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I booked a room an hour before with a picture of a double bed. When I arrived with my partner the receptionist who was very rude, barely said hello, told us she only had one room left with a twin bed. Of course that wouldn’t work for us, I asked to cancel, she mentioned she couldn’t do anything we had to contact Expedia. Expedia called her and she refused the refund. After confronting her on her lie she had the audacity to tell me she has her problems and I have mine…. OK. Disgusting, the lady should be fired. This is the worst service I’ve ever gotten in Paris.
Family of three, stayed one night for Paris marathon, good location close to Concord and start line for marathon. The lady at the front desk was very helpful. The room was modern and tastefully designed. The room was bigger than expected, we were travelling with an 18 month old and the cot was made up in the room ready for our arrival which was very welcome! Nice bathroom and accommodating with our son.
Overall we had a very good stay the beds and rooms are comfortable and the location of the hotel is fantastic! Only thing is the walls are like paper thin and you can hear everything going on in other rooms or hallways
Great location near metro station and short walk to Place de la Concorde. Very helpful and friendly staff. Small but comfortable room but ideal for a short visit.
Arrived late Friday evening, hotel is central near metro and off main street.
Unfortunately the room assigned was not as advertised ( i referrered to it as an attic/broom cupboard) and could not be swapped out as Front Desk is not 24/7
But this is where the hotel really stepped up next day, they made an arrangement for another single room and swapped me with no hassles.
The lady at the front (Christelle) followed up to ensure i was happy and apologized for any inconvenience. I will be back, wonderful place with clean modern rooms
Centrally located hotel, 2 mins walk from metro Madeleine, good value for money (breakfast included) and extremely friendly and helpful staff. I would stay here again.
Zara
Stayed 8 nights in Oct 2023
6/10 Okay
Patrick
19 Aug 2023
Liked: Staff & service
Disliked: Cleanliness
Amazing location within Paris, but lots of flaws inside. Dust all over the rooms. Power went out on me multiple times per hour over a day, and rather than get me a real solution, the only employee there just kept walking up to my floor every time I'd run down and report it chalking it up to "someone must be using a hairdryer" despite it happening for 4 hours. You have to leave your key at the front desk when you leave which is fine, but sometimes the employee would be next door eating or the hotel front door may be locked delaying your ability to get in or out. The price was right for me, but I wouldn't recommend to a friend.
Small but stylish, contemporary hotel. Very friendly and helpful service. Comfortable room and fresh simple continental breakfast. Great central position for Opera and Printemps
A great hotel for a short city break in Paris. Couldn’t fault the service & cleanliness from hotel staff. Only downside were that the hotel walls are thin so you can hear neighbouring guests and the pillows weren’t very firm at all. Other than that, we’d stay here again
Cameron
Stayed 3 nights in Nov 2021
8/10 Good
Verified traveller
28 Nov 2019
Verified traveller
Stayed 5 nights in Nov 2019
10/10 Excellent
Verified traveller
18 Nov 2019
Liked: Cleanliness, staff & service
Lovely staff. Comfy bed & plentiful breakfast. Close to centre of Paris & short walk to metro. Gréât food near by.