Sheraton Raleigh Hotel

3.5 star property

Photo gallery for Sheraton Raleigh Hotel

View from property
Bar (on property)
1 bedroom, premium bedding, down duvets, in-room safe
Meeting facility
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View map
421 S Salisbury St, Raleigh, NC, 27601
  • Place, Raleigh Convention Center
    ‪2 min walk‬
  • Place, Red Hat Amphitheater
    ‪3 min walk‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Raleigh

With a stay at Sheraton Raleigh Hotel, you'll be centrally located in Raleigh, steps from Raleigh Convention Center and within a 5-minute drive of North Carolina State University. .This hotel is 6.3 mi (10.1 km) from Lenovo Center and 4.6 mi (7.5 km) from North Carolina State Fairgrounds.

What's nearby

  • Raleigh Convention Center - 2 min walk - 0.2 km
  • Red Hat Amphitheater - 3 min walk - 0.3 km
  • Marbles Kids Museums - 6 min walk - 0.5 km
  • North Carolina Museum of Natural Sciences - 13 min walk - 1.1 km
  • North Carolina State University - 4 min drive - 3.4 km

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 19 min drive

Restaurants

  • ‪Sono - ‬3 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪Poole's Diner - ‬3 min walk
  • ‪Jimmy V's Osteria + Bar - ‬2 min walk
  • ‪Urban Oak - ‬3 min walk

About this property

Sheraton Raleigh Hotel

Hotel with a restaurant, steps from Raleigh Convention Center
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 353 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Jimmy V's Osteria + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Raleigh? This hotel has 13003 square feet (1208 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Reviews

Sheraton Raleigh Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1026 reviews
Rating 8 - Good. 260 out of 1026 reviews
Rating 6 - Okay. 146 out of 1026 reviews
Rating 4 - Poor. 82 out of 1026 reviews
Rating 2 - Terrible. 51 out of 1026 reviews

Reviews

6/10 Okay

Andrew

Liked: Amenities
I spent a weekend here for convention held at this same property. The location was very convenient for that purpose. It is also in heart of downtown Raleigh and as such very close to many dining & entertainment venues. Staff was friendly. Jimmy V’s, the on-site restaurant has fine food choices and a full bar. The room and facilities were satisfactory. The sheets were clean, the pillows were fluffy, and the towels were soft. There were no bugs, the AC kept the temperature & humidity very comfortable, and the in room coffee maker made a good brew. Unfortunately, the place is just getting well worn and needs a refresh: in my room the sink dripped, the toilet ran continuously, the shower drained slowly, one light bulb was burned out, and the tv didn’t work. As a single traveler that spent little time in my room except to rest, none of these detractors interrupted my stay and I worked around each one. If your expectation is a 5-star hotel, this isn’t it but it is satisfactory.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elena, Fayetteville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fifth year staying at the Sheraton and it keeps getting better. Yes, it may be an older builing that has "older building problems" but it still stands strong. Paid garage parking, hourly and daily rates do apply. The front desk staff are always friendly and helpful. Jamal is one of the best there is. The rooms may not have mini fridges or microwaves to heat up your Jimmy V's leftovers, but I understand food so good is rarely in a takeout box. The beds are like sleeping on a cloud, There is ample outlets and plug-ins for all your chargers. Shower pressure is devine, for me it is perfect. The Shearton is a great place that has history around it and is close to everyday activities.
Stayed 3 nights in Jul 2025

6/10 Okay

Eric, Orange

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kenton

Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is slightly dated and the condition shows, but the staff made up for any shortfalls. everyone was courteous and helpful. The elevator doors can be pretty aggressive but we did keep all our fingers and toes. super convenient to the convention center and red hat ampitheatre... plenty of great options nearby
Stayed 4 nights in Jul 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Hal

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but listed in description. All the staff were amazing and genuine. Hotel was somewhat dated but clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kendra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time
Stayed 2 nights in Jul 2025

8/10 Good

Rui Gui

Liked: Staff & service
There was no hot water for showers
Stayed 2 nights in Jul 2025

10/10 Excellent

Aklilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists are so great. The hotel staff, the dining room staff are very nice and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

travis

Room dated host was great
Stayed 2 nights in Jul 2025

8/10 Good

Adam

Stayed 2 nights in Jul 2025

6/10 Okay

Bryan

Travelled with group
Liked: Cleanliness, staff & service

It was okay

Two of 3 elevators worked which made getting in and out of the hotel a pain. Room was hot when we arrived. In the summer, they should have the thermostat on cool automatically. It was off completely.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Room Type Not Available at Check-In

Booked a room with 2 Queens and a sofabed, when I checked in they said they had a King for me. The room I selected wasn't available and i ended up with 2 doubles.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chastity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

MD

Travelled with family
Disliked: Amenities
Old tile on floors feels like a harage
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Jun 2025

8/10 Good

KARTHIKEYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

6/10 Okay

Kartheeswari

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sta
Stayed 2 nights in Jul 2025

10/10 Excellent

JOSIAH

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Stayed 1 night in Jun 2025

6/10 Okay

Julie

Travelled with family

NO Pool! Update your website

I booked this room for connivence to the convention center. I also book this hotel for a pool, which is false advertised on the website. They no longer have a pool at this location; I had children who were looking forward to using a pool. Also, I was told parking cost were $17.00 per day it was $24.00 per day. This made for hardships as we travel on tight budgets. As far as the hotel is concerned the staff was friendly, rooms were clean but without the pool there was no real value to stay at this location.
Stayed 2 nights in Jun 2025