8/10 Good
Diane
Travelled with family
4 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it - we'd probably stay here again
Yolanda, the desk clerk, is a gem! She answered the telephone while checking us in, and directed the pickup person - if she had two more hands, I'm sure she would do even more! Our room was fine; it was large, clean, and had a full fridge. The only drawbacks in the room was that the closet was just a spot for a rod to hang clothes, and the bathroom door was a pocket door that didn't latch, but stuck (I panicked a little at being stuck inside). If we had our grandkids with us, I would be uneasy about going to the bathroom or showering, as the littles might just barge in! Shuttle was timely, and Yolanda guided us to a car service to take us to the cruise port (he was also right on time). We were disappointed with the breakfast. On the first day, we were down for breakfast at 8:30 (it went on until 9:00); there were no eggs, no muffins, no yogurt - we had the quiche that came out almost at 9 (other people already had left), and some scraps of toast. The second day, we were down at 8:00, hoping to get some eggs. Unfortunately, we got nothing - until almost 9, nothing came out. Then, just before 9, more eggs, more canadian bacon, etc. were all put out - unfortunately, most of the people had already given up, so it was all wasted (unless the staff had it). Overall, I have a positive view of our stay - just please have the breakfast staff more attentive! And maybe give Yolanda a raise!
Diane
Stayed 2 nights in Apr 2025