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Castle Hotel, Autograph Collection

4.0 star property

Photo gallery for Castle Hotel, Autograph Collection

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video
Lounge
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8602 Universal Boulevard, Orlando, FL, 32819
  • Place, ICON Park
    ‪3 min walk‬
  • Place, The Orlando Eye
    ‪5 min walk‬
  • Place, SEA LIFE Orlando Aquarium
    ‪5 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

Located in Orlando (International Drive District), Castle Hotel, Autograph Collection is within a 10-minute walk of The Orlando Eye and Pointe Orlando. .This hotel is 1.2 mi (1.9 km) from Orange County Convention Center and 2.4 mi (3.9 km) from Universal’s Volcano Bay.

What's nearby

  • ICON Park - 3 min walk - 0.3 km
  • The Orlando Eye - 5 min walk - 0.4 km
  • SEA LIFE Orlando Aquarium - 5 min walk - 0.4 km
  • Madame Tussauds - 5 min walk - 0.4 km
  • Pointe Orlando - 9 min walk - 0.8 km

Getting around

  • Winter Park Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Olive Garden - ‬8 min walk
  • ‪Yard House - ‬7 min walk
  • ‪Raising Cane's - ‬5 min walk
  • ‪Brother Jimmy’s Bbq - ‬5 min walk
  • ‪Bahama Breeze - ‬7 min walk

About this property

Castle Hotel, Autograph Collection

Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 213 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy American cuisine at The Guild, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 9203 square feet (855 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Tamera

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Told our room was ready at 2:00. Arrived at hotel at 3:00 to be told it was not ready, they were waiting on housekeeping.
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Rooms and pool were great
Stayed 1 night in Dec 2025

8/10 Good

Dara

Stayed 2 nights in Dec 2025

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy with my stay at all from the start. I rent a Tower room on dec 16 2025 a week in advance to my trip and I call to check to make sure everything was good the morning of the trip drive 2-1/2 hour to the castle hotel to find out they sold out all the tower rooms then I got stuck in a dirty standard room with no room for three people will not stay there again
Stayed 2 nights in Dec 2025

10/10 Excellent

Bassel

Stayed 1 night in Dec 2025

10/10 Excellent

Kimloan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice and helpful and beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed, Bellevue

Stayed 7 nights in Dec 2025

2/10 Terrible

Mandisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Emilyano

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome.
Stayed 1 night in Nov 2025

6/10 Okay

Teresa, Sumterville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself was really nice. But....they charge a lot for parking in their own parking lot. The breakfast buffet was expensive and eggs were cold. So the $220 night ended up costing $325.
Stayed 1 night in Nov 2025

8/10 Good

Valerie

Staff was great. Room clean beds kinda soft but otherwise ok. Tub needs attention
Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff was great.
Stayed 4 nights in Dec 2025

6/10 Okay

Robert

Business traveller, Travelled with group
No help with luggage, expensive selfparking
Stayed 2 nights in Dec 2025

10/10 Excellent

Jakia

Stayed 3 nights in Dec 2025

8/10 Good

Bhavesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The positives, Great Staff, Location ($8) to Universal via Uber. Negatives, hidden parking of $35 a night. Not great. We booked a suite for 4 adults, but breakfast included was for only 2 people. Had to pay $25 per person extra, not great. We did have other options as parking was included. Overal a great experience and themed hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
Everything was clean and beautiful however the staff walked in our room after knocking three times without reason. Still not sure why they even did that :/
Stayed 1 night in Dec 2025

6/10 Okay

Gillian

Stayed 1 night in Nov 2025

10/10 Excellent

Marlene, Odessa

Stayed 1 night in Dec 2025

10/10 Excellent

Camilo, Miami

Stayed 2 nights in Nov 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, amenities
We had to pay a $300 deposit and have never got it back I have emailed them and been told there were no problems with our room and we should be getting it back but after 2 weeks it still hasn't come back, we loved the hotel but this has really marred our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall property was great. Only thing i didnt like was the surprise parking fee of $36 a night. But other than that everything was good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Giovanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive to park car.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice… good location for night life,,, lots of restaurants around.
Stayed 1 night in Nov 2025

8/10 Good

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room and friendly staff. Great location but hot tub needs cleaning, floor was full of sand and not just a little bit, there were piles of sand on its floor.
Stayed 1 night in Nov 2025