6/10 Okay
Angelica
Travelled with family and small children
20 Jun 2025
Liked: Cleanliness, property conditions & facilities
Checking in was a nightmare, the lady that tried checking us in confused me for “Emiliano Rodriguez” and said we had checked out even though gave her my license Twice. She did not introduce herself or make any eye contact with me or direct conversations with me, which I found very disrespectful. She triple charged me for the “accidental fee “ which out a hold on those funds for the weekend.she also never communicated to me that she was trying to fix this or find a solution but instead called someone else and they took over . Not only did they charge me 3 times for the accidental fee but then when I checked out they charged me twice for the room Which also put a hold on those funds …. Overall my first experience here was not what I expected for how much a paid for a one night stay.
I did receive a $50 gift card from the last lady I spoke too which was very much appreciated but didn’t really do much with all my funds holding.
Angelica
Stayed 1 night in Jun 2025