a fitness center
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a satisfying meal at WRIGLEYS SPORTS BAR serving guests of Best Western St. Catharines Hotel & Conference Centre. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall good but under repair.
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

8/10 Good

Terry

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little courtyard! Updated decor.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jan 2025

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beds were very comfortable bathroom a little small rooms were clean there cable system for the tv need to be updated badly very bad picture we had to change room the first room the tv mostly snow the next room the was better no snow but picture was a little blurred need to update services pool area was clean and enjoyable but could use more toweis and bigger ones to dry off with food was very good in the restaunt and excellent service and very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and what I needed for a quick stay.
Stayed 1 night in Apr 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained & had friendly staff. The property was also conveniently located
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Stayed 1 night in Apr 2025

6/10 Okay

GRAHAM

Travelled with partner
The property appeared to be closed when we drove into parking area. The normal front doors and access to reception was fenced off, turns out it is under construction. We pulled into a parking spot and called on our cell phone. We were told by reception that the hotel was under construction, thus told us to drive around to the other side of the building, there should be a sign advising where we might enter. It was dark and raining, if not for car lights, you’d never see the sign. Once we entered this door, one walked about 200 feet and then found reception. The desk clerk was pleasant and explained what as going on. We finally got to our room, noticed ants running on the bathroom floor. I’ve stayed here before, was okay then, but not a good stay this time at this location. The beds were lovely and comfortable, nice linens. The toilet as old low version, needs to be updated. Closet door minus one door, plus off its track. There was shampoo & conditioner, plus bar soap, but no body lotion. The Kleenex box had only three Kleenex in the box, so had to use toilet paper to blow my nose. The breakfast was quite adequate, staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Mirelsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Really accesible and very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Great !
Stayed 1 night in Apr 2025

8/10 Good

Brittany

Stayed 1 night in Apr 2025

10/10 Excellent

seema

Stayed 2 nights in Mar 2025

10/10 Excellent

Alma

Business traveller
Liked: Property conditions & facilities
Property is close to shopping and restaurants. Hiway is around the corner
Stayed 1 night in Apr 2025

6/10 Okay

Malcolm

Disliked: Cleanliness, property conditions & facilities, room comfort

Tiny bathroom

The bathroom was the smallest hotel bathroom I have ever encountered.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was very clean . Would have been better if there was a good restaurant there .
Stayed 1 night in Apr 2025

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel Stay - St Catherine's

Quick night away for work. Hotel was under construction but still very clean. Very friendly counter staff and breakfast team was also great
Stayed 1 night in Apr 2025

10/10 Excellent

Veronique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
The hotel was very clean and the staff was very friendly They appear to be renovating to update the hotel as it is fairly dated. I’m sure it will very nice once it’s all complete.
Stayed 1 night in Mar 2025

6/10 Okay

Merrill

Liked: Staff & service
The place is going through renovation. Rooms are renovated but still have old tiles and doors etc. It is fine for a short stay but I won’t consider a vacation hotel stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

justine

Disliked: Staff & service
I will not be recommending this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Katelin

Business traveller
Liked: Amenities
It was better than expected. While the front entrance is under construction at the moment I was pleasantly surprised when I walked in the alternative entrance to to the front desk. Texted my partner saying he needs to come back with me. Sadly I stopped in unexpectedly due to poor weather and I won’t have a chance to check out the restaurant, pool, arcade, pool tables and more.
Stayed 1 night in Mar 2025