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Hotel Royal William, Ascend Hotel Collection

3.5 star property

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking
Point of interest
Exterior
Superior Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Quebec City Convention Center
    ‪10 min walk‬
  • Quebec City Town Hall
    ‪18 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Québec City

A stay at Hotel Royal William, Ascend Hotel Collection places you in the heart of Québec City, a 3-minute drive from Quebec City Town Hall and 6 minutes from Château Frontenac. .This hotel is 8.4 mi (13.5 km) from Montmorency Falls.

What's nearby

  • Quebec City Convention Center - 10 min walk - 0.9 km
  • Grande Allée - 15 min walk - 1.3 km
  • Quebec City Town Hall - 18 min walk - 1.6 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 3 min drive - 2.3 km

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Art Deco hotel with a health club and a 24-hour front desk
Hotel Royal William, Ascend Hotel Collection offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall and a vending machine.
Enjoy a satisfying meal at MILA Ristorante serving guests of Hotel Royal William, Ascend Hotel Collection. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Québec City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2026-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super endroit, confortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Yannick

Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Stayed 1 night in Apr 2025

10/10 Excellent

Otto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.
Stayed 3 nights in Apr 2025

8/10 Good

Davol

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the building was great out side which the hotel cant control. crossing the street to another building to go to parking, every time you want to drive somewhere made me cut down on the activities. also was watching cops chase a guy from the building behind the hotel.make you rethink night adventures. but all this is no fault of the hotel...that's city life! I would use this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Maude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

fred

Business traveller
Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N’hésitez pas!

J’ai réservé une nuit pour l’anniversaire de mon mari. C’était notre première fois à cet hôtel et nous avons été ravi. La chambre est décorée avec goût (décor épuré, planchers de bois flottant, douche moderne à deux pommeaux, articles de toilette dont rasoir et brosse à dents, etc.). La propreté est impeccable. Frédérique à la réception est très gentille et accueillante. Nous n’avons toutefois pas profité du Mila Ristorante. Nous recommandons le Royal William.
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Guntas

Stayed 3 nights in Dec 2024

6/10 Okay

Myke'la

Travelled with partner
Liked: Staff & service, amenities
We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable
Stayed 4 nights in Dec 2024

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but we heard noise from the guests in the nearby rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frédérique

Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

6/10 Okay

Ali

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.
Stayed 2 nights in Dec 2024

10/10 Excellent

Minwoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis-Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024