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Hyatt Place Ottawa West

3.0 star property

Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Room, Multiple Beds
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪18 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(170 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.4 out of 10
Exceptional
(150 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,142 reviews
The price is NZ$241
includes taxes & fees
10 May - 11 May
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About the area

Ottawa

With a stay at Hyatt Place Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This hotel is 11.3 mi (18.3 km) from Parliament Hill and 12.6 mi (20.3 km) from Byward Market Square.

What's nearby

  • Nepean Creative Arts Centre - 18 min walk - 1.6 km
  • Canadian Tire Centre - 6 min drive - 11.3 km
  • Algonquin College - 8 min drive - 9.9 km
  • Nepean Sportsplex - 10 min drive - 13.9 km
  • Parliament Hill - 16 min drive - 20.4 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Ottawa? This hotel has 1183 square feet (110 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1308 out of 1926 reviews
Rating 8 - Good. 437 out of 1926 reviews
Rating 6 - Okay. 95 out of 1926 reviews
Rating 4 - Poor. 42 out of 1926 reviews
Rating 2 - Terrible. 44 out of 1926 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Wow- just wow!! All staff are incredibly kind, personable and beyond helpful. The cleaning staff takes pride in their work and always seemed to be available . Breakfast was a pretty great selection and quality options too. Thank you for making my first stay memorable.
Stayed 5 nights in Jan 2026

10/10 Excellent

SALIM

Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Valerii

Stayed 1 night in Jan 2026

4/10 Poor

Folashade

Liked: Cleanliness, amenities, property conditions & facilities
The fire alarm went on throughout the morning, I could not shower, no breakfast, my items were inside the room, i have to go and buy clothes to wear for my meetings. My day was messed up.
Stayed 1 night in Jan 2026

2/10 Terrible

Nareen

Stayed 1 night in Jan 2026

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Check in went well after some minor delays, but the staff were extremely helpful and informative.
Stayed 1 night in Jan 2026

10/10 Excellent

DION

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
perfect thanks...good breakfast as well
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond, Kebaowek

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Stayed 1 night in Dec 2025

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

4/10 Poor

Anne

Stayed 1 night in Jan 2026

8/10 Good

Kelli

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nothing notably wrong.
Stayed 1 night in Jan 2026

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room met our needs and the staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, amenities
Spacious very clean rooms and the bed was like a cloud
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff Extremely clean hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Stayed 3 nights in Jan 2026

10/10 Excellent

Ray, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026

10/10 Excellent

Brayden

Stayed 1 night in Jan 2026

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff; large clean room & bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Clean room, very nice place and the staff very friendl, breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel. I stay in hotels a lot for work and this is one of the better ones I’ve stayed in.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jenna

Travelled with family
Liked: Cleanliness
It is 12:54. I’d like to go to sleep. I have been asleep twice so far tonight but keep being awoken by people in the hall and people trying to open our door (or just jumping into it?). I have called the front desk three times. Two staff, at 12am, told me I could go to bed and security would make sure there are no disturbances. Here we are. Terrible hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stayed 1 night in Jan 2026