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The Crystal Beach Hotel

3.0 star property

Photo gallery for The Crystal Beach Hotel

Exterior
Creator video - submitted by Realworldflight
Front of property – evening/night
Daily English breakfast for a fee
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
212/4-7 Soi Keb-Sub, Rat-U-Tid 200 Pee Rd., Patong, Phuket, 83150
  • Place, Patong Beach
    ‪3 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Patong

With a stay at The Crystal Beach Hotel in Patong, you'll be connected to the convention center, a 4-minute walk from Patong Beach and 9 minutes by foot from Bangla Road. .This hotel is 0.5 mi (0.9 km) from Jungceylon Shopping Center and 2.7 mi (4.4 km) from Karon Beach.

What's nearby

  • Patong Beach - 3 min walk - 0.3 km
  • Central Patong - 5 min walk - 0.5 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Bangla Road - 10 min walk - 0.9 km
  • Royal Paradise Night Market - 12 min walk - 1.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 66 min drive

Restaurants

  • ‪Salsa Rossa - ‬2 min walk
  • ‪Song Pee Nong - ‬1 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬4 min walk
  • ‪Sak & Sa Thai Food - ‬1 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk

About this property

The Crystal Beach Hotel

The Crystal Beach Hotel offers 40 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at The Crystal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Crystal - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: THB 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 600.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately THB 150 per person
  • Airport shuttle fee: THB 800 per vehicle
  • Rollaway bed fee: THB 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crystal Beach Hotel Patong

Crystal Beach Patong

The Crystal Beach Hotel Hotel

The Crystal Beach Hotel Patong

The Crystal Beach Hotel Hotel Patong

The Crystal Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 263 reviews
Rating 8 - Good. 99 out of 263 reviews
Rating 6 - Okay. 30 out of 263 reviews
Rating 4 - Poor. 8 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

helen

Liked: Cleanliness, staff & service, room comfort
great location
Stayed 6 nights in Dec 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Everything was perfect
Stayed 4 nights in Jan 2026

10/10 Excellent

Craig

The fantastic staff who have twice looked after me when fallen ill
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here numerous times, great location with nice little rooftop pool area, lift could be faster tho haha The best thing about this place tho is the awesome staff who have twice now gone out of their way to help me when I have fallen ill and have always looked out for me in the days following.
Rooftop pool
Rooftop views
NYE fireworks from balcony
NYE fireworks from balcony
Stayed 10 nights in Dec 2025

6/10 Okay

Tempest

Travelled with family
Liked: Staff & service
Hotel is listed with washer and dryer in room. There was not, and when asked was told there’s a laundry service but no washer dryer on the premises. There’s not even a washer and dryer on the premises at all but was listed as having one in the room. Very inconvenient to find out after a long flight and I would have stayed somewhere else had I known. Location to Patong beach is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Oscar

Stayed 6 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, everything is in walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is 100% top Notch. We love Pui !!!
Stayed 5 nights in May 2025

10/10 Excellent

Andrew

Stayed 15 nights in Jan 2025

8/10 Good

Manuel

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Front desk was awesome. Super polite and helpful. Great location and cost. Cleaners didn't clean my room once or provide new towels,etc. during my entire stay. Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay it is central and quiet Staff helpful
Stayed 10 nights in Feb 2025

8/10 Good

MINH

Liked: Cleanliness, property conditions & facilities
It was a good hotel, the location is so close to the beach and bar.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Crystal Beach Hotel

Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple done right
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Crystal Beach Hotel January 26 - February 2, 2025 with three friends. We each reserved rooms 4 months in advance. Upon arriving our check in went really smooth and we got to our rooms quickly. There is an elevator available at this hotel. The rooms were good size. The bed was comfortable. The room had a safe and a mini refrigerator. The location was great Just a couple hundred yards from the beach and far enough away from Bangala Road so you could not hear the nightly music. Plenty of restaurants and shopping right near the hotel. . What made our stay extra special was the Crystal Beach Hotel staff. AMAZING So friendly, helpful and kind. Shout out to the receptionist Pui at the front desk. She was so helpful with planning our many excursions. She remembered our names and always made sure to keep us smiling and laughing. Also the room cleaning crew. What a great job they did everyday for us. All in all just a complete top notch staff. . If you are looking for a sure thing hotel in Patong, I highly recommend Crystal Beach Hotel. . .

10/10 Excellent

Orlando B

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Stayed 8 nights in Jan 2025

8/10 Good

Oscar Ernesto Mejia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping area and from the beach. Perfect location
Stayed 8 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Janneson

Stayed 3 nights in Nov 2024

10/10 Excellent

CHANINTORN A

Stayed 3 nights in Nov 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Darius

Stayed 5 nights in Oct 2024

6/10 Okay

clive

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, property conditions & facilities
I left after 15 minutes and am still waiting for a refund. The hotel felt very unsafe and the wall behind the bed was covered in mould. The balcony door didn’t lock. No washing machine as advertised. I want my money back
Stayed 4 nights in Sep 2024