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Lord Elgin Hotel

4.0 star property

Photo gallery for Lord Elgin Hotel

Exterior
Property preview
Indoor pool
Gym
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

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100 Elgin St, Ottawa, ON, K1P5K8
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, Rideau Centre
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

8.8 out of 10
Excellent
(126 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Eco-friendly toiletries, hair dryer, towels

Park View Room, 1 Queen Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.8 out of 10
Excellent
(51 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen Room

Eco-friendly toiletries, hair dryer, towels

Classic Queen Room

9.0 out of 10
Wonderful
(244 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

A stay at Lord Elgin Hotel places you in the heart of Ottawa, within a 5-minute walk of Rideau Canal and National War Memorial. .This hotel is 0.4 mi (0.7 km) from Parliament Hill and 0.5 mi (0.8 km) from Rideau Centre.

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • Rideau Canal - 2 min walk - 0.2 km
  • National Arts Centre - 2 min walk - 0.2 km
  • Rideau Centre - 5 min walk - 0.5 km
  • Parliament Hill - 8 min walk - 0.7 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 8 min walk
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Little Victories - ‬3 min walk
  • ‪Meet Noodle 又見壹面 - ‬4 min walk
  • ‪Grill Forty One - G41 - ‬1 min walk
  • ‪Browns Socialhouse Centretown - ‬2 min walk
  • ‪The Scone Witch - ‬3 min walk

About this property

Lord Elgin Hotel

Hotel with a sauna, 3-minute walk to Rideau Canal
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 355 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1699 out of 2660 reviews
Rating 8 - Good. 660 out of 2660 reviews
Rating 6 - Okay. 211 out of 2660 reviews
Rating 4 - Poor. 53 out of 2660 reviews
Rating 2 - Terrible. 37 out of 2660 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I enjoyed my stay at the Lord Elgin Hotel. My room was huge for my just myself, which I appreciated after staying in hotels of much smaller size on the same trip. I appreciated the room service option for breakfast. The hotel is perfectly located to visit all the main attractions, nothing is far away. There are also some nice restaurants in the area. I was also happy to see that the gym had a decent level of equipment. I would just say that the entrance was not quite as grand as in the pictures. Also, it seems to be a popular hotel for locals from Ontario, so reception can get very busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lord Elgin Stay

We were checked-in by Charlotte who was absolutely lovely. Our room was okay but a bit on the small side. The bed was small as was the bathroom which you could barely close the door. I guess city space is at a premium. The room was clean and had all the necessary amenities. On the 3rd night of our stay I noticed the room next door was a bit noisy but as I was able to get back to sleep I didn’t mind so much, however the last night of our stay was really noisy and continued for most of the night. The doors were being banged closed and they were in and out all night. It also sounded like furniture was being moved about. I was fully awake and could not get back to sleep from 5 am. Not good especially with a 5 hour train journey then an 2 hour drive ahead of us. I later realised from hearing someone with a radio entering that this room was being used by staff for whatever purpose. I reported this to the manager at the front desk as we checked out and she said that as I had booked through a ‘third party’ I.e. Hotels.com she couldn’t see the details of my booking and therefore couldn’t do anything at that time. She however assured me that once she had spoken with a senior manager she would reach out to me via email. At this time I’m still waiting for this email. The hotel and its restaurant, which we used a few times was good but this just spoiled what was otherwise a good experience.
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hotel right in the centre of Ottawa. Convenient for all that the capital has to offer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Uultsje

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, confortable hotel! Helpful staff - nice clean, quiet rooms. More affordable than Chateau Laurier.
Stayed 2 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel for a stay in Ottawa

The hotel looks rundown but there was work being done constantly while we were there. The only gripe is the $50 parking, but, it was valet and included in and out privileges. The valets were always quick and cheerful
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!

Another great stay! We got upgraded to an amazing room with a view of the war monument and Chateaux Laurier (don't know why)! Just one night but super comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Beth

Business traveller
Liked: Room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Stayed 3 nights in Aug 2025

4/10 Poor

Andrea

Stayed 3 nights in Sep 2025

8/10 Good

Jennifer Elaine Lawson

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Lord Elgin. It was clean, quiet, room was lovely and walkable to the attractions downtown. Used the valet service for the car which was easy and reasonable (though note: you can park for free and overnight on the weekends in Ottawa). Would definitely stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort

East Coast Trip

Room was very small but also very nice Staff were great
Stayed 3 nights in Sep 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & comfortable beds. The staff were friendly and fast to respond to any requests. Hot tub was down for maintenance when I stayed but it was overall a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location to see many sights of Ottawa. They had all the amenities. Staff was amazing. Rooms were very clean. The restaurant was amazing as well. I will be back and wohld highly recommend!!
Stayed 4 nights in Aug 2025