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Room type Options Nightly price Book
Deluxe Suite, 1 King Bed
6 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Suite, 2 Double Beds
6 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Playa del Carmen Main Beach

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk

With a stay at Aruma Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.9 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 23 air-conditioned guestrooms. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 23
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Swimming pool
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2002
  • Number of outdoor pools - 1
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Distance from property (ft) 656
  • Distance from property (metres) 200
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

Aruma Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • TV size 32
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Mini-fridge
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed - 25+ Mbps

Nearby Things to do

  • Health or beauty spa nearby

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

No lifts

Children stay free

Service animals not allowed

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 120 per person, per night

The resort fee includes:

  • Breakfast
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 100 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Aruma Hotel Hotel
  • Maya Playa del Carmen
  • Sasha Hotel Playa del Carmen
  • Aruma Hotel Playa del Carmen
  • Sasha Playa del Carmen
  • Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Aruma Hotel Hotel Playa del Carmen

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 9:00 AM to 8:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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