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Get an overview of this hotel
Luxury hotel on the beach, with 14 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

Located in Playa del Carmen, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This luxury hotel is 3.7 mi (6 km) from El Manglar Golf Course and 4.4 mi (7.1 km) from Paradise Beach.

Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor swimming pools, you can spend some time at the private beach.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars.

Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

El Dorado Casitas Royale, Gourmet All Inclusive by Karisma

Km 45, Carretera Cancun - Tulum, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities not included
  • All food and beverages included
  • All non-motorised water sports included
  • All available beverages included

Hotel Amenities

  • Free airport transport
  • Total number of rooms - 203
  • Garden
  • 24-hour front desk
  • On private beach
  • Full-service spa
  • Smoke-free property
  • Free WiFi
  • Free wired Internet
  • Number of outdoor pools - 14
  • Free self parking
  • Free valet parking
  • Number of beach bars - 2
  • Terrace
  • Dock
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Secured parking
  • Wheelchair accessible: No
  • No accessible airport shuttle
  • Tile flooring in public areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive offers 203 air-conditioned accommodations with indoor private spa tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered daily and change of bedsheets can be requested.

  • Air conditioning
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Desk
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • TV size 30
  • TV size (measurement) inch
  • Private spa tub
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Private spa tub (indoor)
  • Change of towels: Every number of days 2
  • Change of bed sheets (on request)
  • Mobile key entry
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Nearby Things to do

14 outdoor swimming pools are on site along with a private beach.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Guest will receive an email before arrival 5 days

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property is not currently implementing any enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Guests must provide a copy of their passport in advance

Fees

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Dorado Casitas Royale Karisma
  • El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
  • El Dorado Casitas Royale Karisma Playa del Carmen
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive Karisma
  • Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
  • El Dorado Casitas Royale by Karisma Gourmet All Inclusive
  • El Dorado Casitas Royale by Karisma All Inclusive
  • El Dorado Casitas Royale Gourmet All Inclusive by Karisma

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Guests can access their rooms with a mobile device.

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