Aparthotel

El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

BEACH FRONT SWIM UP JUNIOR SUITE | View from room

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

1 bedroom, free minibar, desk, laptop workspace

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

14 outdoor pools

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (97)
The price is NZ$1,093
for 1 room
includes taxes & fees
3 Jul - 4 Jul
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamarán, Cenote & More Inclusive in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 7.5 mi (12.1 km) from Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 5.0 km
  • Playa Paraiso Golf Course - 7 min drive - 5.3 km
  • Paradise Beach - 10 min drive - 6.7 km
  • Maroma Beach - 15 min drive - 10.2 km
  • Puerto Morelos Town Square - 18 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at LA CANTINA BAR, one of the aparthotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 453 reviews
Rating 8 - Good. 97 out of 453 reviews
Rating 6 - Okay. 43 out of 453 reviews
Rating 4 - Poor. 18 out of 453 reviews
Rating 2 - Terrible. 14 out of 453 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katoya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was super clean, everyone was super friendly and most importantly, i felt safe :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, safe, friendly & helpful staff. I did not like that chairs around pool where all taken by 8am with nothing available until after 3:00
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2025

6/10 Okay

Intaf

Liked: Cleanliness, room comfort
Drinks were watered down and most popular brands not available. Not the best all inclusive if you are looking for selection of beverages. Not worth the money.
Stayed 6 nights in Mar 2025

6/10 Okay

Tina

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
When we got to our room it was heavily scented and there was an undertone of mustyness. The next morning we could really smell the mould, we had gone to one of the presentations with an exotic travel agent and told them about the mould in the room. All they said was “oh that’s not good”. We had lunch then went to the front desk to tell them about the mould. Someone had maintenance out to change the filter of the AC. The problem with this is, it wasn’t the filter that was the problem even though it was disgusting, there was actual black looking mould in the AC unit. So I went back to the front desk to show them the video I took of the mould in the unit. He said they would have someone come with a machine to take the smell out. No one arrived. I went back to the front desk again to request a room change. The fella at the desk was very helpful, he put the request in and when we got back the following night after an excursion we were supposed to have another room. He said they gave the room away because of an emergency. So I asked for another request to be put in. He said to come back the following morning. So after 3 nights in mould which was making me physically ill, I went again to the front desk at 8am, they put in another request for a room change and told us to check out at 12 then come back at 3 for the new room.We had a massage booked @3 so came after. They had given the room away again. They finally upgraded us but even that room had a mild mould smell. There is more…
Stayed 5 nights in Feb 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would like more food options during the day for lunch.
Stayed 7 nights in Feb 2025

8/10 Good

Diane, Millville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beach was beautiful the sand was not, no good ocean water swimming really and no water activities
Stayed 6 nights in Feb 2025

10/10 Excellent

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Devin

Travelled with partner
Liked: Cleanliness, amenities
The property grounds were very beautiful. The staff was really nice. The breakfast and lunch options were good. The dinner food quality was below what we have experienced from other resorts. We appreciated the 'more inclusive' options including a trip to Maroma Beach and round trip transportation from/to the airport.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing, I had so much wonderful food. There were some good activities. The catamaran and snorkling was nice. I paid extra to scuba dive and it was wonderful. Booking dinner is somewhat complicated. You should do it as soon as you arrive because many restaurants don't have availability unless you're a week out. There is an app but it doesn't always work, so you have to book with a concierge and they aren't always near your room, have limited operating hours, and sometimes can't book you right away because they have computer issues. Eventually I got booked and got to try many of the different restaurants. The staff was excellent and the food was amazing. There were some art activities like pot painting and tie dye. It's limited to 10 people so show up early. These activities are very fun. There is a chalk board where you can see the schedule, that is the only place this information is available.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, room comfort

Relaxation with amazing food and resort

Excellent stay, fresh towels am and pm, never had a bad meal. The Veal was outstanding!! Every single employee was pleasant. We will recommend to others
Stayed 7 nights in Feb 2025

10/10 Excellent

Erwin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I have been to several resorts, and we think this one is beautiful and staff is friendly and great.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of things to do clean and quiet and friendly staff diffently go back
Stayed 11 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Would go again!!!
Stayed 4 nights in Feb 2025

6/10 Okay

Amanda Jo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looks like many things are being updated or recently updated! Food at restaurants were pretty good, some things better than others. Our door at first wouldn’t latch well and would come back and it would be open. They did come and made it a bit better so it would latch if we closed it just right. The air conditioner leaked water all over so was glad we didn’t have anything sitting near it. Overall we had a great time though! They also could be a bit pushy on the joining as a member.
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia Daniels

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Reservations for dinner difficult to get at a reasonable time. Hazardous to walk the property due high speed service vehicles.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacey

Stayed 6 nights in Feb 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, room was nice & clean, food was just ok, a buffet option for dinner would be nice, pools were cold, and get there early for a seat! Overall a good experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Berenize

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time here & the property was very nice. The staff was very helpful. Lots of activities to do.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin John, St. Regis Falls

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful! The rooms are clean and spacious. The staff is accomodating and friendly. The pools are clean and cared for. We will be back for a return visit.
Stayed 6 nights in Feb 2025

8/10 Good

holly, Boise

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and staff was easy to communicate with, great service and quick. Only complaint would be there is no buffet for dinner/lunch option. You have to make reservations for any dinner options and most nights were completely booked so we ended up having to order room service quite a bit. Food was good. Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

shawn

Stayed 7 nights in Dec 2024

8/10 Good

Ky An

Good
Stayed 4 nights in Feb 2025