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lastminute.co.nz Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Classic Room, 1 King Bed, City View, Overwater
Room with view
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Classic Room, 2 Single Beds, City View, Overwater
Room with view
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 2 Bedrooms, Overwater (Residence)
129 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room (Upgraded)
43 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Single Beds, Lake View, Overwater
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Lake View
70 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 King Bed, City View
Room with view
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite, Multiple Beds, Lake View
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Classic Room, 2 Single Beds, City View
Room with view
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room
43 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Single Beds, City View (Club)
Room with view
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed, City View (Club)
Room with view
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed, Lake View (Club)
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, City View
Room with view
43 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed, Lake View, Overwater
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 King Bed, Lake View
60 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Single Beds, Lake View (Club)
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed, Accessible, City View
Room with view
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 3 Bedrooms, Overwater (Residence)
172 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Classic Room, 1 King Bed, City View
Room with view
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Overwater (Residence)
86 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 King Bed, Lake View
43 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Single Beds, Lake View
43 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury lakefront hotel, walk to West Lake

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

A stay at InterContinental Hanoi Westlake, an IHG Hotel places you in the heart of Hanoi, steps from West Lake and a 3-minute drive from Ho Chi Minh Mausoleum. This luxury hotel is 2 mi (3.3 km) from Dong Xuan Market and 2.6 mi (4.3 km) from Thang Long Water Puppet Theatre.

Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

InterContinental Hanoi Westlake, an IHG Hotel

5 Tu Hoa, Hanoi, 10000

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 318
  • Number of floors - 5
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 3
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • 24-hour health club
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • No accessible shuttle
  • Number of stairs to reach property 5
  • Front entrance ramp
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 98

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Japanese
  • Korean
  • Vietnamese
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bathtub or shower
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.

Saigon - This restaurant specializes in Asian cuisine and serves dinner only.

Onsite venue #4 - cocktail bar.

Late night fare is available from 24-hour room service.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Spa Services

  • Couples treatment rooms
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.36 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Children stay free

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Westlake InterContinental
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • InterContinental Westlake Hotel
  • InterContinental Westlake Hotel Hanoi
  • Intercontinental Hanoi Westlake Hotel Hanoi
  • InterContinental Hanoi Westlake Hotel
  • InterContinental Hanoi Westlake
  • InterContinental Hanoi Westlake, an IHG Hotel Hotel
  • InterContinental Hanoi Westlake, an IHG Hotel Hanoi
  • InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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