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Crystal Hotel

4.5 star property

Photo gallery for Crystal Hotel

Bernina Suite
Junior Suite
Exterior
Piano bar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Lake St. Moritz
    ‪5 min walk‬
  • Signalbahn
    ‪2 min drive‬
  • Signal Gondola
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 160 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Piz Nair Suite

Piz Nair Suite

Piz Nair Suite

  • 54 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

  • 16.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Superior Double Room

  • 24.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Bernina Suite

Bernina Suite

Bernina Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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The price is NZ$895
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includes taxes & fees
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About the area

St. Moritz

In the heart of St. Moritz, Crystal Hotel is within a 5-minute drive of Lake St. Moritz and San Karl St. Moritz-Bad Church. .This luxury hotel is 1.2 mi (1.9 km) from Signalbahn and 3 mi (4.9 km) from Corviglia Ski Resort.

What's nearby

  • St. Moritz Leaning Tower - 3 min walk - 0.3 km
  • Lake St. Moritz - 5 min walk - 0.4 km
  • Signalbahn - 2 min drive - 2.1 km
  • Signal Gondola - 2 min drive - 2.1 km
  • Corviglia Ski Resort - 6 min drive - 1.1 km

Getting around

  • St. Moritz Station - 9 min walk

Restaurants

  • ‪Restaurant Hauser - ‬2 min walk
  • ‪Conditorei Hanselmann - ‬1 min walk
  • ‪Kulm Country Club & Bar - ‬4 min walk
  • ‪Balthazar St. Moritz - ‬2 min walk
  • ‪The St. Moritz Sky Bar - ‬2 min walk

About this property

Crystal Hotel

Luxury hotel with a full-service spa and free breakfast
Crystal Hotel offers 74 accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Make yourself at home in one of the 74 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and a sauna. Additional features at this hotel include babysitting (surcharge), ski storage, and a fireplace in the lobby.
Enjoy a satisfying meal at Grissini serving guests of Crystal Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in St. Moritz? This hotel has facilities measuring 2034 square feet (189 square meters), including conference space. A train station pick-up service is provided at no charge.
Guests are offered a complimentary buffet breakfast.
Grissini - This restaurant specializes in Mediterranean cuisine.
Crystal - Onsite piano bar.
La Cantinetta - Onsite wine bar.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Free train station drop-off
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal
  • Grissini
  • La Cantinetta

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Crystal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 536 reviews
Rating 8 - Good. 161 out of 536 reviews
Rating 6 - Okay. 29 out of 536 reviews
Rating 4 - Poor. 8 out of 536 reviews
Rating 2 - Terrible. 2 out of 536 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of St. Moritz. Two minute walk to the Corviglia funicular, bus stop to Corvatch, Diavolezza or other ski areas across the street. Nice breakfast set up, didn't try their dinner menu. Bar allows smoking.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4* property in St. Mortiz, this hotel is excellent. The staff are so friendly and the service is excellent. The photographs of the gym do not do it justice. The gym is excellent and far more extensive than it appears. The rooms are basic, but comfortable. The location is superb in the centre of town. A most enjoyable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very central to all the amenities in St.Moritz. Clean, safe, nice restaurant with a great breakfast. Spa services are good, with dry sauna, steam room, but no pool or hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ling

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it’s to the ski lift base. The hotel also offers ski pass at discount which is really great. It’s also close to town and all the shopping and actions. The staff is super helpful from the pick up, throughout the stay and drop off. First class.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a ski holiday! Right in the middle of town, shopping and great restaurants (incl in the hotel!)! Across the street from the funicular, so super easy access to the Corviglia mountain. Staff was super friendly, included breakfast was great! Accommodations were comfortable, clean, and a hot sauna after skiing every day was fantastic! Only complaint is that you can't adjust the thermostat in your room, it seems like its managed centrally, so had to sleep with the windows open because it was so hot, but it could be pretty loud outside and get diesel fumes.
Stayed 7 nights in Jan 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

govind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MIRELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we gonna book again this hotel when we coming back in this amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station
Stayed 1 night in Oct 2024

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy hotel

Right in the middle of town. Classy hotel. Excellent hotel. A bit expensive though.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip in Switzerland, I had lived in quite a few hotels. This one is of the best quality and value for a 4-star hotel. There's restaurant downstairs, which adds to the convenience. It is located at the center of the town. It provides free transfer to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Not there long enough to comment. However the ride to and from the train station provided by the hotel was great and the free minibar was a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very helpful staff, free shuttle is great. Good breakfast and free city card for transport. Room very comfortable but does not have a kettle for hot drinks.
Stayed 2 nights in Oct 2024

10/10 Excellent

D H

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive but wonderful

An amazing stay at this hotel. We had a suite which was huge and very comfortable. Food in the on-site restaurant was top notch. The only thing missing was great weather. Maybe next time 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Jun 2024

10/10 Excellent

Carla McIntosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay. Great breakfast too!
Stayed 1 night in Jul 2024