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Mahekal Beach Front Resort & Spa

4.0 star property

Photo gallery for Mahekal Beach Front Resort & Spa

Relax by the pool surrounded by palm trees and lounge chairs.
Escape to a serene retreat surrounded by lush gardens and a thatched-roof bungalow.
Relax in a shaded retreat surrounded by lush greenery and a wooden fence, perfect for casual dining or unwinding.
Relax in a shaded outdoor bar area surrounded by lush greenery and palm trees.
Relax by the pool surrounded by lush vegetation and enjoy a variety of seating options.

Popular amenities

  • Pet-friendly
  • All-inclusive
  • Hot tub

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Run of House

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow

Premium Bungalow

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down duvets, Select Comfort beds, minibar

The Oasis Palapa

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Garden View

7.8 out of 10
Good
(18 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa

Garden View Palapa

8.8 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

Relax by the pool surrounded by palm trees and a shaded cabana.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2594)
The price is NZ$503
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. .This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Luxury hotel on the beach, with 5 outdoor pools
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Bathrooms feature showers with rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1002 reviews
Rating 8 - Good. 153 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal was the ideal resort for our trip for two. We wanted a relaxing beach resort vacation for our anniversary, and that is exactly what we found at Mahekal. We chose the garden palapas room. The palapas were beautiful and full of character, the gardens were lush and well-maintained, the food was good (Las Olas for breakfast or dinner, Fuego for dinner, and anywhere on 5th Ave for lunch), and all of the staff were very kind and helpful. Everyone’s smiling here and the wildlife and plants here seem happy, too. We saw cute coatis and pacas and geckos and many birds. The beach is beautiful and lively. The sand is white and the water is clear. You have access to a wide range of loungers/parasols from within the resort all the way to the shore. No sargassum problems whatsoever in late April. All in all, amazing trip experience. We look forward to visiting again.
Stayed 3 nights in Apr 2025

6/10 Okay

Peter

Liked: Room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Manosij

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!
Stayed 6 nights in Apr 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just came back from a five day vacation at the Mahekal Resort. The property is absolutely stunning. The pictures are very accurate!! The staff were amazing, super kind and helpful, they even made the effort to remember our names. The location was perfect!!! We were right next to the main strip where you will find lots of restaurants, stores, and night life. The food was a bit limited as there were only two restaurants: Olas and Fuego. Im also vegan so my options were even more limited. Fuego had 3 vegan options for lunch and dinner however I hope that the resort can work on expanding their menu. Besides that my mom and I had an amazing trip and I would definitely come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Mahekal so much the first stay last year that we didn't hesitate to come back. A secluded oasis within the Playa del Carmen and yet so close to the restaurants and shops. Lovely staff and great variety of pools.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dale

Stayed 7 nights in Mar 2025

10/10 Excellent

Danene

Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal was paradise. The grounds were so quaint and clean. The staff and service was exceptional. The food was insanely delicious, especially at Fuego. The location was convenient for walking to 5th avenue. The rooms were so cute and the hammocks on the balcony were so relaxing! I don’t have one bad thing to say about this place. Some people complain about loud music. There was one night that there was a wedding. The music was done by 11pm. We were close to Fuego pool and never heard music from surrounding hotels or night clubs. We did bring a white noise machine and earplugs in case. Our vacation was perfect. Special thanks to Alberto at the pool by Fuego, Roberto in Fuego in the evening and Sophia at Olas buffet. Also, all of the staff at Agave were exceptional and we had lots of fun at Agave in the evenings. Can’t say enough positive comments about Mahekal!
Stayed 5 nights in Mar 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

eric

Stayed 5 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time, the place was awesome and friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay … I will definitely be back soon . Food is amazing , staff is friendly .
Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kiomy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so peaceful
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan Dario Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucile

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds and bungalows are beautiful. The grounds are lush and well designed, with pools and bars scattered throughout the property. The resort is an oasis in a row of hotels that are generally ugly, and our beach-front bungalow was spacious. Beware about booking a bungalow that says that you can get either a king or two queens. We had our 16-year old, 6.3" tall, son with us, and I emailed the resort immediately upon booking (almost a year in advance) that we would like a bungalow with two queens. They responded that they can't guarantee it, and we ended up with a king. There was a small twin in the room that was too short for him. That was very disappointing, especially as this was a very expensive vacation. They told us that they only guarantee the type of room if we book directly through their website. The staff was excellent, attentive, professional, and personal. Unfortunately, some equipment was out of order in the gym and wasn't fixed. The gym itself was very small. You can easily walk to restaurants and shops, even if most of them are just tourist shops. The food wasn't excellent but good. The desserts and the pastries/breads at the buffet were the best. Beware that you still need to tip at every meal, even if the food and drinks are included. I would definitely recommend staying at Mahekal Beach Resort!
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the greenery and accommodating staff. Everyone was very helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makehal is a jewel in Playa del Carmen. Set along the beach a bit away from the very touristy 5ta avenida, Makehal offers a peaceful beachfront refuge. Unfortunately erosion is taking away much of the beach - but that is not the property's fault. Service, food offerings and facilities exceeded my expectations.
Stayed 5 nights in Mar 2025

6/10 Okay

Allison

Travelled with partner, Travelled with group
Liked: Staff & service
We’ve loved Mahekal since our first visit in 2015 and even chose it for our honeymoon in October 2024. This was our 5th stay, and we were excited to share it with our best friends who joined us. Unfortunately we were surprised by how much the experience had changed. On our first night, a party on the property played music so loud our bed vibrated past midnight. The water pressure was weak, and the rocky shower floor felt slimy as it didn't drain well. We requested a room change, but the time kept getting pushed and it wasn’t ready until after 4 PM, keeping us akwardly waiting as we kept our stuff packed. Other details were disappointing—each room had only one thin towel per person, the minibar was not restocked at all during the stay, and one lunch left us all feeling unwell. The biggest bright spot remains the staff. While most familiar faces were gone, the team was still kind and accommodating. We’ve heard management has changed, and perhaps they’re still adjusting, but the decline in quality makes us unsure if we’ll return.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mahekal is our go to place for great food R&R, all with excellent service!!
Stayed 8 nights in Feb 2025