Best Western Garden Inn

2.5 star property

Photo gallery for Best Western Garden Inn

Reception
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers
Fitness facility
Suite, 1 King Bed, Non Smoking, Jetted Tub
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪1 min drive‬
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, Randolph Air Force Base
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(44 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Best Western Garden Inn in San Antonio (Uptown), you'll be within a 15-minute drive of North Star Mall and Frost Bank Center. .This hotel is 9.5 mi (15.3 km) from San Antonio River and 9.8 mi (15.8 km) from San Antonio Zoo and Aquarium.

What's nearby

  • Methodist Hospital Northeast - 1 min drive - 1.5 km
  • Morgan's Wonderland - 3 min drive - 4.2 km
  • Randolph Air Force Base - 6 min drive - 9.4 km
  • Joint Base San Antonio - 6 min drive - 9.4 km
  • San Antonio Zoo and Aquarium - 15 min drive - 21.7 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Taqueria Lago De Chapala Jalisco - ‬16 min walk

About this property

Best Western Garden Inn

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 68 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Soyla

Travelled with family
Liked: Cleanliness, amenities
Staff was great
Stayed 1 night in Jul 2025

8/10 Good

Colton

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

santos

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and we were conveniently placed right by the gym, pool, washers, and ice maker.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jasmine

Stayed 1 night in Jun 2025

6/10 Okay

Lewis

Disliked: Cleanliness
It was okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

8/10 Good

Emily

Stayed 1 night in Jul 2025

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairly good

Wasn’t expecting a motel style but that’s on me. It was fairly clean. Beds were comfortable. A/c worked good after I turned it on and gave it time to cool the room down. A/c was off when we checked in. Overall a fairly good experience.
Stayed 2 nights in Jul 2025

8/10 Good

Garth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable trip; thanks…other than terrible construction on I-35 that hindered my ability to get to the property 😡
Stayed 1 night in Jun 2025

10/10 Excellent

irasema

Liked: Amenities
It is very clean and I really liked the place.
Stayed 1 night in Jul 2025

4/10 Poor

Ricardo A.

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down. It doesn’t look well cared for. But the worst part was someone opening our door 15 minutes before check out. They knocked, i couldn’t get to the door because I was brushing my teeth, do they just proceeded to open the door. Such an invasion of privacy. I had the “privacy” tag on the door and I wasn’t late for check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelina, Murphy

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2025

6/10 Okay

Gisele

Stayed 1 night in Jun 2025

10/10 Excellent

Priya

Stayed 1 night in Jul 2025

6/10 Okay

Kenneth, Virginia Beach

Travelled with family
Liked: Staff & service
Disliked: Amenities
The place looked like it used to be a Days Inn. Not a Best Western. The staff was nice. The rooms aren't up to Best Western standards. The "breakfast" wasn't a Best Western standard breakfast. There is a sign that says you get a full breakfast Fri - Sun only. We stayed Mon - Wed. The room amenities aren't up to BW standards either. Even Motel 6 has a coffee maker in their rooms...
Stayed 2 nights in Jul 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced

I usually stay at the best western, but this specific one was more like a super 8
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The bed was so comfortable including the pillows. I usually travel with my own because the pillows are typically hard or flat, but these were so fluffy I wished I could take them with me. Lol.
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025