6/10 Okay
Jennifer, Clearwater, FL
Travelled with family
1 Aug 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
OK hotel, near fantastic creperies.
When we arrived, we learned that there are 2 hotel Renoir properties on the same street (owned by the same company) and they had changed which one we would be staying in. This was confusing at first, but we finally found the correct one. When we got to our room we realized that none of the outlets in our room worked to charge our phones (management had to come to flip the breaker) and then the air conditioner in our room was dripping so much that we had to put a trash can underneath it (there was a lot of water in the can by the morning.) This did not seem like a new problem since someone had put a towel on the floor before we arrived to catch the drips, and the baseboard had water damage. Management was nice but they had no other rooms for us to change to the first night. The water dripping was loud all night. The next day they changed our room back to the other hotel property they own on that street. The rest of our stay was fine, and the second room was small, but it was ok. One thing I found slightly dangerous was that the lights didn't automatically turn on in the hallways by the elevators or by the narrow stairs. So every time we left our room we were fumbling in pitch black darkness, trying to find the timed light switch so that we could see to go down the stairs. This could be very dangerous.
Overall, I wasn't impressed with this hotel.
On the positive side, the creperies on this street are fantastic!
Jennifer
Stayed 6 nights in Jun 2025
