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Aparthotel

Serotel Suites

4.0 star property

Photo gallery for Serotel Suites

Terrace/patio
Chambre Double Confort
Terrace/patio
Lobby
Comfort Studio | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast available

Explore the area

View map
77 Rue du Faubourg Poissonniere, Paris, Paris, 75009
  • Place, Palais Garnier
    ‪19 min walk‬
  • Place, Notre-Dame
    ‪20 min drive‬
  • Place, Louvre Museum
    ‪21 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪39 min drive‬

Room options

View all photos for Appartement Premium

Appartement Premium

Appartement Premium

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Appartement Privilège

Appartement Privilège

Appartement Privilège

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Chambre Double Confort

Chambre Double Confort

Chambre Double Confort

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Paris

A stay at Serotel Suites places you in the heart of Paris, a 4-minute drive from Palais Garnier and 7 minutes from Champs-Élysées. .This aparthotel is 2.1 mi (3.4 km) from Notre-Dame and 2.4 mi (3.8 km) from Louvre Museum.
View more Aparthotels in ParisOpens in a new window

What's nearby

  • Palais Garnier - 19 min walk - 1.6 km
  • Champs-Élysées - 15 min drive - 3.0 km
  • Notre-Dame - 20 min drive - 4.0 km
  • Louvre Museum - 21 min drive - 4.3 km
  • Eiffel Tower - 25 min drive - 6.6 km

Getting around

  • Poissonniere Station - 2 min walk
  • Paris (XPG-Gare du Nord Train Station) - 9 min walk
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • Nouilles Ceintures
  • ‪Chocho - ‬1 min walk
  • ‪Père & Fish - ‬1 min walk
  • ‪Pedzouille - ‬1 min walk
  • ‪Chez Paï - ‬1 min walk

About this property

Serotel Suites

Aparthotel with a 24-hour front desk, near Palais Garnier
Serotel Suites offers 10 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries.

This Paris aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 per person
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 4 floors
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serotel Suites Opéra Apartment Aparthotel Paris
Serotel 77 Agritourism
Serotel 77 Agritourism Paris
Serotel 77 Paris
Hôtel Serotel Suites Paris
Serotel Suite Appartment Hotel Paris
Serotel Suites Paris
Serotel Suites
Serotel Suite Appartment Hotel
Serotel Suite Appartment Paris
Serotel Suites Opéra Apartment Aparthotel
Serotel Suites Opéra Apartment Paris
Serotel Suites Opéra Apartment
Hôtel Serotel Suites
Serotel 77
Serotel Suite Appartment

Reviews

Serotel Suites Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 126 out of 245 reviews
Rating 8 - Good. 82 out of 245 reviews
Rating 6 - Okay. 23 out of 245 reviews
Rating 4 - Poor. 6 out of 245 reviews
Rating 2 - Terrible. 8 out of 245 reviews

Reviews

8/10 Good

Anu

Stayed 5 nights in May 2025

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Serotel Suite is a lovely place; modern, safe and with friendly staff. This appartment style hotel is perfect for longer stay, or to travel with the whole family. There was a couple things not working properly in the room; lightning under the cabinet, shower drain not draining properly... all of which have been reported, but couldn't not be fixed during our stay. We would definitively consider staying there again on our future travels to Paris :-)
Stayed 6 nights in Mar 2025

8/10 Good

Ruth jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good set up with separate sleeping areas for 3 people .Property very clean. Worktop damaged in apartment the only flaw. Very clean and daily cleaning excellent. Friendly staff. Arrived late and self check in was difficult until we realised the code provided was for the unlit lower screen not the obvious one above that was lit.Enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very close to a metro station - easy to access all areas of Paris. Plenty of restaurants & food choices for meals.
Stayed 3 nights in Mar 2025

4/10 Poor

Akiya

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not get discount coupon.
Stayed 1 night in Feb 2025

10/10 Excellent

Feroz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

Benigna

Travelled with family
Liked: Cleanliness, room comfort

Exceptional and highly recommended

We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Carmina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff.
Stayed 6 nights in Oct 2024

6/10 Okay

Roderic

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really liked the size and layout of the room, but the water heater is small and with that it was hard to get three showers in. Some people may have issue with a few older or broken things, but we realize stuff gets worn out. Comfort is what is important. Also, on the listing it said there were a clothes washer available but there was only a laundromat around the corner, which we were not up for using.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchenette with little fridge was very useful, a grocery store conveniently located right beside hotel, a metro stop steps away, a great pizzeria across the street. Reception staff very friendly and accommodating. Expect some noise from the street if your room has windows facing the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rich

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with awesome staff. The folks at the front desk were so helpful and friendly. Rooms were clean and had all the amenities you need. Overall, a great place to stay with lots of grocery stores, shops, and restaurants near by / walking distance. Also close to metro. Would definitely stay here again. Again, great staff!
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
The only bright side were Madja and Niro. The other staff members I encountered were neither helpful nor accommodating. One staff did not or pretended not to speak English to avoid resolving an issue. Cleaning lady was good until the last day when she forgot her yellow gloves for cleaning the bathroom and was placed on top of my wife's hand carry bag. Disgusting.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clardia

Travelled with family
Liked: Cleanliness, room comfort
The hotel was perfect for my family. It was close to a lot of attractions and to metro stations. The staff was really nice and attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey Luken

Stayed 2 nights in Aug 2024

10/10 Excellent

Anup

Liked: Cleanliness, property conditions & facilities
Really enjoyed the stay at this place!!and Rive Droite made sure all our needs were taken care of !
Stayed 4 nights in Aug 2024

6/10 Okay

kathy, wrightstown

It was ok. Inside was sparse and the furniture showed significant signs of wear. Fine for 1 night. But would not stay longer
Stayed 1 night in Jul 2024

10/10 Excellent

JDKK

Liked: Cleanliness, property conditions & facilities
It’s was great we especially enjoyed the food recommendation from the concierge
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Conveniently located for tourist

I was visiting with two young children from America. The hotel was well-maintained, and the staff was very friendly. I really enjoyed the convenient location. There was a mini supermarket next door and many good restaurants along the street. It was very close to two subway stops; if you follow the street, there is a mall. I also enjoyed having a living area because the kids and I were not always in each other's space.
Stayed 6 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Charming and comfortable well located hotel
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness
Brilliant location in really vibrant area - lots of cafes, bakeries, little bars. Really friendly reception staff. Plenty of space in our suite and mostly clean though carpet grubby in kitchen and the whole place smelled of smoke and/or air freshener. Suite very comfortable - great beds and sofa bed. Parts of it quite tired, such as the kitchen worktop and cabinet door edging which are cracked, warped and falling off. Description of premium suite on website slightly misleading - it says bedroom opens up on to interior courtyard. Ours didn’t as it was on the fourth floor, I think they meant it overlooked it. Grocery shop next door is handy but run by a very grumpy man who likes to shout at his customers and staff. Altogether we had a great time and enjoyed our stay but disappointed the suite wasn’t in better condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet apartment close to restaurants, metro, and a grocery store right next door! Very safe with kind and helpful front desk at street entrance available 24 hrs. My daughters and I had a wonderful stay and would love to come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Khyati

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities
Dreadful from the minute I arrived. The room did not have any of the facilities advertised. The room felt as if it was in a store cupboard with piles of crates of empty bottles outside the door. Every time someone else in the property used water it ran down the pipes so loud I thought there was a leak with water gushing into the room. The room was in the ground floor overlooking the small courtyard so anyone out there you could hear talking. You couldn’t open the window or all their smoke would come into the room. Despite numerous emails from myself and Expedia the property has refused to engage with although whilst I was promised a refund for my complaint. Do NOT book here you will be disappointed
Stayed 2 nights in May 2024

6/10 Okay

Nuno

Stayed 2 nights in Jun 2024