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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Terrace/patio
Terrace/patio
Banquet hall
Indoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Place, Niagara River
    ‪18 min walk‬
  • Place, Buckhorn Island State Park
    ‪1 min drive‬
  • Place, Niagara Falls State Park
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 47 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Room amenity

Premium Room, 1 King Bed, River View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

With a stay at Crowne Plaza Niagara Falls NY Riverside by IHG in Niagara Falls (La Salle), you'll be a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. .This hotel is 4.9 mi (7.8 km) from Rainbow Bridge and 5.1 mi (8.2 km) from American Falls.

What's nearby

  • Niagara River - 18 min walk - 1.5 km
  • Buckhorn Island State Park - 1 min drive - 1.8 km
  • Niagara Falls State Park - 5 min drive - 7.6 km
  • Rainbow Bridge - 6 min drive - 9.0 km
  • American Falls - 7 min drive - 9.0 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Chic-Fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Riverfront hotel with a fitness center and a 24-hour business center
Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
You can enjoy a meal at Bella Vista Ristorante serving the guests of Crowne Plaza Niagara Falls NY Riverside by IHG, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Niagara Falls? This hotel has 8673 square feet (806 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 104 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the river. We had noisy neighbors both nights, not your fault.
Stayed 3 nights in Sep 2025

2/10 Terrible

Dominick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Thepool water looked green and cloudy. Also the pool room was like 85 degrees and was like a sauna. Other than that everything was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right along the river, and had bar and grill right in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

4/10 Poor

Yirley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Seka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! And the location is 100% what we were looking for.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2025

10/10 Excellent

Neal

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Vinko

Stayed 2 nights in Aug 2025

10/10 Excellent

Daiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Romel

Travelled with family
Liked: Staff & service, amenities
The thing that stood out was the size of the room. It felt very cramped for a family of 4.
Stayed 1 night in Aug 2025

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great spot for a last minute reservation
Stayed 1 night in Aug 2025

10/10 Excellent

MOHAMED RAZA

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert, Lake Hiawatha

Travelled with family
Liked: Staff & service, property conditions & facilities
Enjoyable stay. Staff was extremely courteous and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Stayed 2 nights in Aug 2025

10/10 Excellent

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dorothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
Stayed 2 nights in Aug 2025

10/10 Excellent

omar

Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

8/10 Good

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Gaurav

Stayed 1 night in Aug 2025