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Lovely clean room and excellent breakfast.

Overall we had a great stay. There was an issue on check in where I was told I didn't pay for the room when I clearly had. I had to show the receipt but this was then rectified. But wasted time at check in after a long journey. The room was very spacious and clean. Beds were very comfortable. Shower was very good and powerful. Only thing I'd say is, there is not enough power points in the room. Also, the key cards to get into your room are rubbish. We were told not to put them near watches cards etc and we done neither. But they still stopped working. We went through around 15 cards for a 4 night stay. But overall, lovely hotel. The gym has recently been renovated. Superb! Swimming pool was very soothing. Sauna & Steam very nice. The location is not great if you don't drive. There is a retail park within 5 mins from the hotel where there are a few fast food places. Reading shopping centre was about a 9 minute drive away. Not sure how long that would take on a bus. The whole stay, I saw a bus once. However, I would definitely stay at this hotel again.

Staff are fabulous

We stayed in two rooms as a family of four, comfy beds, access to family swim, was really clean, tidy and modern. The restaurant even booked out the sofas for my son to watch the champions league on his birthday, great service would definitely stay again!

Amazing service and amenities. Excellent bed, medium firm not soft.

Nice hotel with helpful staff. Room was clean. Bed was comfortable but a tad low for my disabled wife. Minor irritation - there was only one chair in our room.