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DoubleTree by Hilton Phuket Banthai Resort

4.0 star property

Photo gallery for DoubleTree by Hilton Phuket Banthai Resort

View from room
Deluxe Room, 1 King Bed, Balcony
Daily buffet breakfast (THB 530 per person)
Point of interest
Daily buffet breakfast (THB 530 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service

Explore the area

View map
94 Thaveewong Rd, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪7 min walk‬
  • Jungceylon Shopping Center
    ‪7 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Pool Access

Deluxe Room, 1 King Bed, Accessible, Pool Access

Deluxe Room, 1 King Bed, Accessible, Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Poolside

Premium Room, 2 Single Beds, Poolside

Premium Room, 2 Single Beds, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living area

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium Room, 1 King Bed, Pool Access

Premium Room, 1 King Bed, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Poolside

Premium Room, 1 King Bed, Poolside

Premium Room, 1 King Bed, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Pool Access

Premium Suite, 1 Bedroom, Pool Access | Living area

Premium Suite, 1 Bedroom, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | View from room

Family Suite, 3 Bedrooms

  • 350 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Poolside

Deluxe Room, 1 King Bed, Poolside

Deluxe Room, 1 King Bed, Poolside

7.2 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

7.6 out of 10
Good
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Patong

Located in Patong, DoubleTree by Hilton Phuket Banthai Resort is on the beach, a 3-minute walk from Patong Beach and 6 minutes by foot from Bangla Road. .This beach resort is 1.8 mi (2.8 km) from Banzaan Fresh Market and 9.1 mi (14.6 km) from Khao Rang Park.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Central Patong - 5 min walk - 0.5 km
  • Bangla Road - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 7 min walk - 0.6 km
  • Banzaan Fresh Market - 12 min walk - 1.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Baan Laimai Beach Resort Phuket - ‬5 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪Tandoori Flames - ‬3 min walk
  • ‪Roxane Cafe & Restaurant - ‬2 min walk
  • ‪The Pizza Company (เดอะ พิซซ่า คอมปานี) - ‬1 min walk

About this property

DoubleTree by Hilton Phuket Banthai Resort

On beach with 3 outdoor pools, near Bangla Road
DoubleTree by Hilton Phuket Banthai Resort offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. This resort also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Satisfy your appetite for lunch or dinner at The Port, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 3 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Port - This restaurant specializes in international cuisine and serves lunch and dinner.
Beer Bar - Onsite cocktail bar. Happy hour is offered. Open daily.
Lobby Bar - Onsite bar. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • A restaurant

Restaurants on site

  • Beer Bar
  • Lobby Bar
  • Pool Bar
  • The Port

Things to do

  • 24-hour gym
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Children's games
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Biodegradable drinking straws available
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 15 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: THB 1800 (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa

Reviews

DoubleTree by Hilton Phuket Banthai Resort Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

Reviews

10/10 Excellent

YUKINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
融通がきく。サービスも細かいところまで手が行き届いてます。
Stayed 9 nights in Jun 2025

10/10 Excellent

SU-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place and all the services are really well.
Stayed 3 nights in Jun 2025

10/10 Excellent

ARTHUR

Travelled with group
Liked: Property conditions & facilities, room comfort

Great Staff

Great stay. Would definitely go back. Great location and staff was very accommodating to my every needs
Stayed 3 nights in May 2025

4/10 Poor

hazara

Not a very pleasant stay

Very outdated major construction going on daily noise and unable to rest during the day Room on the 4th floor and lifts being refurbished
Room view total construction view
Gaps under and beside front door !!!!!!
Shower tiles need a good scrub !!!!
Stayed 5 nights in May 2025

8/10 Good

cristinel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities
under renovations , other than that ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Maree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Took a while for room to be ready, but over all staff lovely.
Stayed 11 nights in May 2025

10/10 Excellent

Susan, Prospect

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff exceptionally friendly particularly Paula and Timmy. Great buffet breakfast. Renovations a little noisy during the day when at the pool but the pool still great and Paula was a fantastic bar attendant
Stayed 11 nights in May 2025

6/10 Okay

Jean luc

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location and the hotel is nice just hotel com not inform customers that they have a very bigggg renovation we stay on the other building but the manager of reception give us a very bad communication and answer thanks a small reception to give us the good answer and solution T
Stayed 4 nights in Apr 2025

2/10 Terrible

Ai

Disliked: Cleanliness, property conditions & facilities, room comfort

Under construction and underwhelming

We weren’t informed beforehand that the location we stayed at was under construction. So view was terrible and constantly noisy from the sounds of construction. The electricity was shut off randomly multiple times without explanation. Staff was nice but did not have experience with hotel management software and insisted that we had not paid even though we booked through hotels.com. This is the worst 4-star hotel I have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 4 nights in Apr 2025

10/10 Excellent

Xian

Stayed 4 nights in Apr 2025

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the DoubleTree in Phuket and had a great experience. The hotel is clean, modern, and well-maintained. The staff are very friendly and always ready to help. They greeted us with warm smiles and even gave us a delicious cookie when we checked in! The rooms are spacious, with comfortable beds and nice bathrooms. The pool area is beautiful and perfect for relaxing. The breakfast buffet has a good variety of food, both local and international, and everything tasted fresh. The location is great too—close to the beach, restaurants, and shops, but still quiet enough for a peaceful stay. Overall, I would highly recommend the DoubleTree in Phuket if you’re looking for a comfortable and relaxing place to stay. Great service, good food, and a perfect spot to enjoy your holiday!
Stayed 8 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a most enjoyable stay at the hotel, all staff were so nice polite hospitable and accommodating on all levels. We could not have asked for a better holiday experience. Thank you again Double Tree Hilton.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Pool and swim up bar was great despite the major construction being done during our stay. Happy hour at the pool was great. Poolside dj and half price drinks. Breakfast buffet was easily the Best I’ve ever seen at a hotel. Just wonderful. Everything such as beach and Bangla walking street, walkable from hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff with an amazing breakfast buffet, right in the centre of Patong beach opposite the beach, close to bangla road, shops bars and restaurants, but also nice and peaceful, would definitely return.
Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with an excellent location. Very well maintained rooms, wonderful food and drinks, and superior staff who take care of all your needs. Upon check out Nook was most special in thanking us for our visit and to have safe travels. He was most kind and nice!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Hyunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in, pool was lovely, location was good, right in front of the patong beach. We had an issue with some rashes on my partner’s leg for the first night. And once we informed the issue, the
Stayed 3 nights in Mar 2025

10/10 Excellent

Feyaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nook and LK looked after me. Clean, quiet, good facilities. The hotel kept the construction work tidy and hidden from guests. Would stay again.
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Berna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were attentive and location was close to all amenities.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aneury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very well located. Centrally located to all the great things in Patong and everything is very walkable. I would definitely return and stay at this property.
Stayed 1 night in Feb 2025

8/10 Good

KAVITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kavita

Stayed 4 nights in Feb 2025