Hyatt Place Houston/Sugar Land

3.0 star property

Photo gallery for Hyatt Place Houston/Sugar Land

Free daily buffet breakfast
Ballroom
Premium bedding, down duvets, pillow-top beds, desk
Exterior
Sports facility

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(28 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

8.6 out of 10
Excellent
(63 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(165 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Sugar Land

With a stay at Hyatt Place Houston/Sugar Land in Sugar Land (First Colony), you'll be within a 5-minute drive of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. .This hotel is 1.8 mi (2.9 km) from First Colony Mall and 2 mi (3.2 km) from Sugar Land Ice and Sports Center.

What's nearby

  • Sugar Land Town Square - 7 min walk - 0.6 km
  • First Colony Mall - 13 min walk - 1.2 km
  • Sugar Land Ice and Sports Center - 17 min walk - 1.4 km
  • Smart Financial Centre at Sugar Land - 4 min drive - 4.9 km
  • Constellation Field - 5 min drive - 4.1 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Sugar Land? This hotel has 3606 square feet (335 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1627 reviews
Rating 8 - Good. 298 out of 1627 reviews
Rating 6 - Okay. 130 out of 1627 reviews
Rating 4 - Poor. 61 out of 1627 reviews
Rating 2 - Terrible. 92 out of 1627 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carol, Speculator

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel. Good parking.
Stayed 1 night in May 2025

2/10 Terrible

boris, Plano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found bugs in the bathroom
Stayed 1 night in May 2025

8/10 Good

Muhammad Junaid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and a very curteous staff
Stayed 7 nights in Apr 2025

2/10 Terrible

kelly

Disliked: Room comfort
AC was bad. Room ranged from 79-77 degreed
Stayed 1 night in May 2025

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Mikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place and staff. This is my go-to place for the last few years!
Stayed 1 night in Apr 2025

10/10 Excellent

Penn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff very friendly. Nice quiet part of town.
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service and some bugs at shower and shower door not able shot all the way. Water everywhere, making me continue working at my hotel room when I finsh work, great experiences.
Stayed 1 night in Apr 2025

6/10 Okay

Zanst

Travelled with family
Liked: Staff & service, amenities
Not too bad
Stayed 1 night in Apr 2025

8/10 Good

Editha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake. Clean. Staff was friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Hollie A

Liked: Cleanliness, staff & service, amenities
The building itself was a little older than other Hyatt Place hotels I’ve stayed in. The rooms could be updated a bit but…the staff was super. Ms. Shennett deserves a raise and a bonus. She went above and beyond to make me feel welcome. She greeted me with a smile everyday and asked how I was doing. She was super friendly to everyone! Shenette is a value to your organization. There aren’t many like her.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with great amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place room was nice and everybody was so polite very beautiful view too
Stayed 2 nights in Apr 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent thread and great professional service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jocelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay here far from the busy city of Houston, but very close to the highway to drive anywhere in the city. My only slight complain was that I saw Rollie Pollies in the bathroom at night. But other than that, very nice facility; the modest breakfast was a plus. Staff at the checking in was extremely nice and always warm with a big smile.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mario

Stayed 2 nights in Apr 2025

10/10 Excellent

ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kenya

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, walkable to nearby reastaurants
Stayed 1 night in Apr 2025