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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Indoor pool
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

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361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(173 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,498 reviews
The price is NZ$225
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About the area

Ottawa

With a stay at Homewood Suites by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, within a 5-minute drive of Parliament Hill and Rogers Centre Ottawa. .This hotel is 1.1 mi (1.7 km) from Byward Market Square and 1.1 mi (1.8 km) from University of Ottawa.

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • National Arts Centre - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • University of Ottawa - 2 min drive - 1.9 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Occo Kitchen - ‬2 min walk
  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms, featuring kitchens with refrigerators and stovetops. Your Tempur-Pedic bed comes with down comforters. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Tulip Restaurant & Bar, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4715 square feet (438 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 876 out of 1316 reviews
Rating 8 - Good. 300 out of 1316 reviews
Rating 6 - Okay. 80 out of 1316 reviews
Rating 4 - Poor. 33 out of 1316 reviews
Rating 2 - Terrible. 27 out of 1316 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
You got to start offering more than just two bottles of water per stay. It should be per day for diamond members, that’s the bare minimum, especially if I’m not gonna get the $15 food/drink credit. Too many of Hilton hotels like this offer not incentive or perk for being diamond. So why don’t I just book the cheapest hotel I can find? Why seek out Hiltons if there’s no real benefit?
Stayed 7 nights in May 2025

10/10 Excellent

Marilyn, Harbour Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Rooms were roomy and comfortable. Staff very helpful. Complimentary breakfast was great.
Stayed 6 nights in Jun 2025

10/10 Excellent

Emmy

Stayed 2 nights in Jun 2025

8/10 Good

Isabel, Milton

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in May 2025

10/10 Excellent

Shayne

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Dog friendly free breakfast pool and close to all the city attractions
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

8/10 Good

Diogo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very organized property. Good for families with kids. Pool was very nice. Breakfast was good and room very clean.
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Homewood Suites Ottawa for Father’s Day weekend. The property is renovated and nice looking. Pool and fitness area are very good. Buffet breakfast was very good with lots of options (and surprisingly great coffee!). Our one bedroom suite was very spacious for my husband, me and our young adult son; however, a couple of things were not ideal: 1) our suite had only one bathroom. 2) the one bathroom was only accessible via the bedroom (!) 3) the sofa bed in living room is in desperate need of a better mattress. When the bed was pulled out, you could feel the metal bedframe easily when you pressed down on the mattress. Maybe ok for little kids. After one terrible night trying to sleep on it, my son ended up making the sofa up as a bed without pulling it open. 4) the weather was perfect but none of the windows open. (Not management’s fault of course) We found the suite stuffy even with HVAC running. Overall a decent hotel with the a few pros and cons to be expected!
Stayed 2 nights in Jun 2025

6/10 Okay

Tammy

Liked: Staff & service, room comfort

Hotel nice, room not so nice

Shampoo and conditioner we empty, you would think for the price you pay the hotel could spring for some 2 ply toilet paper. We went to pull dishes out of the dishwasher and they were still Filthy
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to downtown. Great eating on Sparks Street. We did not find the bed comfy, but we managed. The room was quite nice, and we loved the suite. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Leonids

Stayed 1 night in Jun 2025

6/10 Okay

Anny

Travelled with pets
Liked: Cleanliness
breakfast- very little options room - clean & quiet, dog friendly is a plus, it has own fridge and spacious price - more than $300/night, not worth the price given the room conditions plus don’t feel like money is worth for this price
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to a lot of attractions.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool
Stayed 5 nights in Jun 2025

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort and convenience
Stayed 2 nights in Jun 2025

10/10 Excellent

Farwa Aslam

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great, more vegetarian breakfast options would be great however great pool, great gym
Stayed 2 nights in May 2025

8/10 Good

Hendrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent food for breakfast. Good location to sites of downtown
Stayed 5 nights in Jun 2025

10/10 Excellent

Constance

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
For the most part, our stay was very good. The staff is very friendly and accommodating. The breakfast was okay. The eggs were tasteless and overcooked. I gave the cleaning 3 stars because when we arrived, we had to move because the room smelled of pee. The hotel allows pets, so cleaning carpets and fabrics is very important to get rid of pet smells.
Stayed 2 nights in Jun 2025

10/10 Excellent

Agata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a weekend with my family. The staff are extremely professional and helpful. Breakfast is delicious especially the morning tacos ! It would be appreciated if the parking was included in the cost, that extra cost is not necessary and off putting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's got everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2025

8/10 Good

Denyse

Stayed 2 nights in Jun 2025