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JR WEST GROUP VIA INN UMEDA

3.0 star property

Photo gallery for JR WEST GROUP VIA INN UMEDA

Daily full breakfast (JPY 1760 per person)
Lobby
Lobby
Daily full breakfast (JPY 1760 per person)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Single Room, Smoking (A)

Down duvets, free WiFi, bed sheets

Single Room, Smoking (A)

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (A)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (A)

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Smoking (B)

Down duvets, free WiFi, bed sheets

Single Room, Smoking (B)

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (B)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (B)

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Smoking (C)

Down duvets, free WiFi, bed sheets

Single Room, Smoking (C)

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (C)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (C)

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Down duvets, free WiFi, bed sheets

Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Non Smoking

Down duvets, free WiFi, bed sheets

Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Smoking

Down duvets, free WiFi, bed sheets

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Down duvets, free WiFi, bed sheets

Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking

Down duvets, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Single Room C Non smoking

  • Sleeps 1

Single Room C Smoking

  • Sleeps 1

View all photos for Twin Room Non smoking

Miscellaneous

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room-Smoking

Miscellaneous

Twin Room-Smoking

  • Sleeps 2

View all photos for Double Room-Smoking

Miscellaneous

Double Room-Smoking

  • Sleeps 2

Single Room A-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Single Room A-Smoking

Miscellaneous

Single Room A-Smoking

  • Sleeps 2

Viainn Single Room - Non Smoking

  • Sleeps 2

Viainn Single Room - Smoking Allowed

  • Sleeps 2

View all photos for Deluxe Twin (Non-smoking)

Down duvets, free WiFi, bed sheets

Deluxe Twin (Non-smoking)

  • Sleeps 2

View all photos for Deluxe Twin (Smoking)

Down duvets, free WiFi, bed sheets

Deluxe Twin (Smoking)

  • Sleeps 2

View all photos for Double Room Non-Smoking

Miscellaneous

Double Room Non-Smoking

  • Sleeps 2

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About the area

Osaka

With a stay at JR WEST GROUP VIA INN UMEDA, you'll be centrally located in Osaka, within a 5-minute drive of Dotonbori and Grand Front Osaka Mall. .This hotel is 2.7 mi (4.3 km) from Osaka Castle and 3.3 mi (5.3 km) from Kyocera Dome Osaka.

What's nearby

  • Osaka Station City - 4 min walk - 0.4 km
  • Hankyu Umeda Main Store - 4 min walk - 0.4 km
  • Hankyu Sanbangai - 6 min walk - 0.5 km
  • Grand Front Osaka Mall - 7 min walk - 0.6 km
  • Umeda Sky Building - 14 min walk - 1.2 km

Getting around

  • Higashi-Umeda Station - 4 min walk
  • Osaka Station - 10 min walk
  • Itami Airport (ITM) - 27 min drive

Restaurants

  • ‪天神ホルモン - ‬1 min walk
  • ‪Vivahaus - ‬1 min walk
  • ‪BeeRUSH キタ店 - ‬1 min walk
  • ‪台北餃子張記 - ‬1 min walk
  • ‪牛角 はなれ阪急東通り店 - ‬1 min walk

About this property

JR WEST GROUP VIA INN UMEDA

Hotel in Osaka, 10-minute walk to Grand Front Osaka Mall
JR WEST GROUP VIA INN UMEDA offers 217 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

JR WEST GROUP VIA INN UMEDA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 217 reviews
Rating 8 - Good. 63 out of 217 reviews
Rating 6 - Okay. 24 out of 217 reviews
Rating 4 - Poor. 3 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jiawei

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The room was clean and the staff was very helpful and polite. This is the best location for a few reasons. It's right on top of Umeda station. This is basically a huge mall and food area with mostly locals living their daily lives. While still a busy area, there really aren't very many tourists in this area which is great. There is a small Sushi spot under the street that was my favorite place to eat sushi in Japan.
Stayed 1 night in Oct 2025

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, convenient and cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Kamay

Travelled with family
Liked: Cleanliness, staff & service
Very centrally located. Single rooms are tiny and get quite hot. Bathroom is also tiny. Fine for a short stay but for the money you may be able to get something a little more comfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service ! Double room with 2 twin beds was great… Location (Umeda) is interesting !!
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Dharmasena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff highly courteous and professional. Easy access to all metro lines and rail. Located in the middle of a humongous shopping mall.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 2 nights in Oct 2025

10/10 Excellent

Tia

Stayed 2 nights in Oct 2025

8/10 Good

Natallia, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was good, average room size, big bathroom, very clean. Breakfast was good too. The use of laundry machine was 500 yen, however all the button commands are in Japanese, I had to call for help to start it. Also you enter a 4 digit secret code so only you can retrieve your laundry when finished. Also the area is difficult to navigate because most human traffic is underground, Umeda station is huge, dozens of exits. For 1st time visitor it is confusing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian, Harbor City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very convenient to underground area & many dining options around. room was spacious enough for my son & i with our luggage. not the most spacious but enough to fit 2 carry on & a check in bag.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sui Kam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Plenty of dining options and shopping right outside the hotel and the underground mall. Metro is nearby. Also it’s nice to have a convenient store connected to the hotel. Laundry facility is high tech as you can see the status from the TV in your room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i stayed in Japan
Stayed 3 nights in Aug 2025

10/10 Excellent

Lin

Stayed 3 nights in Apr 2025

8/10 Good

Yohei

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Ka Nok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super sincere staff, the hotel is situated in the core of Kita. Lovely.
Stayed 1 night in Jun 2025

6/10 Okay

Willie

Travelled with group
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Calm oasis dear bustling commerce area near Osaka Umeda station. Went for the expo. Once you orient yourself, it's very convenient. Really enjoyed the breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sergio, Munno Para

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Close to Osaka central station and a 24 hour Donki. Right at the end of E Street, so a lot of isekaya, pachinko machines, and big echo karaokes. But the most convenient was an exclusive access from the hotel to the 24/7 Seven Eleven.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

DTroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station (5 minute walk) and nice staff
Stayed 3 nights in May 2025

8/10 Good

Johannes

Stayed 2 nights in May 2025

10/10 Excellent

Doron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centeral & Clean

The property is very clean and tidy. Very close to the center of the city and the main train station. The staff is very kind and helpful. There was only one issue that the staff at the reception struggled a lot with English and with understanding us
Stayed 2 nights in May 2025