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Fairmont Chateau Laurier Gold Experience

5.0 star property

Photo gallery for Fairmont Chateau Laurier Gold Experience

Lobby lounge
Interior
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby lounge
Fairmont Gold, Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge
Fairmont Chateau Laurier
Downtown Ottawa
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 3,311 reviews
The price is NZ$330
includes taxes & fees
10 Apr - 11 Apr
Fairmont Chateau Laurier

About the area

Ottawa

With a stay at Fairmont Chateau Laurier Gold Experience, you'll be centrally located in Ottawa, steps from Rideau Canal and within a 5-minute walk of Rogers Centre Ottawa. .This luxury hotel is 0.2 mi (0.4 km) from Parliament Hill and 0.4 mi (0.7 km) from National Arts Centre.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Byward Market Square - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • National Arts Centre - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 5 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪JOEY Rideau - ‬3 min walk
  • ‪Freshly Squeezed - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Shore Club - ‬4 min walk

About this property

Fairmont Chateau Laurier Gold Experience

Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 69 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including a 24-hour health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Wilfrid's, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Wilfrid's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Zoe's - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 5 to January 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 298 reviews
Rating 8 - Good. 41 out of 298 reviews
Rating 6 - Okay. 16 out of 298 reviews
Rating 4 - Poor. 9 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We truly could not have asked for a better weekend getaway to celebrate my spouse’s birthday. The interior was absolutely beautiful, and the rooms were spacious and impeccably clean. There was more than enough room for our family of four to feel completely comfortable. The lounge was perfect for mid-day snacks, and we relaxed and played board games. Breakfast was amazing - tons of options (fresh fruit, pastries, hot breakfast, many coffee and tea options), and very high quality food. What really made the stay exceptional was the staff—they were warm, attentive, and went out of their way to make everything seamless and enjoyable. Their helpful advice and local tips were much appreciated, and they made the birthday celebration feel genuinely special. The pool and gym are also excellent additions and rounded out an already perfect stay. We left feeling relaxed, well cared for, and eager to return.
Stayed 2 nights in Dec 2025

8/10 Good

Elena, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and grand, however, severely understaffed. The check in staff at Zoe were not responsive or cordial on a few occasions. The three personnel at the desk weren’t even serving other customers at the time. They didn’t even look up to ask if they could help. I had a great server wait on us at the restaurant and a pleasant server at the bar. This hotel has many aspects that are nice but the service needs to be stepped up. I also waited an hour for the valet to deliver our car, others guests who were staying had similar complaints about the long valet waits. Given that valet is the only option and at $67.00 a night the horribly long wait is not acceptable at any price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and clean, staff was very attentive as well as super friendly and always willing to help anytime, absolutely LOVED our gold level lounge too! Super yummy breakfast, amazing spread including smoked salmon and we loved the finger foods they had in the evening as well as the desserts after that!! Such an amazing experience overall, super happy we chose to book this for our 20th Anniversary!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Staff was wonderful. Will do the Gold floor again.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyushka, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, friendly staff. Very nice experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were clean and nicely decorated. Services was excellent. Besutiful hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dietrich

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Mamadou

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Nov 2025

8/10 Good

Ramandeep, Brampton

Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Stayed 2 nights in Jul 2025

6/10 Okay

Vicki

Travelled with family
The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks. Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers. The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street. Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room clean and fresh
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau Laurier - Beauty w/Gift of History

A beautiful hotel, with amazing staff, and the gift of an amazing history told throughout the building. The location is ideal with the Parliament Buildings a short walk in one direction, the Byward Market in another, the Rideau Canal, museums, galleries and shopping all close by. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dietrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! It was truly amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kanwaljit

Liked: Cleanliness, staff & service, property conditions & facilities
All day food, pool, housekeeping
Stayed 2 nights in Aug 2025

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

6/10 Okay

ZONG YUAN

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the building of the hotel. But the room’s table lights did not work properly. The restaurant foods was so so and fruits was not fresh. All these issues were not worth what we paid expensively for the hotel room.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025