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Holiday Inn Express & Suites West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Property amenity
Exterior
Exterior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5420 Interstate Dr, Shreveport, LA, 71109
  • Place, Mooretown Park
    ‪2 min drive‬
  • Place, Mooretown Public Art Project
    ‪2 min drive‬
  • Place, Shreveport Convention Center
    ‪12 min drive‬
  • Airport, Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Homewood Suites by Hilton Shreveport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$204
includes taxes & fees
22 Feb - 23 Feb
Homewood Suites by Hilton Shreveport

About the area

Shreveport

With a stay at Holiday Inn Express & Suites West by IHG in Shreveport (Mooretown), you'll be within a 15-minute drive of Horseshoe Bossier City Casino and Margaritaville Resort Casino. .This hotel is 1.3 mi (2 km) from Mooretown Public Art Project and 1.8 mi (2.9 km) from Mooretown Park.

What's nearby

  • Mooretown Park - 2 min drive - 2.2 km
  • Mooretown Public Art Project - 2 min drive - 2.2 km
  • Bally's Shreveport Casino & Hotel - 11 min drive - 12.0 km
  • Shreveport Convention Center - 12 min drive - 12.0 km
  • Sam's Town Casino - 12 min drive - 12.3 km

Getting around

  • Shreveport Regional Airport (SHV) - 5 min drive

Restaurants

  • ‪Checkers - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬6 min drive
  • ‪Whataburger - ‬5 min drive

About this property

Holiday Inn Express & Suites West by IHG

Hotel in Shreveport with an outdoor pool and free breakfast
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shreveport? This hotel has 550 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 708 reviews
Rating 8 - Good. 178 out of 708 reviews
Rating 6 - Okay. 96 out of 708 reviews
Rating 4 - Poor. 52 out of 708 reviews
Rating 2 - Terrible. 59 out of 708 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to the room the door was stuck because the hinge was loose. Once we got settled a housekeeping employee came and tried to just access the room without knocking. Apparently we got to the room before the room was ready and was missing towels (which it was). We were came to the breakfast bar at 8:30 there were items that were not available so we had to sit and wait for the food items to be cooked and brought out.
Stayed 1 night in Oct 2025

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service
Horrible service between Expedia and Holiday inn express, I booked and payed on line. As soon as I come in, the attendant in the front desk wanted to charge me $150 something dollars saying I had not paid. I showed her my receipt and continued to argue that I had not paid. I showed her again and she let us get in the room. About 20 minutes later she comes upstairs looking for me saying I had a balance of $12 for taxes. I look again on my receipt and it has takes included. I called Expedia, they said they would fix it. A few minutes later she comes up again saying what I payed was not their taxes. This has never happened to me before and feel all this is very unprofessional from both parties. I paid the dumb $12 to get this lady off my back and be able to rest for the one night I booked the hotel. I’m glad this is the first and last time I use this place but will definitely start looking at other options instead of Expedia. I feel they should’ve resolved this issue.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel...would stay again.

Parking area was close, convenient, and well lit. Room was quite clean and good sized. Good price booked through hotels, but hotel did accidentally double-charge us for room, charging our Amex even though we had already paid in full ahead of time on another card. Awaiting them to correct this.
Stayed 1 night in Oct 2025

2/10 Terrible

Rodney

Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dallas

Stayed 1 night in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Aug 2025

8/10 Good

Tony C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Magan

Travelled with family and small children
We paid for a room with 2 queens, with 4 people. They were “out” of washcloths and could only provide us with 2. What are we suppose to do? They “don’t know”
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

6/10 Okay

Dwight

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great room clean and well laid out.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean, and the shower-OMG
Stayed 1 night in Jul 2025

10/10 Excellent

Mylee

Liked: Cleanliness, staff & service, property conditions & facilities
nice people at the front desk
Stayed 1 night in Jul 2025

10/10 Excellent

Kelvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has friendly staff and the breakfast is good. Very good service! I didn’t have any problems at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool were nice and clean, and the staff were very friendly !
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Amenities
The property was clean rooms clean.
Stayed 1 night in Jul 2025

6/10 Okay

Myesha, Griffin

Liked: Staff & service
The property is in a run down area. The bathtub in our room backed up, was not in good condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and clean. Great stop outside of downtown Shreveport!
Stayed 1 night in Jun 2025

6/10 Okay

Gabriel

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rene

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities

Decent but remember to ask questions before you st

They should display the 100 dollar security deposit/incidental charge as it is unusal for the area. The staff i think feels bad having to ask for that at a road side holiday inn. Mamager and trainee were very friendly and professional at even 2am when i arrived. Then when i woke up by housekeeping loudly kncking to inform me i didn't have late check at 1145am seemed a bit rude. I have late checkouts on my account status i believe but would have been happy to pay since i didnt request it at 2am instead of being woke up that way. Maybe call my cell or the room phone if it works.
Stayed 1 night in Jun 2025