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Best Western Hotel Universel Drummondville

3.5 star property

Photo gallery for Best Western Hotel Universel Drummondville

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Bar (on property)
Suite, 1 Queen Bed, Non Smoking, Refrigerator
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Promenades Drummondville
    ‪7 min walk‬
  • Place, Centrexpo Cogeco Drummondville
    ‪13 min walk‬
  • Place, Drummondville Golf and Curling Club
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Queen Suite

  • Sleeps 2

Queen Suite with Two Queen Beds

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

  • Sleeps 4

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Bar (on property)
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  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$202
includes taxes & fees
1 Feb - 2 Feb
Hôtel & Suites Le Dauphin Drummondville

About the area

Drummondville

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention center, a 4-minute drive from Drummondville Golf and Curling Club and 5 minutes from Maison des arts Desjardins Drummondville. .This golf hotel is 2.8 mi (4.5 km) from Village Québécois d'Antan.

What's nearby

  • Promenades Drummondville - 7 min walk - 0.6 km
  • Centrexpo Cogeco Drummondville - 13 min walk - 1.1 km
  • Drummondville Golf and Curling Club - 4 min drive - 1.9 km
  • Village Québécois d'Antan - 6 min drive - 6.6 km
  • Maison des arts Desjardins Drummondville - 7 min drive - 3.7 km

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 94 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬6 min drive
  • ‪Casa Grecque - ‬11 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Resto Chez Mel et Julie - ‬13 min walk

About this property

Best Western Hotel Universel Drummondville

Hotel connected to the convention center in Drummondville with free parking
Best Western Hotel Universel Drummondville offers 116 accommodations with coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 guestrooms featuring MP3 docking stations. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
At Best Western Hotel Universel Drummondville, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 21 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Best Western Hotel Universel Drummondville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1006 reviews
Rating 8 - Good. 266 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Eloïse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property and room were nice and clean. However there was a party on the night we stayed and the loud music resonating in the room (even on the 3rd floor, far from the elevators) and guests yelling in the corridor kept us up until 1AM. Would not go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Le seul hic c’est qu’on entendait les gens au dessus de nous
Stayed 1 night in Oct 2025

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, very clean, nice restaurant on site.
Stayed 1 night in Oct 2025

10/10 Excellent

Audrey-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Nicholas

Stayed 1 night in Oct 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub should be better accessible for seniors
Stayed 1 night in Oct 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great. Only downside is a little hard to find due to poor signage.
Stayed 1 night in Oct 2025

10/10 Excellent

Shan

Stayed 1 night in Oct 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel on line while on the road from St Andrew’s by the Sea, N.B. We mainly chose it for its location, but after seeing our room, having a good supper at the Italian Restaurant on site and a good night’s sleep on a comfortable bed, I give it a 5 star.
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

8/10 Good

Marie-Claude

Travelled with family
Liked: Staff & service, room comfort
Le personnel à l’accueil était très à l’écoute et bon service client.
Stayed 1 night in Oct 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean the hot tub and pool are excellent. A great place to stsy
Stayed 1 night in Oct 2025

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely place to stay
Stayed 1 night in Aug 2025

8/10 Good

Terrie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room Nice stadd
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
The staff were all very friendly and helpful but especially Jeremy
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room The shower was fantastic 👏👏👏 Big beds with memory foam tops Comfortable pillows
Stayed 1 night in Sep 2025

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Very good sized room, very clean. Restaurant downstairs is fabulous. Restaurant outside and over is also excellent. STaff friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvain

Stayed 1 night in Sep 2025

8/10 Good

Dieter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Travelled with partner
No Kleenex in room..
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew Michael

Stayed 2 nights in Sep 2025