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Hotel Royal William, an Ascend Collection Hotel

3.5 star property

Photo gallery for Hotel Royal William, an Ascend Collection Hotel

Superior Room, 2 Queen Beds, Non Smoking
Point of interest
Lobby
Exterior
Superior Room, 2 Queen Beds, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Place, Quebec City Convention Center
    ‪10 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Québec City

A stay at Hotel Royal William, an Ascend Collection Hotel places you in the heart of Québec City, a 3-minute drive from Quebec City Town Hall and 6 minutes from Château Frontenac. .This hotel is 8.4 mi (13.5 km) from Montmorency Falls.

What's nearby

  • Quebec City Convention Center - 10 min walk - 0.9 km
  • Grande Allée - 15 min walk - 1.3 km
  • Quebec City Town Hall - 18 min walk - 1.6 km
  • Quebec Cruise Terminal - 3 min drive - 2.3 km
  • Château Frontenac - 4 min drive - 1.9 km

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk
  • ‪Chez Gaston - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Nektar Caféologue - ‬3 min walk

About this property

Hotel Royal William, an Ascend Collection Hotel

Art Deco hotel with a health club and a 24-hour front desk
Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall and a vending machine.
Enjoy a satisfying meal at MILA Ristorante serving guests of Hotel Royal William, an Ascend Collection Hotel. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Québec City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2026-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1013 reviews
Rating 8 - Good. 342 out of 1013 reviews
Rating 6 - Okay. 90 out of 1013 reviews
Rating 4 - Poor. 20 out of 1013 reviews
Rating 2 - Terrible. 14 out of 1013 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aman

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Manjinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel, mattresses are ok, location is good because you can drive (5 mins) or walk (20 mins+) to old Quebec attractions. I chose this because of the pricing and close to Old Quebec but in hindsight, we had to drive anyway, so maybe not the best choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

kevin

Liked: Amenities
Extremely friendly and courteous staff room was very nice and the restaurant was exceptional
Stayed 1 night in Jul 2025

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jungwon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except for the parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Jungwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this place is good except for the parking
Stayed 1 night in Jul 2025

8/10 Good

douglas

Travelled with partner
Rooms were spacious. View of a brick wall left a lot to be desired. Breakfast buffet options were limited. But, my wife is celiac. They prepared a special breakfast for her each morning! Front desk folks were very helpful!!
Stayed 3 nights in Jul 2025

10/10 Excellent

AJAY

Liked: Cleanliness, staff & service, property conditions & facilities
Shower needs a rod or a mat otherwise one day someone will slip in the bathroom
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable centrally located hotel

Stayed 1 night in Jul 2025

10/10 Excellent

souvik

Stayed 1 night in Jul 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great location and facilities
Stayed 2 nights in Jun 2025

8/10 Good

Valéry

Stayed 1 night in Jun 2025

8/10 Good

nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Normand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afin que vous ne soyez pas surpris à votre arrivée, le stationnement se situe de l’autre côté de la rue, environ 100 mètres de distance. Il y a un espace réservé pour débarquer vos bagages avant de stationner. Stationnement sous-terrain, 22$ par jour. En sortant du stationnement, ne restez pas surpris de voir quelques itinérants qui campent pas très loin. Je vous rassure, en 4 jours, je n’ai vu aucune bagarre ni violence à ce propos.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ankur

Stayed 3 nights in Jun 2025

8/10 Good

George

Travelled with partner
Rooms comfortable. Staff friendly. Location not so good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the room and cleanliness. Staff (especially night) were a bit sketchy. Don't know much about parking, etc. Location is okay, but lots of homeless people and others on drugs passed out on the sidewalk or alleys. Graffiti and probably unsafe for women at night. Even as a guy, it is not the safest feeling in the evenings. Back to the hotel. Gorgeous room and bathroom. Loved our stay inside. No night latch on door however. Not much of a view as you'll just see a few homeless people walking around and some buildings in need of external repair.
Stayed 3 nights in Jun 2025

2/10 Terrible

Gloria

Stayed 2 nights in Jun 2025

8/10 Good

Malia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom sink kept dripping throughout the two-day stay. Besides that, it was a very nice room.
Stayed 2 nights in May 2025

10/10 Excellent

hagop

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025