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The Crystal Beach Hotel

3.0 star property

Photo gallery for The Crystal Beach Hotel

Sundeck
Creator video
Lobby
Front of property - evening/night
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
212/4-7 Soi Keb-Sub, Rat-U-Tid 200 Pee Rd., Patong, Phuket, 83150
  • Patong Beach
    ‪3 min walk‬
  • Bangla Road
    ‪7 min walk‬
  • Jungceylon Shopping Center
    ‪7 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Room

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Radisson RED Phuket Patong Beach

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (26)
The price is NZ$187
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Radisson RED Phuket Patong Beach

About the area

Patong

With a stay at The Crystal Beach Hotel in Patong, you'll be connected to the convention center, a 5-minute walk from Patong Beach and 10 minutes by foot from Bangla Road. .This hotel is 0.3 mi (0.5 km) from Jungceylon Shopping Center and 2.7 mi (4.4 km) from Karon Beach.

What's nearby

  • Patong Beach - 3 min walk - 0.3 km
  • Central Patong - 5 min walk - 0.5 km
  • Bangla Road - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 7 min walk - 0.6 km
  • Royal Paradise Night Market - 9 min walk - 0.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬1 min walk
  • ‪Bubbles - ‬3 min walk
  • ‪San Sabai Restaurant - ‬2 min walk
  • ‪مطعم اليمن السعيد - ‬1 min walk

About this property

The Crystal Beach Hotel

Hotel connected to the convention center in Patong with a rooftop terrace
The Crystal Beach Hotel offers 40 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at The Crystal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Crystal - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: THB 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 600.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately THB 150 per person
  • Airport shuttle fee: THB 800 per vehicle
  • Rollaway bed fee: THB 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crystal Beach Hotel Patong
Crystal Beach Patong
The Crystal Beach Hotel Hotel
The Crystal Beach Hotel Patong
The Crystal Beach Hotel Hotel Patong

The Crystal Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 251 reviews
Rating 8 - Good. 98 out of 251 reviews
Rating 6 - Okay. 29 out of 251 reviews
Rating 4 - Poor. 8 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Front desk was awesome. Super polite and helpful. Great location and cost. Cleaners didn't clean my room once or provide new towels,etc. during my entire stay. Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay it is central and quiet Staff helpful
Stayed 10 nights in Feb 2025

8/10 Good

MINH

Liked: Cleanliness, property conditions & facilities
It was a good hotel, the location is so close to the beach and bar.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Crystal Beach Hotel

Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple done right
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Crystal Beach Hotel January 26 - February 2, 2025 with three friends. We each reserved rooms 4 months in advance. Upon arriving our check in went really smooth and we got to our rooms quickly. There is an elevator available at this hotel. The rooms were good size. The bed was comfortable. The room had a safe and a mini refrigerator. The location was great Just a couple hundred yards from the beach and far enough away from Bangala Road so you could not hear the nightly music. Plenty of restaurants and shopping right near the hotel. . What made our stay extra special was the Crystal Beach Hotel staff. AMAZING So friendly, helpful and kind. Shout out to the receptionist Pui at the front desk. She was so helpful with planning our many excursions. She remembered our names and always made sure to keep us smiling and laughing. Also the room cleaning crew. What a great job they did everyday for us. All in all just a complete top notch staff. . If you are looking for a sure thing hotel in Patong, I highly recommend Crystal Beach Hotel. . .

10/10 Excellent

Orlando B

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Stayed 8 nights in Jan 2025

8/10 Good

Oscar Ernesto Mejia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping area and from the beach. Perfect location
Stayed 8 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Janneson

Stayed 3 nights in Nov 2024

10/10 Excellent

CHANINTORN A

Stayed 3 nights in Nov 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Darius

Stayed 5 nights in Oct 2024

6/10 Okay

clive

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, property conditions & facilities
I left after 15 minutes and am still waiting for a refund. The hotel felt very unsafe and the wall behind the bed was covered in mould. The balcony door didn’t lock. No washing machine as advertised. I want my money back
Stayed 4 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place and location. Would stay again. Convenient motorbike rental shop in the lobby and next door there’s a quick laundry service. Staff is super friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Homayoun, Houston

Liked: Cleanliness, staff & service
Great staff. The only minor issue we faced was that the bathroom sink plumbing did not have hot water line, thus the quality of my shaving was a bit compromised. I just took hot water from the shower. Given the price point, it was a great deal. The Marriott courtyard where we hung out, is just about a 7 minute walk away with a very talented band playing audience requests.
Stayed 2 nights in Mar 2024

10/10 Excellent

JEAN-JACQUES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the beach and from all good restaurants...
Stayed 2 nights in Mar 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, the roof top pool is great. Fab location see you all again very soon. Thank you for looking after us xx
Stayed 27 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,hotel in a great position. Roof top pool an added bonus. 2 min walk to the beach.
Stayed 13 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2024

8/10 Good

Mario Fabian Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool hotel even if I never used. Beach is very close walking like 3min. Close to everything. There was some construction infront the hotel so it was noisy early in the morning. But at night not noise at all. Nice staff, guess friendly for solo travellers ;) nice place to stay.
Stayed 5 nights in Feb 2024