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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Executive Suite, 1 Bedroom
Lobby
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    ‪3 min walk‬
  • Welland Canal Lock 7
    ‪4 min drive‬
  • Fallsview Casino
    ‪16 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Thorold

When you stay at Four Points by Sheraton St. Catharines Niagara Suites in Thorold, you'll be in the historical district, within a 15-minute drive of Clifton Hill and Fallsview Indoor Waterpark. .This hotel is 0.2 mi (0.4 km) from Brock University and 10 mi (16.1 km) from Fallsview Casino.

What's nearby

  • Brock University - 3 min walk - 0.3 km
  • Welland Canal Lock 7 - 4 min drive - 4.7 km
  • Waves Indoor Waterpark - 12 min drive - 12.6 km
  • Clifton Hill - 15 min drive - 16.6 km
  • Fallsview Casino - 16 min drive - 17.3 km

Getting around

  • St. Catharines Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 50 min drive

Restaurants

  • ‪Cracker Jacks Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel with an indoor pool, a short walk to Brock University
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at In Piazza Restaurant, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Thorold? This hotel has 3350 square feet (311 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 5 per day
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Candice

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Stan

Travelled with family
Disliked: Property conditions & facilities
Rooms are small. No where to put your suitcase. Tables are all scratched up. Not satisfied. Would not stay there if I went to st Catherine’s again.
Stayed 1 night in Jun 2025

4/10 Poor

Bev

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Have stayed many times over the last 6 years, as my daughter was going to Brock University. I always booked a room with 2 double beds, and got a beautiful room with a bedroom and sitting area, frig, closet etc. this time double room with 2 beds no closet or hangers or dresser for clothes ironing board and iron just sitting on floor, plus a wine frig, temp of 67 when checked in. The front desk gentlemen was not helpful when asked about sitting outside and bar help didn’t know what drinks were available just pointed to menu. Not the best stay I’ve had here.
Stayed 2 nights in Jun 2025

6/10 Okay

Gerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our assigned room is starting to show its age. Old curtains; some shades had no drawstrings; bathroom door difficult to close;pillows were awful; sofa bed springs could be felt while sitting; causal chair was extremely hard. Certainly below the standard that we were expecting
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
The room was very clean, but only gave room cleanliness 3 stars because they need to clean the a/c vents, especially in the bedroom. Full of dust and other particles. Not good when A/C is on, as all this gets blown in the air you breathe.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, amenities
This is usually an excellent hotel, the rooms are clean, hallways are spacious, staff are friendly. However, when I went to take a shower this morning, the “body wash” bottle was empty. Then, when checking out, they charged me $5 for parking…I’ve neve payed in the past??
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was great, except the food. Breakfast was meh at best. We tried to have dinner the one night and they were out of 8 different menu items (half the menu). The beer was cold and servers tried their best, we appreciated that.
Stayed 3 nights in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property The suites were good. A.little dated and the beds I found soft
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly. Rooms were spacious. We enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Yong Jun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel!!
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ilse

Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with family
Disliked: Property conditions & facilities
Staff were friendly enough but our two television sets didn’t work for two of our three day stay. We notified the front desk who sent someone with a different remote, then sent up the head of housekeeping around seven thirty pm, then sent someone from maintenance just before ten. At no point were we offered a new room or even a discounted rate. The problem was never solved and we discovered a few outlets and lamps in the room just didn’t work.
Stayed 2 nights in May 2025

6/10 Okay

Herb

Travelled with family
Close to venue..... hotel still needs physical credit cards to check in
Stayed 3 nights in May 2025

8/10 Good

Sandy

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The sofa bed was too soft and my friend has a hard time to sleep through the night. The washroom was not clean and there was a mole along the edge of the shower which was quite disgusting.
Stayed 4 nights in May 2025

8/10 Good

Jun, Maple Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 4 nights in May 2025

10/10 Excellent

Dina

Stayed 1 night in May 2025

10/10 Excellent

Marybeth

Stayed 1 night in Apr 2025

8/10 Good

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay at this property about. Dining room had excellent breakfast and dinner options.
Stayed 2 nights in May 2025

10/10 Excellent

Anupama

Liked: Cleanliness, property conditions & facilities
Staff service was very bad
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Decent food, clean. Comfortable beds. Would recommend for sure !
Stayed 2 nights in May 2025

10/10 Excellent

chihcheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025