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Castle Hotel, Autograph Collection

4.0 star property

Photo gallery for Castle Hotel, Autograph Collection

Banquet hall
Creator video
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bar (on property)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
8602 Universal Boulevard, Orlando, FL, 32819
  • The Orlando Eye
    ‪5 min walk‬
  • Pointe Orlando
    ‪9 min walk‬
  • Orange County Convention Center
    ‪1 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Orlando

Located in Orlando (International Drive District), Castle Hotel, Autograph Collection is within a 10-minute walk of The Orlando Eye and Pointe Orlando. .This hotel is 1.2 mi (1.9 km) from Orange County Convention Center and 2.4 mi (3.9 km) from Universal’s Volcano Bay.

What's nearby

  • The Orlando Eye - 5 min walk - 0.4 km
  • Pointe Orlando - 9 min walk - 0.8 km
  • Orange County Convention Center - 1 min drive - 1.4 km
  • Universal Orlando Resort - 3 min drive - 3.4 km
  • Universal’s Volcano Bay - 3 min drive - 3.4 km

Getting around

  • Winter Park Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Brother Jimmy’s Bbq - ‬5 min walk
  • ‪Tin Roof - ‬7 min walk
  • ‪Yard House - ‬7 min walk
  • ‪Señor Frog's - ‬5 min walk
  • ‪Boston Lobster Feast - ‬3 min walk

About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel with an outdoor pool connected to a shopping center in Orlando
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 213 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy American cuisine at The Guild, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 9203 square feet (855 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Reviews

Castle Hotel, Autograph Collection Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1007 reviews
Rating 8 - Good. 192 out of 1007 reviews
Rating 6 - Okay. 87 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

Reviews

8/10 Good

MARLON, Miami

Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 2 nights in May 2025

10/10 Excellent

joao

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Stayed 3 nights in May 2025

8/10 Good

Tiffany

Liked: Amenities, property conditions & facilities
nice property...stay hear often
Stayed 3 nights in May 2025

6/10 Okay

Chad

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My room did not get a cleaning service as requested, and my room did not have body wash available in the shower. The bottle was empty. This was requested to be refilled but this did not happen.
Stayed 2 nights in Jun 2025

2/10 Terrible

Li Bo

Stayed 4 nights in Jun 2025

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again.

The staff made my stay very enjoyable. I do not have a single complaint but many compliments to offer. I plan on coming back in a few months.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Edismary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very attentive. Hotel is absolutely beautiful. Spent my wedding night here and it was magical. I got the romance package and our room was beautifully decorated. The staff even left us a beautiful card and a bottle of wine with glasses.
Stayed 1 night in May 2025

6/10 Okay

Silvio

Stayed 5 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved it

We enjoyed this hotel tremendously. The staff went over the top with kindness, especially the breakfast staff. The buffet was excellent, and the pool was well kept and great temperature, the decor was well done. They had construction going on but were very accommodating. The fitness areas were clean but left a little to be desired - pretty typical of a hotel gym. Location is excellent for visiting universal studios. We are looking forward to staying here again!
Stayed 1 night in May 2025

8/10 Good

DeJanae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beds were a bit too springy which really hurt by body. But that would be my only complaint. Loved my stay! Beautiful rooms! Very safe!
Stayed 3 nights in May 2025

10/10 Excellent

Haseeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in May 2025

10/10 Excellent

Haseeb

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My daughter loved how the hotel was shapped and decored like a castle. Staff was really nice and breakfast omelet was amazing
Stayed 3 nights in May 2025

4/10 Poor

Debbie

Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer service and dirty room
Stayed 3 nights in May 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Really like the extras they offer. I will book again.
Stayed 1 night in May 2025

2/10 Terrible

Abby

Stayed 1 night in May 2025

10/10 Excellent

Sara, Apopka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, within walking distance to dinning and attractions!
Stayed 1 night in Feb 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet hotel. Was pleasantly surprised. Great location and easy parking but the self parking daily cost is a bit expensive ($35/day) as it’s just an open parking lot and not even secured like with a gate or garage.
Stayed 4 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
The property was fine
Stayed 1 night in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms kind of small but the bed had some bed bugs. Nice pool. Staff took forever to take my order and bring my food at the bar on property.
Stayed 1 night in May 2025

6/10 Okay

Alejandro

Liked: Cleanliness, room comfort

Lousy Stay

Not so good. The coffee was lousy surely not Starbucks. The breakfast was a rip off, the food was hospital grade or worse surely not worth a fraction of what they charge. $35 a day not quoted in the price for parking is a ripoff. Do not like places that try and nickel a dime you. Overall Spot X much better and price also.
Stayed 2 nights in May 2025

10/10 Excellent

Ali

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Todd

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome..the staff was great
Stayed 3 nights in May 2025