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Les Suites Hotel Ottawa

4.0 star property

Photo gallery for Les Suites Hotel Ottawa

2 bedrooms, premium bedding, pillow-top beds, in-room safe
Fridge, microwave, coffee/tea maker, electric kettle
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Terrace/patio

Popular amenities

  • Bar
  • Pool
  • Room service
  • Outdoor space
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    ‪1 min walk‬
  • Byward Market Square
    ‪7 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

2 bedrooms, premium bedding, pillow-top beds, in-room safe

CLASSIC | Two Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for CLASSIC | One Bedroom Queen Suite

2 bedrooms, premium bedding, pillow-top beds, in-room safe

CLASSIC | One Bedroom Queen Suite

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

2 bedrooms, premium bedding, pillow-top beds, in-room safe

CLASSIC | Hotel Room

10.0 out of 10
Exceptional
(1 review)
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

CLASSIC | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

2 bedrooms, premium bedding, pillow-top beds, in-room safe

CLASSIC | One Bedroom King Suite

8.0 out of 10
Very good
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

2 bedrooms, premium bedding, pillow-top beds, in-room safe

MODERN | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for MODERN | One Bedroom Queen Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom Queen Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is NZ$252
for 1 room
includes taxes & fees
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About the area

Ottawa

With a stay at Les Suites Hotel Ottawa, you'll be centrally located in Ottawa, steps from University of Ottawa and within a 5-minute walk of Rogers Centre Ottawa. .This eco-certified aparthotel is 0.4 mi (0.7 km) from Byward Market Square and 0.8 mi (1.2 km) from Rideau Canal.
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • University of Ottawa - 1 min walk - 0.0 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km
  • Byward Market Square - 7 min walk - 0.6 km
  • Parliament Hill - 12 min walk - 1.0 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬3 min walk
  • ‪Poulet Rouge - ‬5 min walk
  • ‪Bourbon St. Grill - ‬5 min walk
  • ‪Umi Sushi Express - ‬4 min walk

About this property

Les Suites Hotel Ottawa

Eco-certified aparthotel with a health club and a 24-hour business center
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities including a health club and an indoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at Presse Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This aparthotel has 2235 square feet (208 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Presse Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 33 per night)
  • Onsite parking options include a garage

Family friendly

  • Art supplies
  • Children stay free (see details)
  • Children's books
  • Cot: CAD 10 per night

Restaurants on site

  • Presse Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2,235 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: CAD 50 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Gym
  • Health club
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 22 floors
  • 239 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 9 to June 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 10.0 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2221 out of 4775 reviews
Rating 8 - Good. 1726 out of 4775 reviews
Rating 6 - Okay. 496 out of 4775 reviews
Rating 4 - Poor. 204 out of 4775 reviews
Rating 2 - Terrible. 128 out of 4775 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Travelled with partner
Liked: Amenities
Booking said parking was a certain amount per night with come and go as you like. We arrived and they told us their parking was full and we could park at Indigo or Rideau Centre. Neither of these are come and go as you like. Parking ended up being almost twice as much. The Indigo parking stated daily parking was until 6 am. When we asked the one hotel person they had no idea the rules there. If they’re going to tell you to park elsewhere they should train staff to have an idea of the rules. An okay stay but nothing special. Staff were at least friendly.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a great location and the unit was large and well-organized. Will recommend to other travellers.
Stayed 1 night in May 2025

6/10 Okay

Linda

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, room comfort

Good location

We upgraded to Modern room. Much more comfortable. Other rooms need remodeling too. Used pool often. Was clean and nice natural light. Perfect for young kids.
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Amenities, property conditions & facilities
We've stayed at this property before & really enjoyed the suite. That's why we chose to stay there again. Close to lots of reataurants, shops & the Byward Market. The area seems relatively safe as well.
Stayed 1 night in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, room comfort

Great hotel and location

Hotel was clean and rooms looked fresh possibly even recently renovated. We had a full kitchen with plates, cutlery, and mugs etc. Location is amazing right on the edge of the Byward Market Only two marks against it. Infound the mattress overly firm, I'm sure some would like that, and the elevators were a really slow, especially at busy periods
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, room comfort

Exceeded Expectations

The modern 1-bedroom king was above expectations. We were not expecting 2 full bathrooms and an office, in addition to the bedroom and kitchen/living room.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Property conditions & facilities
Bed, sheets and pillows were very uncomfortable
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we .loved the fact that there is a full kitchen in the suite as well as a balcony. The staff were helpful, the pool area can be a little confusing but we will have no problem returning there for are next trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, room comfort
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

jean-christophe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for the purpose of the stay
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Clean,easy check in/out
Stayed 1 night in Apr 2025

2/10 Terrible

ASHWINI

Disliked: Cleanliness, property conditions & facilities
I stayed at Les-Suites Hotel in downtown Ottawa for three nights, and my experience was extremely disappointing. Upon arrival, I was assigned a lower floor room. When I asked to move to a higher floor, the staff demanded an extra CAD 100 per night, even though no such charges or floor preferences were mentioned at the time of booking. Charging unexpected fees at check-in without prior disclosure is unethical. Worse, when I requested the bill to be split into two receipts — two nights for business and one night for personal use — a standard requirement for many corporate travelers, the hotel refused to assist. Shockingly, the manager himself was rude and dismissive, telling me I "should stay at a different hotel next time" rather than helping solve the issue. This level of unprofessionalism, especially coming from hotel management, is unacceptable. While the location is convenient, the service experience was the worst I have encountered, and I strongly advise business and leisure travelers to choose other accommodations where guests are treated with respect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Liked having the suite option with cooking facilities.
Stayed 1 night in Apr 2025

8/10 Good

Carey

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel and central to everything. Walkable to pretty much all of the downtown-University area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Stayed 3 nights in Mar 2025

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and the staff was amazing and very friendly. Lobby / downstairs area just leaves a bit to be desired. But needless to say I would most certainly book here again
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Convenience
Stayed 3 nights in Apr 2025

8/10 Good

Augusto

Liked: Cleanliness, room comfort
Very pleasant, we really enjoyed the location of this property
Stayed 1 night in Apr 2025

10/10 Excellent

Sébastien

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Business traveller
Disliked: Cleanliness, room comfort

Don't stay in the classic rooms!

Be careful the "classic rooms" are super old and smell like cigarettes and damp walls. The modern rooms are really nice though but it's an upgrade. The front desk staff were one of the rudest I've experienced traveling. That really put a damper on the stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Punkuj

Liked: Cleanliness, amenities, property conditions & facilities
Great to have full suite with bedroom and kitchen. The modern rooms could use some throw pillows on the sofa to soften the arm rests and to add comfort appeal. Overall great guest services and parking options.
Stayed 1 night in Apr 2025