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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
LCD TV
Alpine Two Bedroom Apartment | Private kitchen
View from room
Lake view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space

Explore the area

View map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪11 min walk‬
  • Place, Queenstown Mall
    ‪15 min walk‬
  • Place, Kiwi Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Swiss-SuperSuite One Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room King/Twin Bed

Premium bedding, desk, laptop workspace, soundproofing

Superior Room King/Twin Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Apartment

Premium bedding, desk, laptop workspace, soundproofing

Lake View One Bedroom Apartment

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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About the area

Queenstown

A stay at Swiss-Belsuites Pounamu Queenstown places you in the heart of Queenstown, within a 5-minute drive of Queenstown Gardens and SKYCITY Wharf Casino. .This luxury aparthotel is 1.1 mi (1.8 km) from Kiwi Park.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 11 min walk - 1.0 km
  • Queenstown Beach - 13 min walk - 1.1 km
  • Queenstown Mall - 15 min walk - 1.3 km
  • Kiwi Park - 2 min drive - 1.8 km
  • Skyline Queenstown - 2 min drive - 1.8 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬13 min walk
  • ‪“Life’s a Grind” Coffee - ‬15 min walk
  • ‪Cookie Time - ‬13 min walk
  • ‪Odd Saint - ‬14 min walk
  • ‪Botswana Butchery - ‬14 min walk

About this property

Swiss-Belsuites Pounamu Queenstown

Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
After a day on the slopes, enjoy recreational amenities, which include bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and ski storage. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 759 out of 1542 reviews
Rating 8 - Good. 463 out of 1542 reviews
Rating 6 - Okay. 181 out of 1542 reviews
Rating 4 - Poor. 93 out of 1542 reviews
Rating 2 - Terrible. 46 out of 1542 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

miriam

Travelled with partner
Disliked: Cleanliness
Very limited communication - room was made up sporadically and badly, the continental breakfast was laughable.
Stayed 8 nights in Mar 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded to the apartment facing the lake for our last two nights. It was a game changer and we loved it - so spacious and well equipped
Sunset view from the apartment
Evening views from the apartment
Stayed 4 nights in Feb 2026

10/10 Excellent

Adam

Stayed 2 nights in Feb 2026

8/10 Good

Navjot Singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and nice room and lake view.
Stayed 4 nights in Feb 2026

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Great Lake views, comfy bed, quiet, friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Lynnette

Hotel style room, very clean. Amenities good, excellent bathroom water pressure Lovely spa. Laundry service great. Noisy, ie we were in 'B' unit and those in 'A' could be noisy, but I guess you expect that in close proximity. Enzo was cheerful moving our very heavy suitcases - thank you. All in all would definitely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rayna

Liked: Cleanliness, amenities
Amazing room. Clean, self contained and staff wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities
The staff, especially Katy, really stepped up to help out
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Very clean and comfortable. Could not ask for a better view. Friendly staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Akiko, GRAND HAVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our first stay in New Zealand and after a long flight, it was nice to have a spacious king size suite with lake views. The view was amazing! Bathrooms were clean. The unit had everything we needed - hot showers, good water pressure, and kitchenette. There is a parking garage available that is very small and tight but you get used to it. You do hear cars but it didn’t really bother us. Location is convenient, 15-20 minute walk into town. There are stairs to get into the unit and the front desk so just beware if you have lots of luggage.
View from our balcony
View from our balcony
Stayed 2 nights in Jan 2026

8/10 Good

cheryl

Liked: Cleanliness, amenities
Clean room. Washer and dryer right outside unit
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynda

Liked: Cleanliness, amenities
Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great. It's expensive, but worthwhile for a special occasion.
Stayed 8 nights in Jan 2026

8/10 Good

Matt

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jane

Stayed 10 nights in Jan 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities
The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.
Stayed 3 nights in Jan 2026

6/10 Okay

Chanel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fix your prices and rooms. I paid an extra $400 for a lake view, yet the room had NO lake or water view. Very disappointing. Also, your car park lights down stairs were NEVER on so you couldn’t see anything.
Stayed 3 nights in Jan 2026

8/10 Good

Hanney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and comfortable, issue for those with limited mobility due to underground parking having no lift and stairs ti all rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nolan

Stayed 4 nights in Jan 2026

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Convenient and close to the town and local activities. Bathroom needed some cleaning, mold behind the door. Other than that, good for a quick short stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable. Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it.
Stayed 3 nights in Jan 2026

4/10 Poor

Rob and Barb

Stayed 3 nights in Jan 2026

8/10 Good

Nicole

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The place really needs a renovation and has nit been well maintained. The carpets are heavily stained, the coffee table fill of chips and the bathroom is old and has mildew. There was a bad stench coming from the garbage disposal in the sink and the gas fire was broken - with 2 staff members attending and couldn't be fixed the balcony was super dirty and cobwebs on seats. That being said the view is awesome from the balcony. They do charge for parking even though every apartment has a space underneath which feels a little but of a rip off and charging for a late checkout of 11 or 12 was also quite rough. But - being an apartment and the view made it a good stay.
Stayed 4 nights in Jan 2026

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A bit dated complex with a lot of stair steps. Overall quite clean except for dusts gathered in less used spots. However all of these are more than offset by the magnificent view of the lake and the mountains. Hence the 4 stars. Will give 4.5 stars if possible.
Stayed 5 nights in Jan 2026

6/10 Okay

Jane

Liked: Cleanliness
The room was clean but small and I thought expensive for the size of the room and no views as our room was at the back of the complex
Stayed 1 night in Jan 2026