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Cross Hotel Osaka

4.0 star property

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lounge
Lobby
Exterior
Suite, Non Smoking (Cross Floor)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,496 reviews
The price is NZ$267
13 Oct - 14 Oct
Hotel Nikko Osaka

About the area

Osaka

With a stay at Cross Hotel Osaka, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. .This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.6 mi (1 km) from Nipponbashi.

What's nearby

  • Dotonbori - 1 min walk - 0.0 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪アクアリウムイタリアン心斎橋 ライム - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 853 out of 1115 reviews
Rating 8 - Good. 205 out of 1115 reviews
Rating 6 - Okay. 43 out of 1115 reviews
Rating 4 - Poor. 6 out of 1115 reviews
Rating 2 - Terrible. 8 out of 1115 reviews

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Feels like an old Las Vegas hotel that is badly in need of an upgrade. Like in an old Las Vegas dirty hotel, someone had clearly been smoking in the bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Amar ashok Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved my stay at the cross hotel. It’s well located in possibly the most touristy area of Osaka, which means you’re surrounded by great shopping , restaurants , and other things to do. Yet the room is well sound proofed. It’s a small room but that’s expected of the hotel rooms in japan. A very good sized bathroom! With some amazing amenities (even a hair straightener!!) (Also am always impressed with Japanese toilets but here it was even more functional with a dryer etc lol) Also location is terrific to travel as it’s in between different subway lines and a walking distance to the outstation Namba railway station. The staff are all very pleasant natured. Try their best to speak English and the front desk girls spoke very good English ! So I would suggest anyone going there to also learn a few words of Japanese as appreciation. Also breakfast is aplenty. Great options. Fresh milk shake ! The only thing that could be negative for the hotel to improve on is that they say their breakfast is till 10:30. You can only enter by 10:00 am. That’s fair. So if you’re allowing someone to enter for breakfast by 10:00 am you expect the person to eat some breakfast. But sadly on my first morning when I went at 10:00 am, I found them already cleaning up the buffet. People were just filling up plates with fruits and whatever left. And that’s it. By 10:10am everything was cleaned up by the staff. I left having eaten only a banana and coffee. Still other days I went early and enjoyed
View from the room
Outside the hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Jagjot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed at the Cross Hotel Osaka during our trip to Japan last week. Here are our pros and cons: Pros: Excellent location. So much shopping, dining, and easy access to two subway stations. The location cannot be beat really, and this is imho the best thing about this property. Cons: The hotel itself is clean, but definitely a bit dated. The lobby is rather underwhelming, the beds were a bit hard and uncomfortable, and the pillows were also subpar. We stayed at various other properties in Tokyo and Kyoto during our trip to Japan and we felt the rooms and beds at Cross Hotel Osaka were the worst in our opinion. It is also on a very busy street so you hear a lot of noise at night: sirens, locals revving their motorcycles late at night, etc. We booked the property based on the very high overall score on Expedia (I believe it was a 9.6?) but I would give it a 7.5 based on these pros and cons. Again, location is excellent, just wish beds were more comfy and decor/lobby area were better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness
Great location! Loved that we got connecting rooms.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

10/10 Excellent

Weiqiang Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of all the action! If you prefer peace and quiet this place is not for you…
Stayed 7 nights in Jun 2025

8/10 Good

Xun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Though need to walk for about 8-10 minutes from the subway station, it is very close to the popular shopping area (Shinsaibashi and dotonbori). The hotel offers very convenient luggage storage service. One thing to be aware of is that it is by a heavy traffic street, so if your room is facing the street, it could be quite noisy.
Stayed 1 night in Jun 2025

8/10 Good

marilse

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

8/10 Good

Auburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and spacious but the lobby was not very nice/organized. Having better signs for designated areas and walls/coverings for luggage etc would look better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

hoan, orlando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

THUY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Minnelli Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Michael**

Stayed 5 nights in May 2025

8/10 Good

Anila, Caledon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Glico sign, shops and restaurant. Easy access to train. Rooms are a bit smaller than standard size. Staff was helpful
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was great! Cleanliness, helpful staff, personal amenities, location!, luggage storage, self check out, lounge and close to Dotonbori yet not in Dotonbori. The only thing was the traffic at night between 9p- 12a is extremely loud so if you are looking for a peaceful night's rest, this may not be for you. We were okay with this trade off and would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Tianyang

Stayed 2 nights in May 2025

10/10 Excellent

Nevil

Stayed 2 nights in May 2025

10/10 Excellent

Gary, Winnipeg

Stayed 7 nights in May 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Early check in was good, room was nice however outlook was just of roofs. Breakfast was yummy.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

8/10 Good

sandra

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & location

Excellent location. Hotel staff were exceptionally helpful & friendly.
Stayed 2 nights in May 2025