The photos and descriptions did not make it clear that these rooms shared restroom facilities on each floor, or that there were only 2 private showers in the entire building, or a single, public-use hairdryer. The staff could not communicate in English, which made it hard to understand any of the rules and extra charges, such as towels for the shower. The neighborhood around the hotel has many homeless people, but I know Japan is relatively safe and this didn't bother me as much as it might have in another country. I'm not saying all these issues were unacceptable or deal breakers, but I would have liked to know about them before I book the room, not after.