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Grupotel Playa de Palma Suites & Spa

4.0 star property

Photo gallery for Grupotel Playa de Palma Suites & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk
3 bars/lounges, lobby lounge
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

View map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Hipotels Convention Centre
    ‪8 min walk‬
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Balcony

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony, Pool View (Single Use)

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony, Pool View

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Balcony (Single Use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite, Balcony, Pool View

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Pool View (Single Use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite Prestige, Pool View (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Pool View (Single use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults)

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite Prestige (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Prestige (1 adult)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

Palma de Mallorca

When you stay at Grupotel Playa de Palma Suites & Spa in Palma de Mallorca, you'll be near the airport, a 2-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. .This family-friendly hotel is 11 mi (17.7 km) from Port of Palma de Mallorca and 9.2 mi (14.7 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Hipotels Convention Centre - 8 min walk - 0.7 km
  • Playa de Palma - 8 min walk - 0.7 km
  • La Porciuncula Church - 9 min walk - 0.8 km
  • El Arenal Beach - 16 min walk - 1.4 km
  • Port of El Arenal - 4 min drive - 1.8 km

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Steakhouse Tango - ‬9 min walk
  • ‪Levita - ‬9 min walk
  • ‪Amrum Beach Club - ‬8 min walk
  • ‪Nova Beach Lounge Club - ‬8 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
Grupotel Playa de Palma Suites & Spa offers 311 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and bicycle tour information. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Restaurante Es Jardí, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Restaurante Es Jardí - Onsite buffet restaurant.
Bar Salón - Onsite lobby lounge. Open daily.
Bistro Es Jardí - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Sky Restaurante - Onsite restaurant. Open daily.
Sky Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Reviews

Grupotel Playa de Palma Suites & Spa Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 501 out of 732 reviews
Rating 8 - Good. 177 out of 732 reviews
Rating 6 - Okay. 35 out of 732 reviews
Rating 4 - Poor. 12 out of 732 reviews
Rating 2 - Terrible. 7 out of 732 reviews

Reviews

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, the entire stay was really good and we didn’t want to leave. The spa facilities are actually quite impressive and entertainment (singer and guitarist) were really good. The atmosphere was lovely and the entire place literally smelt so good! Only con is that the place is a bit of a maze and we were quite far away so it took a little walking up and down to figure out best routes. But silverlining is there are enough pools that it never gets overly crowded.
Stayed 1 night in Sep 2025

4/10 Poor

Neil

Travelled with partner
Disliked: Amenities, property conditions & facilities
The design of this hotel is pretty bad. We have to walk almost 10 minutes only from front desk to our room. They have back side reception but they close it and door is not accessible. The gym hours is 10am - 8pm which is terrible, supposed to be 6am-11pm like most other resorts. Also, cleaning lady opened the door when I was changing for no reason! Cleaning team also left a pair of dirty gloves when we are back to hotel in the evening on our second night staying. I’d definitely not coming back to this hotel. You have to open front and back access, no one wants to walk 10 minutes to front door.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, fantastic facilities and most importantly it was peaceful!
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet. Breakfast was fine though your coffee/tea was ordered through the waitress’s instead of a machine available. Short walk down to beach area with shops and restaurants. There was a handy supermarket 2mins away. 8mins in taxi from airport.
Stayed 4 nights in Sep 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, room was grand. A good place for a laid back stay for a couple.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the pool areas, spa and restaurant. It never felt crowded. Very quiet room. Large hotel complex, had a bit difficulty finding the room initially.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lissandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
A good mid range spa hotel , nice rooms, great pools and huge spa facility with a good well equipped gym. Only ate breakfast but that was fine. 10 mins walk to the front . Would return if coming to that part of Majorca again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay here. The staff were awesome! Everything was great and easy. The only criticism is the staff at the Breakfast service. They were terrible.
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. Just the wifi was not working in our rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Geoff

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and relaxing, great customer service. Area is quiet so would be nice to have a bit more to do in the evenings like some entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel, thoroughly recommend and will definitely look to return in the future.
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you want to stay in a hotel with a construction site beside you this is the place . If you like 50 minutes to check in , please stay here. Should you want a twenty minute walk to the beach rather than 12, book here. Those looking for a smile on arrival or friendly reception staff should avoid . Breakfast was nice , landscape like the moon , house keeping excellent. Needs new management and Expedia should not be selling this place . Feels as if they have run out of money and culture of customer last .
Stayed 3 nights in Aug 2025

10/10 Excellent

Milica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, big room, very good breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Jul 2025

10/10 Excellent

Petra

Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saviours.

We moved here after our first hotel was up to standard. This was hands down the best hotel I have ever stayed in. Fantastic amenities and incredible staff. 5/5, would highly recommend.
Stayed 5 nights in Jul 2025

8/10 Good

Floran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025