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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Dinner served
Exterior
Meeting facility
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Elgin Street
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(217 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(37 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1KING MOBILTY/HEARING ACCESS RI SHWR SUITE NS

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

1KING MOBILTY/HEARING ACCESS RI SHWR SUITE NS

  • Sleeps 4
  • Free Wi-Fi

View all photos for One-Bedroom Suite One King Bed Non-Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

One-Bedroom Suite One King Bed Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 2,624 reviews
The price is NZ$226
includes taxes & fees
21 June - 22 June
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About the area

Ottawa

With a stay at Homewood Suites by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, within a 5-minute drive of Parliament Hill and Byward Market Square. .This hotel is 1.2 mi (1.9 km) from University of Ottawa and 1.2 mi (1.9 km) from Rideau Canal.

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Parliament Building - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Elgin Street - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪The 3 Brewers - ‬6 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms, featuring kitchens with refrigerators and stovetops. Your Tempur-Pedic bed comes with down comforters. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Tulip Restaurant & Bar, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4715 square feet (438 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1019 out of 1495 reviews
Rating 8 - Good. 332 out of 1495 reviews
Rating 6 - Okay. 94 out of 1495 reviews
Rating 4 - Poor. 25 out of 1495 reviews
Rating 2 - Terrible. 25 out of 1495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Troy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and location were great however the breakfast was not as advertised from the reviews l read. Continental at best. Breakfast rating is 4/10 stars plus the lineup was horrendous.
Stayed 1 night in Feb 2026

10/10 Excellent

Lin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, spotless, and great location!
Stayed 1 night in Feb 2026

10/10 Excellent

alexis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient for enjoying the Rideau Canal Skateway, appreciating the beautiful architecture around Parliament, great lunch and dinner options. Kids really appreciated the pool and breakfast, as well as the comfy sofa bed. The bath products were a really nice touch. And Dyson was exceptional at the front desk - full of information, going above and beyond with requests and tips. He made our stay truly wonderful.
Stayed 2 nights in Feb 2026

6/10 Okay

suyash

Stayed 1 night in Feb 2026

10/10 Excellent

mackenzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely facility everyone was nice
Stayed 3 nights in Feb 2026

6/10 Okay

OLUWADAMILOLA, Oshawa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
We enjoyed our two night stay. The room was clean and comfortable. The kitchenette had everything we needed. The breakfast on both days was great and plenty of seating even when it was busy. We ordered dinner from the on-site restaurant and brought it back to the room. It was prepared quickly and the food was delicious. The only thing I would say about the restaurant is if you want a coffee to go, make it in your room. We should have asked the hotel for an extra coffee pod. We were charged the price of Starbucks and it was a super small coffee. We will start bringing a few K-cup pods with us going forward.
Stayed 2 nights in Feb 2026

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 2 nights in Feb 2026

10/10 Excellent

Mateo

Stayed 1 night in Feb 2026

10/10 Excellent

john, Scarborough

Stayed 2 nights in Feb 2026

6/10 Okay

Harold

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was good. The staff was pleasant. The breakfast was not great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriela

Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
I would stay there again. Friendly staff and breakfast is delicious. The only thing is parking. The entrance is very narrow with sharp 90 degress turn with no warning, scraped my van on the way in.
Stayed 2 nights in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good but busy
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Room lacked the amenities and the finish of the common areas. For example we had a kitchenette suite and no dining space, nor chairs. Promised Tempuredic mattress, actual was lousy innerspring.
Stayed 3 nights in Feb 2026

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was more than expected. Staff were very friendly and accommodating. Bathroom sick was slow to drain. When advised, it was fixed very quickly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, great location,always friendly staff and room is clean and comfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

CONNOR

Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 6 nights in Jan 2026

10/10 Excellent

April

Stayed 1 night in Feb 2026

8/10 Good

James

Business traveller
Liked: Staff & service, amenities
Room clean and spacious. Good amenities. Decent breakfast 🍳 Good table to work on for laptop. Good staff. Nice 👍 people. Will be back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, breakfast as usual but good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, very modern, spacious and clean room. Breakfast options were plenty and the best I’ve experienced at a hotel! Only area to improve would be the unpleasant kitchen smell coming from the restaurant into the lobby in the evenings.
Stayed 2 nights in Jan 2026