Compare Apartment Hotels in Oak Ridge

The staff who assisted us at the hotel reception were very kind and accommodated us in the best available room at the time, located on the first floor. The security personnel were very attentive, and when we needed to speak with the IT department to use our laptop, they provided quick and efficient assistance. We were very impressed with the service provided by the staff and would be happy to book at this hotel again. We also want to highlight that the pools were impeccably clean, which was a great plus during our stay.

Nice

Great stay. Kids loved the waterpark.

Overall good stay

The property was cleaned the room was perfect we enjoyed everything about our weekend for our anniversary

Originally booked a Volcano Bay room and when we arrived and checked in there was damage to the room. Broken clock, exposed wiring on a light switch, long walk to the main area, and terrible beds. However after talking to the front desk I was able to pay $7 more a day for a family room. Absolutely worth every penny. The front desk attendants were so nice and helpful they really turned the whole arrival around for us. Our other room was great with a separate living room space and tiny kitchen with a slider door to the bedroom. It allowed us to keep cold drinks and snacks in the room and even make popcorn at night. The hotel had wonderful things for the kids like movie in the pool, the arcade, malt shoppe, etc. Pool area was clean and amenities were nice if not a little worn. Shuttles to the park were easy and there were always open seats. Early access to the parks was worth the money to stay on property!