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InTown Suites Extended Stay Orlando FL - Universal

2.0 star property

Photo gallery for InTown Suites Extended Stay Orlando FL - Universal

Exterior
Interior entrance
Fridge, microwave, stovetop, freezer
Seasonal outdoor pool
Laundry

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • Laundry
  • Kitchen
  • Pool
  • Free WiFi

Explore the area

View map
5615 Major Blvd Orange, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪7 min walk‬
  • Orlando International Premium Outlets
    ‪12 min walk‬
  • Universal Studios Florida
    ‪19 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Fridge, microwave, stovetop, freezer

Traditional Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Fridge, microwave, stovetop, freezer

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed

Fridge, microwave, stovetop, freezer

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Fridge, microwave, stovetop, freezer

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Studio, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Orlando

A stay at InTown Suites Extended Stay Orlando FL - Universal places you in the heart of Orlando, within a 15-minute walk of Universal Orlando Resort and Orlando International Premium Outlets. .This hotel is 1.5 mi (2.4 km) from Universal Studios Florida and 1.5 mi (2.5 km) from The Wizarding World of Harry Potter™.

What's nearby

  • Universal Orlando Resort - 7 min walk - 0.7 km
  • Orlando International Premium Outlets - 12 min walk - 1.1 km
  • Universal Studios Florida - 19 min walk - 1.7 km
  • Universal’s Islands of Adventure - 2 min drive - 2.7 km
  • The Wizarding World of Harry Potter™ - 3 min drive - 2.3 km

Getting around

  • Orlando Station - 11 min drive
  • Church Street Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Miller's Ale House - ‬6 min walk
  • ‪TGI Friday's - ‬10 min walk
  • Kpot Korean Bbq & Hot Pot
  • ‪American Grill - ‬9 min walk
  • ‪Five Guys - ‬3 min drive

About this property

InTown Suites Extended Stay Orlando FL - Universal

Hotel with a seasonal outdoor pool, near Universal Orlando Resort
InTown Suites Extended Stay Orlando FL - Universal offers 150 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 150 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 49-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, as well as phones with free local calls.
This hotel offers wheelchair access and designated smoking areas.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September

Property is also known as

Suburban Hotel Univ. Studios Orlando
Suburban Univ. Studios
Suburban Univ. Studios Orlando
Suburban Hotel Univ. Studios
InTown Suites Extended Stay Orlando FL Universal
InTown Suites Extended Stay Orlando FL - Universal Hotel
InTown Suites Extended Stay Orlando FL - Universal Orlando
InTown Suites Extended Stay Orlando FL - Universal Hotel Orlando

InTown Suites Extended Stay Orlando FL - Universal Reviews

Reviews

5.8
Rating 10 - Excellent. 9 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 8 out of 41 reviews
Rating 4 - Poor. 7 out of 41 reviews
Rating 2 - Terrible. 12 out of 41 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Rosalie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Its okay

Staff very friendly but you cannot base yourself on the picture on any booking services the hotel is in desperate need of some updating carpets in the rooms are very stain and everything kind of smelled like mildew the bathroom was also in a bad condition the tikibar probably been closes for years its falling appart and same for the minigolf the chairs by the pool are pretty much all busted and all the doors for the rooms look like they were broke into
Stayed 7 nights in Jun 2025

2/10 Terrible

ARACELIS, YORK

Travelled with partner
Disliked: Cleanliness, amenities
Where to start! Roaches, yes you read good ROACHES ALL OVER THE PLACE INSIDE THE ROOMS, in the bathroom, on the wall and top of the counter, we had to buy a bugs spray.. 2nd. The manager was very arrogant and prepotent, rude and misleading.. 3rd.. no room cleaning (supposed is on the brochure that never was handled to us) No towels, only 2 towels per room ( thanks God im always carry and travel with our own towels! 4th dirty hallways, trashed and smelly. 5. The only reason why I keept my reservation is because was already paid, and I didn't want to lose our $954.00 payment.. 6.. please if you are looking for a good hotel, stay away from this property and his manager that is good for nothing but to show up his big body with a small brain.
Stayed 8 nights in Jun 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I try to take others reviews with a grain of salt, but this place is terrible. One step above sleeping under an overpass. The mildew smell is nauseating to the point that you can't sleep and there are a lot of roaches. There are people smoking weed in every corridor. The bathroom was the worst. Blood was smeared across the bathroom curtain and stains from human excrement running down the walls. If you have read this far and are still considering it because of the cost, RUN.
Stayed 7 nights in Jun 2025

10/10 Excellent

Hans

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff allowed me to see the room before completing the check in. They were very gracious when I expressed my concerns.
Stayed 14 nights in Jan 2025

6/10 Okay

Tommy

Business traveller
Stayed 7 nights in Mar 2025

4/10 Poor

Laytoya

Disliked: Staff & service, property conditions & facilities
It not safe nasty
Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad service. Never came to do housekeeping. Room was in bad conditions. I do not recomend staying in this hotel.
Stayed 8 nights in Dec 2024

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Charlette

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 10 nights in Oct 2024

6/10 Okay

Morgan

Stayed 7 nights in Jul 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service

Not happy- InTown Suites Extended Stay Orlando FL

the place had many little roaches, needed better cleaning service, there were spiderwebs up on the ceiling and ceiling light fixture... the place is not pet friendly but there were many guests with pitbulls and other big dogs. Looks like people actually live at this property. I would not stay there again. The pics are the ad look way better than the room given. it was the last room available so I had no choice.
Stayed 7 nights in Jan 2023

2/10 Terrible

Caleeb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches Everywhere

Roach Infested
Stayed 10 nights in Jan 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite was worth the stay
Stayed 14 nights in Dec 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4 out of 5

It was a good stay. Small and comfortable rooms. Only thing they aren’t lending out pots, pan and utensils due to covid so that was my little inconvenience other than that my stay was great.
Stayed 7 nights in Nov 2021

8/10 Good

ALMITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

4/10 Poor

Vaishali

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The photos versus what I saw in the room was totally different. Online it’s says new update rooms. Definitely didn’t look that way. Customer service was horrible. Some employees acted as if you are in their house staying for free. Never even smiled. Lots of things to improve starting with friendlier stuff.
Stayed 21 nights in Jul 2021

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities

Not What You Think

I was here for a week and every time I wanted to use the swimming pool, there was intermittently a padlock on it. One time the staff said that Covid was the cause. Then I was told "there was an incident in the pool." Then the staff said that some safety device was missing from the pool area and would not be in place for at least another week, so I was unable to use the pool at all during 90° weather. But that was less disconcerting than the discovery I made upon settling into my room. While all of the advertising I saw for this hotel touts a "fully equipped kitchen," I discovered that the kitchen is, in fact, bare. There are no pots or pans, no plates, cups, glasses, silverware, a can opener. There is not even a coffee maker! And I can't remember the last time I stayed in ANY hotel that did not have a coffee maker! So... 3,000 miles from home, I discovered that I had no way to prepare meals and now had to go out and buy pots and pans, dishes and cutlery, with money I don't have for things I just had to throw in the garbage at the end of my stay because I couldn't take them on the airplane home with me. That was nuts! And having stayed in about a dozen extended stay hotels throughout the country in the last couple years, this is the FIRST TIME EVER that I've arrived to discover that a "fully equipped kitchen" had no equipment whatsoever! I was also told that there is no maid service at all and that I would have to provide my own toilet paper and soap.
Stayed 7 nights in Jul 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Near Universal

Barbara at the front desk was very nice and helpful when checking-in and throughout the stay. The rooms were clean and spacious. The air conditioning and fridge/freezer were amazing to have in the Florida heat during the summer. They also had a guest laundry room and a decent looking pool that was never very loud. Nearby, (5-10 minutes walking distance) there are fast food, restaurants, Walgreens, and liquor stores. Uber and Lyfts to Universal are about $7-$10 each way. I thought it was really nice for $50 a night. The only drawback is they only provide one roll of toilet paper, one little bar of hand soap, and one plastic cup. I would advise bringing or buying toiletries and utensils because they won’t give extra. But, I would definitely stay here again.
Stayed 7 nights in Jul 2021

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Jun 2021

6/10 Okay

shajak

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Britanny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jun 2021

6/10 Okay

James

Business traveller
Stayed 14 nights in Apr 2021

4/10 Poor

Martin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

In need of definate improvement.

The bed was horrible. The pillows smelled like sweat and bad breath although the pillow cases were clean. The hotel should wash the pillows if they don't want to replace them because the covid virus can definitely be transferred from people who have it to those that don't. The room smelled bad and sparked off allergies like crazy.
Stayed 7 nights in Apr 2021

8/10 Good

Nolberto

Stayed 7 nights in Jun 2025

2/10 Terrible

ALBERTO

Disliked: Staff & service, property conditions & facilities
Muy mal servicio en horarios de atenciones
Stayed 14 nights in Nov 2024