See all properties
Save

Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor pool
Couples treatment room(s), body treatments, hot stone massages
3 bars/lounges, beach bar

Popular amenities

  • Bar
  • Room service
  • Parking included

Explore the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪6 min walk‬
  • Playacar Beach
    ‪19 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(31 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2594)
The price is NZ$503
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Royal Hideaway Playacar All Inclusive - Adults only in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. .This all-inclusive hotel is 1.7 mi (2.7 km) from Playa del Carmen Main Beach and 5.3 mi (8.6 km) from Xcaret Eco Theme Park.

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 19 min walk - 1.6 km
  • Quinta Avenida - 2 min drive - 2.2 km
  • Playa del Carmen Main Beach - 4 min drive - 2.9 km
  • Xcaret Eco Theme Park - 10 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪RIU Yucatan - ‬11 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪Wyndham Pool Bar - ‬7 min walk
  • ‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront hotel with outdoor pool
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature bathrobes and slippers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Spanish cuisine at Ventanas, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Ventanas - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Spices - This diner specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai - This diner specializes in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill - Onsite steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2.7 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our sisters’ trip to Royal Hideaway. Staff on the whole was very helpful. Beach was great first two days then the wind picked up and in spite of every effort on the part of the hotel, seaweed kept coming in on big waves. We were made very comfortable at the pool area. Shout out to Roberto, Exal and Raul. Dining options were pretty good though later seatings are pressured to leave due to closed kitchens. Carlo at Spices was amazing. Swiss trained and a pro. Lunch not at all inspiring, I wish the grill was out there every day. David, our unit concierge was very helpful and Perla our room housekeeper was amazing. Nespresso machine in room perfect. Btw, the room was very adequate, yes a bit dated but well spread out with a generous balcony/porch and big bathroom with 2 sinks and separate spaces. My sister had a great time with tennis instruction and gym was great for me. We are coming back next year…small, chill and very safe resort. Waaay better than the last 2 resorts we were at close by. Highly recommend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Corry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller adults only property. Lots of staff and service available for anything. Excellent beach maintenance regarding seaweed. Big spacious rooms and balconies. Comfortable beds.
Stayed 5 nights in Apr 2025

8/10 Good

Aaron

Stayed 4 nights in Apr 2025

10/10 Excellent

Brandy, Pagosa Springs

This resort is relazing and the service is great. The restaurant are amazing. Make sure you male reservations.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kim, thief river falls

Stayed 5 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place you hope you’re booking when you book an all-inclusive resort. It’s beautiful, well-maintained, the rooms are spectacular, the balconies are large, palm trees everywhere, it’s quiet, has multiple pools, some hidden away in corners, the staff are excellent, the food is amazing, and there’s plenty of space on the beach to lounge. Every pair of loungers comes with a shade and a table for drinks. Servers come around routinely and the drinks are awesome. The restaurants themselves are incredible and we are so very happy with our stay. We’d recommend this place to anyone we love, and plan to go back ourselves next winter.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an excellent vacation. The hotel was clean and quiet and the food was consistently very good. Only complaint is the difficulty securing lounge chairs at the main pool. But we really enjoyed the quiet and privacy of the two small pools. Staff was excellent. Beer selection included good brands - Corona, Pacifico, Modelo plus light options. Our concierge, Sandra, is fantastic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Pavel

Stayed 7 nights in Apr 2025

8/10 Good

Nadiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, quiet and relaxing, beach was very clean and well maintained and water was beautiful emerald color. Food in some restaurants could be better and the only reservations available were after 9pm. Overall nice experience.
Stayed 3 nights in Apr 2025

8/10 Good

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs some upgrades
Stayed 2 nights in Apr 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Good spot to relax and be quiet. Food is average.
Stayed 5 nights in Mar 2025

10/10 Excellent

alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was very nice. I would return
Stayed 5 nights in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

6/10 Okay

Nda Bledja

Stayed 4 nights in Mar 2025

6/10 Okay

Lina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall decent stay but felt overpriced. Food was subpar and rooms were a bit outdated. Staff was awesome and the beach is the nicest on the entire strip of resort.
Stayed 5 nights in Feb 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD SERVICE GREAT FOOD.
Stayed 3 nights in Feb 2025

8/10 Good

Cesar Bernardo, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo muy bien . El problema es la terrible lentitud en los restaurantes ( menos PALAZZO) para servir la comida. A veces esperas 45 min cada plato. Y el uso de las piscinas, imposible tener acceso siempre ocupadss
Stayed 7 nights in Feb 2025

4/10 Poor

Joseph

Travelled with partner
I was disappointed that I had booked a king bed for my wife and I on our honeymoon. Upon arriving I was given a room with two full beds. We explained to the staff the room was not the room they booked. They told us they could not do anything about it. They also told us to give us a king room would be a downgrade. Please note we did not have any type of a view in our room. We were directly facing another building . We explained that a room with two full beds on our honeymoon was a downgrade to us. On our last two nights they finally switched us to a room with a king bed. It was a big hassle as we had to move all of our stuff mid day which interrupted our tour plans. It also took a lot of complaining to make this happen. If we did not complain we would have been stuck sleeping uncomfortably on which should have been a very special trip.
Stayed 4 nights in Feb 2025

6/10 Okay

Shelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved how quiet the resort was and enjoyed being around only adults, however we did not enjoy the food and didn't appreciate the house cleaner stealing my husband's medicine. This was our second time at this resort and unfortunately we won't be returning.
Stayed 4 nights in Feb 2025

6/10 Okay

Lualhati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and 5 days. All staff are great and friendly. The resort are great too. But the food in this place is mediocre. For breakfast there's only 2 places to go for breakfast and the choices for food is very limited. Food doesn't have a taste also juices and shakes taste like water. But restaurant Azia and Ventanas are great! Room service food are not good. I don't recommend it! If you just looking for place to relax nice and quiet this place is for you. This place needs to improve the lack of entertainment.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jimmy, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 10 day stay at this place
Stayed 10 nights in Nov 2024

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from our 3rd stay at RH in Playacar and we had a wonderful vacation for 10 days. We love the resort, the staff, restaurants, food selections and especially the beautiful, clean wide beach. A special thank you to each of the restaurant chefs for assisting me with a serious food allergy. There was always an entree that I could have from the menu and they also went out of their way to make me something specific that I could eat. We will return again.
Stayed 10 nights in Feb 2025

2/10 Terrible

Amy

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wow.. Would NOT recommend staying here. The only good thing I can say about this place was that the food was mostly great.. When you are finally served. Don't make dinner reservations if you are starving. The small buffet is only open until 5 p.m. then you have to order room service if you didnt pre-arrange all your dinner reservations. The average wait time is 1.5-2.5 hours by the time you get your entrée. The maintenance/upkeep of this property is -0. I was horrified. Scews sticking out of doors, holes in the towels. Filthy!!! I took pictures. Also wake up at 6 am to reserve pool chairs. Even though you arent supposed to, if you wait, you wont get one. Our room was infested with mosquitoes and spiders! 2 hours before our tepenyaki dinner reservation our reservation was given to someone else so we had to eat at Spices again.. Dinner was almost 3 hours long! The entertainment was HORRIBLE! Not the performers fault! They were great dancers... Who lip synced to a beat up sound track, horrible costumes and no scenery or props. Think low budget high school play, but worse with some thong costumes thrown in to wake the audience up with some ass. The staff was great with the exception of the boy and woman who checked us in. The end....
Stayed 7 nights in Feb 2025

10/10 Excellent

Dr Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! Excellent resort food. Quiet. Relaxing atmosphere. Attentive staff
Stayed 5 nights in Feb 2025

4/10 Poor

Michael

You are on your own

I am a small business owner and rarely leave poor reviews but felt it would help others when deciding to stay at this property. Hotel doesn't have a "front desk" anyone you ask for anything will tell you to talk to the concierge. Supposedly there is a concierge at the lower level of each individual building, we only saw ours twice on our 5 night stay and he was basically useless. We asked for a bottle of liquor for our room (certainly willing to pay). We were told to talk to one of the bartenders. We asked if they had an ice machine, no ice machines but room service can bring you ice. We ate at the Asian restaurant and noticed they also had a habachi option. We asked but were told we only had a standard reservation. So seeing as we had another reservation in 3 days I asked if they could change it from standard to Hibachi, you guessed it, I was told to talk to the concierge. My wife had a health scare, can't call the front desk because there isn't even a button on the phone so I called room service. They assured me someone would call back in 2min, no call back. So we had to walk to the front of the hotel and track someone down who was absolutely no help. He didn't even know the pharmacy in the hotel was open which we figured out on our own. Asked for change 3 times so I could tip their employees to no avail, they don't have change. I could go on and on...They do have a beautiful beach and decent pools however if you want a pool chair wakeup at 6:30 or no dice!
Stayed 5 nights in Feb 2025