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PARKROYAL Parramatta

4.5 star property

Photo gallery for PARKROYAL Parramatta

Lobby
Parkroyal Club King | Bar (on property)
Terrace/patio
Front of property – evening/night
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(64 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premier King Corner Room

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Novotel Sydney Parramatta
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,000 reviews
The price is NZ$223
includes taxes & fees
22 Mar - 23 Mar
Novotel Sydney Parramatta

About the area

Sydney

With a stay at PARKROYAL Parramatta, you'll be centrally located in Sydney, a short 7-minute walk from Parramatta Park and 11 minutes by foot from CommBank Stadium. .This luxury hotel is 1.2 mi (1.9 km) from University of Western Sydney Parramatta Campus and 1.7 mi (2.8 km) from Rosehill Gardens Racecourse.

What's nearby

  • Riverside Theatres - 3 min walk - 0.3 km
  • Parramatta Park - 3 min walk - 0.3 km
  • Westfield Parramatta Shopping Centre - 7 min walk - 0.6 km
  • CommBank Stadium - 9 min walk - 0.8 km
  • University of Western Sydney Parramatta Campus - 3 min drive - 2.0 km

Getting around

  • Sydney Parramatta Station - 10 min walk
  • Castle Hill Station - 12 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • ‪Domino's Pizza - ‬1 min walk
  • ‪Bay Vista - ‬2 min walk
  • ‪Baba Ghanouj - ‬1 min walk
  • ‪Restaurant 317 - ‬2 min walk
  • ‪Bar 30 - ‬1 min walk

About this property

PARKROYAL Parramatta

PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 286 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Table 30, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 25 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

2/10 Terrible

Harshavardhan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The stay was awsome ! Everything was just perfect - very friendly staff during checkin - kitchen staff , the food was amazing !!!! - we had a lot of stuff as we have a small 5 month old kid with us , everything was perfect UNTILL at checkout had coversation with Pamela ! Oh My God! She was so rude - I had come to settle for the bill because we ordered in room dining and also any outstanding amount - she was soo rude because we had not got our stuff outside - I told her i just came to settle the bill and then will go and bring all our stuff - we don’t know the rules of the hotel ! I asked to speak to the manager - the manager came and told me it because her first langauge is not English ! How does langauge matter to be nice ? The manager was even ruder ! Never back to this hotel ! Will complain pan pacific group !
Stayed 2 nights in Nov 2025

10/10 Excellent

Evan

Stayed 1 night in Nov 2025

6/10 Okay

vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To have the 3 lifts working would of been great. The Bistro staff need to clear the tables of used cups/glasses quicker,took over 2hrs to clean away from a previous guest. The staff should have information available what there is to do around Parramatta eg:phamlets of some kind would come in handy when you are from out of state.Staff in the breakfast dining room need to be aware if Lactose milk is asked for that is what should be provided.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room perfect for what we needed
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
I would say the standout for this hotel is it was clean comfortable quiet and stylish. I enjoyed a great overnight stay & Look forward to when I return.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Liked: Cleanliness, amenities
There was no warning before booking the hotel that it was under construction. Due to this the lifts were excruciatingly slow and tiny. Meaning too many people squeezed into one because they didn’t know how long it would be before another would stop. On a positive note the room was recently renovated and very generous in size.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Great breakfast selection and staff were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good room breakfast food good options
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
Stayed 3 nights in Nov 2025

8/10 Good

Keren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money. Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

8/10 Good

Christine

Stayed 2 nights in Nov 2025

8/10 Good

PHILLIP

Stayed 1 night in Oct 2025

2/10 Terrible

Alicia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Second time we have stayed here for a concert and will be the last. Continuously woken up by other room doors closing. Lift took 15 minutes to get to floor 9, and when it did it was full. I was rudely and adamantly told at the breakfast desk by a female staff member of Asian appearance, short dark hair, that breakfast was not included when front reception staff confirmed it was upon arrival. She also had no interest in seeing my booking email also confirming it was included in my stay. Surrounded by construction noise and noisey business people, a peaceful breakfast was non existent. And to top it off, during breakfast that same female staff member dropped disposable coffee cups on the floor while restocking the coffee machines, looked around to see that “no other staff member had noticed”, picked the cups up that were scattered all over the floor and proceeded to stack them on top of the coffee machine to be used by guests. If this unhygienic practice is included in the cost of my $380 one night stay, I don’t think I’ll be back again. Disgusting and very disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was amazing fully renovated
Stayed 1 night in Nov 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes was a fantastic stay.. satisfied with almost everything!! The lifts seemed to let down a perfect rating.. waited quite long for a lift during my entire stay..
Stayed 1 night in Nov 2025

4/10 Poor

Adrian

Stayed 1 night in Nov 2025

8/10 Good

Man Yi

Travelled with family
Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes, clean and tidy.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Fiona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great facilties, great location, excellent staff. -1 star as we had paid for parking to however, the clearance for the parking garage is 1.9m which unfortunately would not accomodate our car (2m would have been fine for our hilux, no mods or lift kit). As a result we had to park next door at the meriton (however that is also another story).
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Great in all aspects
Stayed 2 nights in Oct 2025

10/10 Excellent

Neville

Stayed 1 night in Oct 2025