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PARKROYAL Parramatta

Photo gallery for PARKROYAL Parramatta

Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
Front of property – evening/night
Gym
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Lobby

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(67 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Corner Room

A hotel room with a large bed, bedside tables with lamps, a desk, a chair, and a view of the outside through a window.

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Lobby

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Lobby

Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Sydney

With a stay at PARKROYAL Parramatta, you'll be centrally located in Sydney, a short 7-minute walk from Parramatta Park and 11 minutes by foot from CommBank Stadium. .This luxury hotel is 1.2 mi (1.9 km) from University of Western Sydney Parramatta Campus and 1.7 mi (2.8 km) from Rosehill Gardens Racecourse.

What's nearby

  • Port Jackson Bay - 2 min walk - 0.2 km
  • Parramatta Park - 3 min walk - 0.3 km
  • Riverside Theatres - 5 min walk - 0.5 km
  • Westfield Parramatta Shopping Centre - 7 min walk - 0.6 km
  • CommBank Stadium - 10 min walk - 0.9 km

Getting around

  • Sydney Parramatta Station - 10 min walk
  • Castle Hill Station - 12 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • ‪Bay Vista - ‬2 min walk
  • ‪Mad Mex - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Table 30 - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬1 min walk

About this property

PARKROYAL Parramatta

PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 286 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Table 30, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hettige

Stayed 2 nights in Apr 2026

10/10 Excellent

Hettige

Stayed 1 night in Apr 2026

10/10 Excellent

Shane

Stayed 1 night in Apr 2026

8/10 Good

Shaun

Stayed 2 nights in Mar 2026

10/10 Excellent

Hettige

Stayed 1 night in Apr 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic sized room that was clean, comfortable and conveniently located for us to get to/from Sydney Olympic Park to attend a concert.
Stayed 1 night in Feb 2026

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, very spacious but hotel was very busy with Ed Sheeran concert and parking was a nightmare with all surrounding car parks full and elevators were extremely slow (especially being on the top floor with one of the elevators out of order)
Stayed 1 night in Feb 2026

6/10 Okay

Carly

Liked: Staff & service, amenities
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
Stayed 2 nights in Feb 2026

6/10 Okay

Louella

Liked: Cleanliness, amenities
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael, kiama

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

6/10 Okay

Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
spotless
Stayed 1 night in Feb 2026

8/10 Good

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room Amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Wu

Liked: Cleanliness, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Feb 2026

10/10 Excellent

Kylie

Stayed 1 night in Feb 2026

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and enjoyed club lounge
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifully comfortable room.
Stayed 2 nights in Jan 2026

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As a refrigeration mechanic I found it nigh on impossible to turn on the air conditioning. Also, NO instructions in the room on how exactly to turn air conditioning on. When, somehow by fluke, it was turned on, airflow was VERY low and the room was uncomfortably warm all night.
Stayed 1 night in Jan 2026

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
I had a free upgrade which was amazing and given it was my birthday i arrived very late but was still able to check in. The staff were amazing but the mini bar doesnt exist. The only down about this hotel is the pool, it is small and murky and it wasnt even full when i stayed.. also very
Stayed 2 nights in Jan 2026

10/10 Excellent

Stefani

Stayed 1 night in Jan 2026

6/10 Okay

Robyn

Liked: Cleanliness
The room were clean and tidy, but the elevator was slow and reduced to 1 elevator only during peak times
Stayed 1 night in Oct 2025

6/10 Okay

Fahim-Al

Cleanliness should be improved. Also customer service could be better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities
Great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026