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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free daily buffet breakfast
1 bedroom, blackout curtains, iron/ironing board, rollaway beds
BBQ/picnic area
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪4 min drive‬
  • Seneca Niagara Resort & Casino
    ‪12 min drive‬
  • Rainbow Bridge
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(38 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Suite, Multiple Beds

7.0 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Suite, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Grand Island - Niagara Falls by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,340 reviews
The price is NZ$202
includes taxes & fees
14 Sept - 15 Sept
Holiday Inn Express Grand Island - Niagara Falls by IHG

About the area

Niagara Falls

Located in Niagara Falls, Holiday Inn Express Hotel & Suites Niagara Falls by IHG is in a state park, a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University. .This hotel is 6.1 mi (9.8 km) from Seneca Niagara Resort & Casino and 6.7 mi (10.7 km) from Rainbow Bridge.

What's nearby

  • Fashion Outlets of Niagara Falls - 4 min drive - 3.3 km
  • Niagara Falls State Park - 11 min drive - 12.6 km
  • Seneca Niagara Resort & Casino - 12 min drive - 10.9 km
  • Rainbow Bridge - 12 min drive - 11.6 km
  • American Falls - 13 min drive - 12.0 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 41 min drive

Restaurants

  • ‪Wegmans Market Cafe - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to September 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

charnchai, Murfreesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

2/10 Terrible

Omar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC was not working. We slept in the heat and we're very uncomfortable. We did not talk to the front desk about it because my 1-year-old was asleep and we checked in close to midnight. I am pretty sure all they would have done was offer us another room and we could not afford to move because that would have woken up the baby who was extremely tired and crying all the way to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great and the rooms were clean. The breakfast buffet was very good also. We had trouble with our keycards and the pool seemed to have too much chlorine.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue

Stayed 1 night in Apr 2025

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
A bug crawling on my husband in bed. Pool area needs alot of work! Hotel needs alot of repair and updating!
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were extremely comfortable and the staff assisted me promptly when I had a problem with the heating unit. Excellent customer service was provided. Thanks so much for your service during our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average,needs updating.

Staff was extremely friendly upon our arrival. The room was not clean the Jacuzzi tub we cleaned ourselves before using. There were stains on our bed. Room was out dated. We wanted to use the indoor pool to take out grandson swimming but the water was freezing. Breakfast was decent and had a good selection.
Stayed 1 night in Mar 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Steve and Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is quiet , clean spacious room with great cable tv , friendly helpful staff, great morning breakfast included with stay , can’t wait to return again
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amber, Las Vegas

Liked: Cleanliness, staff & service, amenities
The pool was closed otherwise very nice and clean. Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Holiday Inn
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The refrigerator would work off and on, the walls were paper thin, the shower hardly worked at all was a fight to get the hot water! The first night we arrived the pool was open but a kid got cut in it then the next night the pool was closed down because the ceiling was falling down!!! The inly good thing about this hotel was the staff was super nice and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Pulling up to check in there was a lady I believe her name was Lydia, asked if I were there to check in. Lydia was on a smoke break I believe she said she would be with me in a moment. After patiently waiting she checked me in for the evening, she advised there was a parking fee, and when I asked why is that it’s policy. I was upset with parking fees for the fact that the parking lot along with the grounds were not maintained. The lot was not plowed, you could not see where parking was and the grounds were extremely unsafe without the walkways being plowed or salt on them. Someone as myself not familiar with snow slip several times. I enjoyed the sitting area to have breakfast but the tall African American male that worked there just standing staring at everyone was a bit creepy. He also took a cigarette break I believe when he walked out 1 of the side doors and left them ajar for easy access back in.
Stayed 1 night in Feb 2025

4/10 Poor

Darlene, Buffalo

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Stayed 3 nights in Jan 2025

4/10 Poor

amrit

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Complaints : No wifi connection working Exercise room closed Neighbors knocking on my wall in the middle of the night , Parking lot was full Staff is very polite and friendly
Stayed 1 night in Jan 2025

6/10 Okay

Irwin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025