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Courtyard by Marriott Richmond West

3.0 star property

Photo gallery for Courtyard by Marriott Richmond West

Reception
Room, 2 Queen Beds
Lobby
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
6400 W Broad St, Richmond, VA, 23230
  • Place, Colonial Shooting Academy
    ‪6 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪19 min walk‬
  • Place, Shops at Willow Lawn
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Living area

Suite, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$206
includes taxes & fees
11 Jan - 12 Jan 2026
Holiday Inn Express Richmond - Midtown by IHG

About the area

Richmond

Located in Richmond, Courtyard by Marriott Richmond West is in the suburbs, within a 10-minute drive of University of Richmond and Carytown. .This hotel is 4 mi (6.4 km) from Virginia Museum of Fine Arts and 4.5 mi (7.2 km) from Virginia Commonwealth University.

What's nearby

  • Bowlero Richmond - 3 min walk - 0.3 km
  • Colonial Shooting Academy - 6 min walk - 0.6 km
  • Bon Secours Heart Institute at Reynolds Crossing - 19 min walk - 1.6 km
  • Shops at Willow Lawn - 3 min drive - 2.8 km
  • Regal Short Pump - 3 min drive - 3.1 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪88 Street Food - ‬12 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Plaza Azteca - ‬11 min walk

About this property

Courtyard by Marriott Richmond West

Suburban hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 145 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 770 reviews
Rating 8 - Good. 244 out of 770 reviews
Rating 6 - Okay. 85 out of 770 reviews
Rating 4 - Poor. 40 out of 770 reviews
Rating 2 - Terrible. 13 out of 770 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

reimbursement

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to my Saturday meeting and I've stayed there before.
Stayed 1 night in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and customer service!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities
Nice reception upon arrival and clean room and facilities generally
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Nobody at the front desk when I was leaving. But it was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Stayed 1 night in Sep 2025

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Property conditions & facilities, room comfort

Mostly good.

I sent my adult children to Richmond for a concert. I prepaid the hotel room in put it in my oldest's name. They still had a complicated check in. It took multiple phone calls, texts, and email searches to get them checked in. None of my emails had a confirmation number, just a reservation number. The checkin process needs to be easier, especially when parties are traveling out-of-state.
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom

When taking the shower, the water drains in the shower and them comes up in the drain on the bathroom floor, making it unsafe for anyone walking in or out of the bathroom, with water all over the floor. I did speak with the front desk personnel and they said they would check it out.
Stayed 2 nights in Aug 2025

6/10 Okay

Kristen

Liked: Cleanliness
Upon check-in, I was told that breakfast would be down downstairs from 7 to 10 o’clock. It was my impression that there was a continental breakfast. Once we arrived downstairs in the morning, the options were a beverage, an extremely limited food that you had to pay for.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well located to shops. Staff friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Desiree

Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Travelled with partner
Disliked: Amenities, property conditions & facilities
I never felt entirely safe in the part of town at this location. Always made certain that I was in before dark. Staff checking in was very nice, otherwise never saw a soul. Parking was very isolated and scary. The hotel itself is very outdated and looks like something from the 1970’s. Would not stay again.
Stayed 5 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the Jersey hotel

We were in the area for a concert. We chose this hotel for a couple reasons, one being that it didn't charge for parking. Overall the hotel was nice. It had a decent lobby you could use. Even after the food area was long closed, the staff had no problem with us eating our after concert meal in the lobby. If I had to pick a fault, it wasn't anything they did wrong. Our AC quit working and our room was hot, but we were all too tired at midnight to do anything about it. I alerted staff in the morning and they said they'd have moved us, had they known. Again, this is 100% our fault for not wanting to move. Beds were comfy. No weird smells. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The staff was friendly and helpful and made we had clean stuff
Stayed 3 nights in Aug 2025

8/10 Good

Stephany

Travelled with family
Liked: Amenities
Property was nice. A little older but still nice. Bistro food was expensive though. Wish they had a breakfast included. Staff was very nice and accommodating. Great customer service.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
Great location to RVA Needs to be refreshed
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is one clean hotel.

Thank you for welcoming us to your hotel. I like Courtyard by Marriott because they are usually clean and kept up. The Richmond West was above my expectations. Every place you went you saw the hard work of the staff. The rugs, tables, lounge areas, clean. Hallways, bathrooms, hotel room, hotel rugs and bathrooms were clean. Thank you again for paying attention to the details! Upon arrival the staff were so kind and friendly. We were told about the restaurant and bar. After settling in our room we went to the restaurant. The menu is limited but but ample enough for a quick dinner. They had a Grilled Cheese Sandwich and Tomato soup our favorite. The meal was very tasty. Perfect comfort food after a very long drive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

Barika

Liked: Staff & service
Disliked: Amenities
Overall the property is clean and comfortable however the inoperable pool area is an eyesore as you sit on the patio and it needs some attention.
Stayed 2 nights in Aug 2025

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eula Mae, North Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Are very good
Stayed 7 nights in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025