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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym

Explore the area

View map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Place, Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Days Inn by Wyndham Sylvan Lake
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 812 reviews
The price is NZ$139
includes taxes & fees
13 Nov - 14 Nov
Days Inn by Wyndham Sylvan Lake

About the area

Sylvan Lake

With a stay at Best Western Plus Chateau Inn Sylvan Lake in Sylvan Lake, you'll be within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. .This hotel is 0.5 mi (0.7 km) from Lakeside Go Karts and Mini-Golf and 0.5 mi (0.8 km) from Sylvan Lake Marina Bay.

What's nearby

  • Sylvan Lake Provincial Park - 6 min walk - 0.6 km
  • Sylvan Lake Marina Bay - 9 min walk - 0.8 km
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.8 km
  • Sylvan Lake - 1 min drive - 0.0 km
  • Jarvis Bay Provincial Park - 9 min drive - 5.9 km

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Timber Coffee Co. - ‬16 min walk
  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Sun of a Beach - ‬5 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake with free breakfast and a fitness center
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Reviews

Best Western Plus Chateau Inn Sylvan Lake Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

Reviews

6/10 Okay

Kevin

Liked: Property conditions & facilities
It's convenient with location. Food is very lacking and service is slow. There is only one person working breakfast with isn't enough. Most of the time they didn't even have bread. Check in had the same issue. Way too slow.
Stayed 3 nights in Aug 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really really excellent! Only thing i could say is there wasnt enough hot water for showering at times. Other than that highly recommend!!!! Im coming back for sure😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Nova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early took the chance to ask if we can do early check-in Jen is welcoming and friendly. Kind enough to do early check amd to the room I requested. Good vibe all staff are efficient and friendly. So close to everything especially a lake view but I wish we could get 2 beds next time as we can hardly fit in the King sized bed. We will be coming back again!
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Staff & service
Check In was insane , there was probably a line up of 50 people to check in at 4 and rooms were not ready .
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Shauna, Cochrane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy access to the beach, restaurants and attractions. A little cramped in shared spaces but otherwise great!
Stayed 3 nights in Jul 2025

8/10 Good

Mariane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the walk ability of the location- breakfast options were good and loved the outdoor patio! Pool should not be ‘closed’ from 12am-4pm ? Very inconvenient- also one day our beds were not made up?
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel. Loved that it was so close to the lake and the restaurants in the area. Super convenient!
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Stayed 1 night in Jul 2025

6/10 Okay

Jean-Francois

Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to walk to beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Ionela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 5 nights, and the staff is what made the stay special. The staff at the desk were very nice, always had a smile on their face and were eager and happy to help. Eliana was excellent and very kind and made our stay so much better. We really appreciate her kindness and professionalism. The cleaning staff were great too and very accompdating as we had our dog with us and I was able to coordinate the cleaning of our room as per our schedule. That was thoughtful too. The hotel is very close to everything and I enjoyed my morning walks to the lighthouse and the beach. Theh had all day coffee and tea available, which is hard to find nowadays when you have to pay for every little thing. I enjoyed their coffee machine at breakfast as well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Laurie-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Travelled with family and small children
Breakfast was nothing special
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Jul 2025

10/10 Excellent

Chelsi

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

victor

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Sylvan Lake. The staff went out of their way to make sure we were taken care of and helped us with finding local activities to enhance our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & clean room
Stayed 5 nights in Jul 2025

10/10 Excellent

Trenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Rahul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wagons available for kids. Made the whole trip better!
Stayed 1 night in Jul 2025

10/10 Excellent

roda

Liked: Cleanliness, staff & service, property conditions & facilities
room accessibility
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Clean ; Quite and Comfortable Stay - Well done and well worth the experience
Stayed 1 night in Jul 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Self serve Breakfast included.
Stayed 2 nights in Jul 2025