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MR Hotel

3.5 star property

Photo gallery for MR Hotel

Property entrance
Standard Double Room, 2 Queen Beds
Buffet
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Sculpture Park
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪11 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 982 reviews
The price is NZ$123
17 May - 18 May
NH Ciudad de Santiago

About the area

Santiago

With a stay at MR Hotel in Santiago (Providencia), you'll be a 1-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall. .This hotel is 3.1 mi (5 km) from Julio Martinez Pradanos National Stadium and 0.2 mi (0.3 km) from Vivo Panorámico.

What's nearby

  • Sculpture Park - 6 min walk - 0.5 km
  • Drugstore - 6 min walk - 0.5 km
  • Municipal Market of Providencia - 8 min walk - 0.7 km
  • Clínica Indisa - 11 min walk - 1.0 km
  • Costanera Center - 12 min walk - 1.0 km

Getting around

  • Pedro de Valdivia Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Fuente Alemana - ‬1 min walk
  • ‪Cora Bistró - ‬3 min walk
  • ‪Cafetopía - ‬1 min walk
  • ‪We Are Four Coffee Roasters - ‬1 min walk
  • ‪Alemán Experto - ‬2 min walk

About this property

MR Hotel

MR Hotel offers 112 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 24-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 112 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

We should mention

Pool access available from 7:30 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

MR Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 446 reviews
Rating 8 - Good. 138 out of 446 reviews
Rating 6 - Okay. 43 out of 446 reviews
Rating 4 - Poor. 22 out of 446 reviews
Rating 2 - Terrible. 15 out of 446 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Stayed 2 nights in Jan 2026

10/10 Excellent

Juhasz

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little difficult, but the location of the hotel and the helpful staff are all positive. Would recommend this hotel for others.
Stayed 1 night in Dec 2025

10/10 Excellent

Juhasz

The staff was very helpful and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Kedar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spacious, hotel was in a awesome, safe location with enough food options in walking distance. Staff was very courteous and helpful. We left hotel at 6.30 am and they had packed breakfast ready for us!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Liliana, Santa Clarita

Stayed 7 nights in Nov 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious. Stuff is helpful，Location is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Arkady, Minneapolis

Liked: Cleanliness, staff & service, amenities
Nice hotel, on the older side, great and very helful staff. Helpful with early check-in and luggage storage. Repairs going on, a bit noisy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place to Stay!

Staff is very friendly and helpful, parking is safe, restaurant and morning buffet were delicious. Rooms were very spacious. Correction to what hotels.com says, there are no hot tubs/jacuzzi’s on site. There is a pool and gym, pretty dated equipment in gym but very usable! Central location to walk the east side of the city.
Stayed 1 night in Aug 2025

2/10 Terrible

Sooguk

Travelled with family, Travelled with family and small children
Mi hija se accidento y quedo en silla de ruedas, debi cancelar la reserva inesperadamente, llame al hotel enviando toda la información y no encontré ayuda. Expedia intermedio para que el Hotel me ayudara y aun cuando el Hotel recibio a mi hija en silla de ruedas no tuvieron misericordia y cobraron todos los dias. Envie correo y llame a la Gerente Comercial Dpto.Reservas la Sra. Katherine, fue cruel y nunca dio respuesta, son inhumanos, las personas por el telefono te mienten. No habia visto tanta maldad en un solo lugar, no viajes alli. No es un hotel familiar no esta en condiciones seguras para niños y menos quieren los niños, no tienen corazon para nada. Solo quieren tu dinero.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very kind.
Stayed 3 nights in Mar 2025

8/10 Good

FRANCISCO XAVIER TORRES

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
is fine!
Stayed 1 night in Mar 2025

8/10 Good

claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

simon y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorena

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Stayed 13 nights in Jan 2025

10/10 Excellent

Maria

Stayed 4 nights in Dec 2024

10/10 Excellent

joao

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express
Stayed 1 night in Jun 2024

2/10 Terrible

ROSTYK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting - Rip Off

I have traveled for the last 45years and this was the worst room I have ever had! I stayed at this hotel a few days before and gave it a glowing review but I now withdraw that! stayed in Room 202, this is not the second floor but 1st floor. Checkin at 2145 Checkout 2200 the following night - paid 2 nights as I traveling at 0100. Room faced the street so had busy Vehicle and Foot Traffic noise for the entire stay so little or no sleep, even had street sweeper rumbling at 0400-0430. Window was 4 meters above the street. No privacy curtain but blackout curtain only. I would swear the carpet was damp. As the management of this hotel allow the use of this room obviously this is 'banditry' at its worst - no chance of me ever staying here again! Be very aware .. rip-off
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days
Stayed 3 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

A great hotel in a prime location.

A very well located hotel in Providencia within walking distance to a metro station as well as shops, amenities and attractions. Area felt safe enough for Santiago and we never had any issues. The hotel looks amazing from the outside as do the internal corridors. Our room was dated but worked well for us. No maintenance issues just older furniture. The shower was great and bathroom felt more modern. The included breakfast was basic but for the price we paid, the breakfast was great. Some staff spoke English which was helpful. Room service was quick and tasty. We enjoyed our stay here and would return.
Stayed 5 nights in Apr 2024

6/10 Okay

Darrell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024