Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Free daily on-the-go breakfast
1 bedroom, in-room safe, desk, iron/ironing board
Point of interest
Reception

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 31.59 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)
  • 41.34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 39.94 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 35.77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 41.34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41.34 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 30.19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(6 reviews)
  • 42.73 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

Similar properties

About the area

Ottawa

A stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG places you in the heart of Ottawa, a 9-minute drive from Canadian Tire Centre and 11 minutes from Tanger Outlets. .This eco-certified hotel is 8.8 mi (14.2 km) from Rideau Canal and 9.8 mi (15.8 km) from Canadian War Museum.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.6 km
  • Bayshore Shopping Centre - 4 min drive - 4.0 km
  • Algonquin College - 7 min drive - 7.0 km
  • Canadian Tire Centre - 9 min drive - 11.7 km
  • Tanger Outlets - 10 min drive - 13.2 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Kichesippi Beer Co - ‬16 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorne

C
Stayed 1 night in May 2025

10/10 Excellent

Anoop alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 2 nights in Apr 2025

8/10 Good

Barry

Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reliable experience, comfortable rooms, pillows, beds. and spotless bathrooms. Good variety at breakfast, and best of all, we know what to expect. Holiday Inn Express is our go to hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bug concerns

The stay was great we were however concerned when we left that there were lots of bug control trucks outside
Stayed 2 nights in Apr 2025

10/10 Excellent

Sylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service , pool and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities

Its okay for a short stay

Nothing to watch on tv. Cannot connect to Netflix. There were 37 channels and nothing interesting. Room was clean and comfly. The pool has warm water. Nice and clean gym area. The breakfast was ok, but not alot of choices. No microwave in room. Overall good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived exhausted and needing a good sleep and I got that, so the quiet room and great mattress very much appreciated. Thanks.
Stayed 1 night in Apr 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and nice location
Stayed 1 night in Apr 2025

2/10 Terrible

Emilie

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

2/10 Terrible

Lijian, Dayton

Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 1 night in Apr 2025

4/10 Poor

Lise

Travelled with partner
Disliked: Cleanliness, staff & service
Very average at higher cost and front desk was a bit inexperienced
Stayed 1 night in Apr 2025

2/10 Terrible

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Stayed 1 night in Mar 2025