2/10 Terrible
Sylvain
5 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We booked a room on Sat May the 3rd, 2025. When arriving to the property we were greeted with was a newish look of the front of the hotel. Parking lot was rough but giving its spring. We got checked and immediately upon entering the room we noticed a very musty smell. We put our bags down near the bed and with a closer look noticed that the carpet had mold spores so we removed our bags and put them on a chair. Open up the curtains to reveal a train yard, a grass area polluted with cigarettes and garbage and A SEALED patio door with a sign that was posted ( patio door sealed for our safety) ??? In case of fire we cant open it? The more we looked the more we found, within 5 min of being there my ŵife who is asmatic had a reaction. I futher inspected the bathroom which visibly could see the entire bottom shower had blqck mold. I immediately called xalled front desk and requested her presence to inspect and confirm. AISHA, acknowledged that it was mold, the edge of carpeted room was absolutely dusty and moldy. Cob webs and dust around the bed. The walls were in rough shape as well as some of the furnishings. We immediately requested another room only to be told were out. So we cancelled and requested a refund based on health and safety issues. Why is there a missing smoke detector? We evn found left over ice cream in the fridge.
Really disappointed in this property lack of care is evident.
Sylvain
Stayed 1 night in May 2025