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Decent stay. The room was quite lovely but the staff seemed overwhelmed by the hotel being quite busy, which was annoying as prices had also tripled due to how busy it was. I would’ve been much more content if I was paying the usual rate.

The front desk and housekeeping staff were warm and friendly. The restaurant area, especially at breakfast was sometimes a little chaotic due to number of guests, but not horrendous.

It was ok I would recommend that the shower curtain are replaced as they had spots of black mold on them And the carpet underneath the the steps to the top bunk also had mold on the carpet

One night stay to attend a sporting event. The property location was convenient and very well situated. Room was a reasonable size and quality, though a little bit expensive for the amenities and inclusions. Breakfast was great, it was offered at check-in for a reduced fee if accepted during the check-in process, which we did.

Bed was comfortable and looked clean. We had a bunk above a queen bed which was unexpected as we didn't need the extra bed and easy to bump your head on if you're not really careful, but wasn't really an issue. Cleanliness was pretty poor. The bedside tables, corners of the room, and the kettle were very dusty and dirty, the mirror was dirty and the shower had hairs on the floor and mould in the corners. There was also no shower curtain so water went everywhere and the towel hooks being against the toilet wall isn't ideal. There was no bath mat but luckily had an extra towel. Also only one spoon for tea and coffee for two people. The aircon unit was really dirty and only seemed to have one setting working and was very loud but we had to keep it running all night as the room was so hot. Strange having the only sink and mirror on the opposite side of the room away from the bathroom in a tiny room but not a huge deal for a cheaper hotel.