Compare Ski Hotels in Rockford

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Very nice bed and pillows. Quiet

The rooms need upgrading better. Didnt like the bathroom sink outside of the bathroom, carpet was old, bathroom had dim lighting, tule was old and the tub.

The hotel was beautiful, clean and relaxing.

Great place. A lot of fun. However, we had to pay for parking. Kids missed out on extra opportunities. I dont recall it being mentioned for either. I felt like I would have gotten more for my money booking directly though Great wolf and not Expedia. Overall, a good experience. I just would book directly through the hotel. Not 3rd party

I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice.