Hampton Inn & Suites Austin - Lakeway

2.5 star property

Photo gallery for Hampton Inn & Suites Austin - Lakeway

Restaurant
Meeting facility
Hypo-allergenic bedding, in-room safe, iron/ironing board
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
2013 Ranch Road 620 South, Lakeway, TX, 78734
  • Lake Travis
    ‪3 min drive‬
  • Hills Country Club
    ‪4 min drive‬
  • Lake Austin
    ‪22 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪35 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lakeway

With a stay at Hampton Inn & Suites Austin - Lakeway in Lakeway, you'll be within a 5-minute drive of Lake Travis and Brain and Heart Health. .This hotel is 13.3 mi (21.4 km) from Lake Austin and 15.4 mi (24.8 km) from Zilker Park.

What's nearby

  • Lake Travis - 3 min drive - 3.4 km
  • Falconhead Golf Club - 4 min drive - 4.2 km
  • Hills Country Club - 4 min drive - 3.0 km
  • Flintrock Falls at The Hills Country Club - 4 min drive - 2.7 km
  • Lake Austin - 22 min drive - 16.0 km

Getting around

  • Austin Station - 23 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 40 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Torchys Tacos - ‬6 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Hampton Inn & Suites Austin - Lakeway

Hotel in Lakeway with free breakfast and a 24-hour front desk
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:00 AM

Things to do

  • Golf
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 5 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Austin Lakeway Hotel
Hampton Inn Austin Lakeway
Hampton Inn Suites Austin Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel
Hampton Inn & Suites Austin - Lakeway Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel Lakeway

Reviews

Hampton Inn & Suites Austin - Lakeway Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 715 reviews
Rating 8 - Good. 181 out of 715 reviews
Rating 6 - Okay. 50 out of 715 reviews
Rating 4 - Poor. 29 out of 715 reviews
Rating 2 - Terrible. 22 out of 715 reviews

Reviews

8/10 Good

Young

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was having construction done so a lot of parking space where taken up with materials and a trash container. Yet the hotel was pretty full which made parking didficult
Stayed 3 nights in Jun 2025

4/10 Poor

Christine

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
They were remodeling and it was dirty. The dirt was not new but also caked in corners of elevator and near ice machine. We arrived at about 330pm to rest and shower before a party. We had no water at all until about 2 am. We had to sponge bath with bottles water and the toilets were not flushed. They could have taken buckets of water from the pool to at least flush the public bathroom. It was gross. We were told when we checked it it would be 40 minutes over and over. I know the water being shut off by the city was not their problem but we were too exhausted to go anywhere else as it was late and we had.a long day and then a long drive to ge there.
Stayed 1 night in Jun 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service
First of all, hotel was under going a remodel during our stay which made it look messy, seeing toilets and construction materials in the hallways coming out of our room was odd. And Friday the water to the hotel was cut off from noon to who knows how late, which created a huge inconvenience ! Some bad planning I would say.
Stayed 2 nights in Jun 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Property was u see construction. Room was in the middle of a renovation (broken tiles, incomplete paint)
Stayed 1 night in May 2025

6/10 Okay

Brandon

Liked: Property conditions & facilities
Disliked: Staff & service
Was not given the room I reserved and paid for. Was given a room with 2 double beds I booked a room with a king size bed. Room smelled bad. Maybe stop using cheap smelly cleaners like fabuloso? Hampton Inn of Lakeway do better
Stayed 1 night in May 2025

4/10 Poor

kenneth

Stayed 3 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was more whirlpool rooms
Stayed 1 night in Apr 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is under renovation. We should of been told!
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Water was not hot!!
Stayed 1 night in Apr 2025

6/10 Okay

Ruth

Travelled with family
Disliked: Cleanliness, amenities
Personnel were nice, however the hotel is in need of major upgrades and maintenance.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

stephanie

Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
There are several dining options nearby. The staff was helpful. One thing I noticed is that the property conditions have deteriorated in the last two years. There was a lot of wear and tear on the furniture, the bath towels were rough, and the bathroom needed more cleaning. There was a group of families at the hotel this weekend, which is fine except that the noise level was beyond loud. There were several young girls running around the second floor, playing in the elevators. Again, they are kids so it's fine, except there was no adult supervision. This is problematic because someone could get hurt. My mother is elderly and with all the running around, they could have caused an accident.
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was not totally what I expected when it came to the pictures on the room, it was very out of date and not the pictures
Stayed 1 night in Jan 2025

10/10 Excellent

Whitney

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great area.
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELE s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, free breakfast and parking, friendly staff. The only issue was no hot water in our shower. They sent maintenance up but we still had no hot water. Nice hotel though
Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK furniture needs updating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities
Shower didn't get hot. Breakfast was sub-par. Otherwise, nice rooms and comfortable beds.
Stayed 1 night in Dec 2024

6/10 Okay

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
Both business center and fitness center were not available to patrons
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good nights sleep.

Convenient location. Quiet setting. Exercise room not in service. Great staff. Hotel carpets stained and showing their age.
Stayed 4 nights in Nov 2024