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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
View from room
LCD TV
1 bedroom, premium bedding, desk, laptop workspace
Lake View Swiss-SuperSuite Two Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Kiwi and Birdlife Park
    ‪20 min walk‬
  • Skyline Queenstown
    ‪2 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | View from room

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen

Alpine Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Lake View Swiss-SuperSuite Two Bedroom

Lake View Swiss-SuperSuite Two Bedroom

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

1 bedroom, premium bedding, desk, laptop workspace

Lake View Two Bedroom Suites

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Similar properties

Front of property - evening/night

Ramada by Wyndham Queenstown Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1001)
The price is NZ$375
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Ramada by Wyndham Queenstown Central

About the area

Queenstown

A stay at Swiss-Belsuites Pounamu Queenstown places you in the heart of Queenstown, within a 5-minute drive of Queenstown Gardens and SKYCITY Wharf Casino. .This luxury aparthotel is 1.1 mi (1.7 km) from Kiwi and Birdlife Park.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 10 min walk - 0.9 km
  • Queenstown Mall - 13 min walk - 1.1 km
  • TSS Earnslaw Steamship - 16 min walk - 1.4 km
  • Kiwi and Birdlife Park - 20 min walk - 1.7 km
  • Skyline Queenstown - 2 min drive - 1.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Cookie Time - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Rata - ‬13 min walk
  • ‪Kfc - ‬14 min walk

About this property

Swiss-Belsuites Pounamu Queenstown

Alpine luxury near Queenstown Gardens
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
After a day on the slopes, enjoy recreational amenities, which include bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and ski storage. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 300.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 672 out of 1356 reviews
Rating 8 - Good. 408 out of 1356 reviews
Rating 6 - Okay. 153 out of 1356 reviews
Rating 4 - Poor. 81 out of 1356 reviews
Rating 2 - Terrible. 42 out of 1356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kylie

Travelled with partner, Travelled with group
Liked: Cleanliness
Housekeeping not done so wet towels for us and coffee and tea not topped up, body wash, shampoo and conditioner empty. Shower handle broken. Rooms very small and shower difficult to get into if any physical issues.
Stayed 3 nights in Mar 2025

6/10 Okay

Keith

Travelled with partner
Distance to trundle bags over a path that was less than suitable for bag cartage was main concern. " Garden View" there was none!
Stayed 3 nights in Mar 2025

6/10 Okay

Alistair

Travelled with family
Disliked: Property conditions & facilities
There was nowhere to park when checking in. The TV didn't work and the traffic noise was constant.
Stayed 2 nights in Mar 2025

6/10 Okay

Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I booked a room without the lake view. Big mistake. I also like hotel type of environment with restaurants and other amenities like a spa. These are flat out apartments only. Not what I wanted and so I only stayed one night and then moved to a nearby hotel for slightly a higher price and also closer to the city center.
Stayed 1 night in Mar 2025

6/10 Okay

troy

Travelled with partner
We had mice in our first room. When we asked for a new room they said they were booked solid. We then stayed at another nearby hotel paid by Belsuites. The next evening we were given a Suite and reduced rates. It was a mess for us but all is now well.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location easily walkable to the downtown and wharfs areas. Room was small but comfortable. Carpets appeared quite dirty.
Stayed 5 nights in Mar 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, view was excellent when you pay for the lake view room. Staff were friendly, buffet was so so, it just have some breakfast materials which can be all purchased at grocery store since they don't have a kitchen. Room's hardwares are aging with moderate wear, especially the wood floor, which is dirty with accumulated dust, area rug needs to be replaced
Stayed 4 nights in Mar 2025

6/10 Okay

DENISE

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

rebecca

Liked: Cleanliness, amenities, property conditions & facilities
I wouldn't book the room I had again - Guest Room - Courtyard Facing - as there was no courtyard and the walkway looked down on my room, so I spent most of the time with my blinds closed. Overall though a good place to stay, clean, 10-15 minute pleasant stroll to Queenstown CBD, and bus stop 1 min away to most areas around Queenstown.
Stayed 4 nights in Mar 2025

6/10 Okay

Janine

Travelled with partner
Liked: Cleanliness
Positives: Good location, easy walk into town. Large apartment with good parking. Clean and well appointed. Negatives: bathroom fan really, really noisy and could not be turned off when using bathroom. Blinds across road frontage are completely see through from outside when lights are on. Road noise quite loud.
Stayed 3 nights in Mar 2025

6/10 Okay

Bex

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, room comfort
Stayed for 2 nights. Very accommodating with holding bags early as we explored town. Hot tub was a nice bonus. Clean room. Quiet. A 15 min walk to downtown. Only issue for us was coffee maker did not work so went without.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alixandra

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

greger

Liked: Cleanliness, amenities, property conditions & facilities
Wow. Amazing views and really nice, clean modern space. We only stayed one night, but once we got there wished we had booked more.
Stayed 1 night in Mar 2025

10/10 Excellent

Meriellen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Bevan

Liked: Cleanliness, property conditions & facilities
Clean and comfortable accommodation. A little small but ok for an overnight stop.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Staff are friendly However not easy for senior guest. Many step for check in -out No in door Jaquese and need to make reserve but last reserve is 7pm. Too early!!
Stayed 5 nights in Feb 2025

6/10 Okay

Ian

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was dirty! Hair on the floor and ceiling, dusty blinds
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Their marketing states “pinnacle of luxury”…. In what universe? No view of the lake but of a very busy road. Noisy. Car passengers looking in your window so no privacy. Toiletries, sheets, pillows etc very low quality. Avoid!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

charlie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central and shopping and activity near by accommodation.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Belsuites Pounamu Queenstown: A Perfect Stay in Queenstown! Our stay at Swiss-Belsuites Pounamu Queenstown was nothing short of spectacular! From the moment we arrived, we were greeted with warm, attentive service that made us feel truly welcome. The suite was beautifully clean, well-appointed, and incredibly comfortable, but the highlight was undoubtedly the breathtaking view—waking up to the sight of Lake Wakatipu and the surrounding mountains was pure magic. The location is fantastic! It’s within walking distance of all the best Queenstown attractions, including the Skyline Gondola, amazing restaurants, lively bars, shops, and even the stunning lakeside beaches. It was so convenient to explore the town on foot, yet the hotel still felt peaceful and relaxing. If you’re looking for a luxurious, comfortable, and perfectly located place to stay in Queenstown, this is it! We loved every moment and can’t wait to return. Highly recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was small, but had a nice (tiny) kitchenette. The hotel is a long, but good, walk to downtown.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, would recommend getting a lake view room as garden view all i could see were feet good past, neighbors were loud coming and going with slamming doors, price was good for the time of year.
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Liked: Cleanliness
Delux room is the second room of a condo. Room was tiny, AC didn’t cool the room in the afternoon. Floors were filthy, small kitchen area is damaged near the floor. We received one day of breakfast on our 4 night stay… fridge wasn’t restocked. Overall the s was a very disappointing experience.
Stayed 4 nights in Feb 2025